Toyota of Des Moines - Service Center

We have had an excellent experience with everyone we have interacted with at Toyota of Des Moines. interacted with at Toyota of Des Moines. More

Service was timely. Dealership was clean and efficient. Communication was clear, concise, quick. Thanks Nice job Dealership was clean and efficient. Communication was clear, concise, quick. Thanks Nice job More

H E did not care and told me so. He had parts replaced that did not fix my FJ.!Then went in to say he should of billed me for both high dollar parts upfront. He smirked and told he d He had parts replaced that did not fix my FJ.!Then went in to say he should of billed me for both high dollar parts upfront. He smirked and told he did not care about my opinion when I asked him if he guessed wrong and he should not bill me for both parts. He charged me for a diagnostic test that was to tell us the issue but was wrong,. I told I would not be back anymore and he smirked and told me that's fine!!! Worse service from Toyota in 30 years. It was handled very poorly . More

there service is always fast . Clean waiting room and pleasent service people to deal with... Clean waiting room and pleasent service people to deal with... More

They were very helpful and everyone went above and beyond. Especially the coffee maker lol. beyond. Especially the coffee maker lol. More

Solved the problem with tire pressure light on. It was the spare tire No wait time for appointment It was the spare tire No wait time for appointment More

Slow. Prefer cedar rapids Toyota How about you don't tell me how to respond. Thank you. Also annoying that you keep spamming me for this survey without hav Prefer cedar rapids Toyota How about you don't tell me how to respond. Thank you. Also annoying that you keep spamming me for this survey without having the option to opt out More

They diagnosed the problem quickly and were able to have it fixed the next day. We were very happy. it fixed the next day. We were very happy. More

Very professional and courteous Assistant listened to all of my concerns and worked to see they all were met of my concerns and worked to see they all were met More

Excellent, per usual! Thank you, we appreciate the customer service, the leasing department Eric is awesome as well... Thank you, we appreciate the customer service, the leasing department Eric is awesome as well... More