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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,336 Reviews

2,336 Reviews of Toyota of Des Moines - Service Center

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May 12, 2018

Best service! 4 stars only as i was ready to lease car in O OCT, stopped to talk to salesman who could care less. Even called him the following week. So I went to Toyota @ Ames. They wanted sale! More

by funstuff10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman i talked to in October sat first cube inside side door. I dont recall name., Rebecca Hildreth
May 09, 2018

Very prompt service with personal advisor Personal sit down with advisor. Very knowledgeable with asking question if service is meeting expectations for visit. Reasonably priced and explained More

by Buccos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright
Jul 11, 2018 -

Toyota of Des Moines responded

Thank you, Buccos. We appreciate you taking the time to share your feedback with us. As always, we thank you for your business.

May 09, 2018

Top Notch I had a great experience recently with friendly service. Was checked in and done within 30 minutes for oil change and tire rotation. Thank You More

by MCore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, MCore. Thank you taking the time to share your feedback with us. We appreciate your business.

May 09, 2018

Great and quick service! I didn’t have appointment but they fit me in on Sat morning for routine service work. Told me it could be 30 min but ended up being maybe 45 min. The More

by Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, Buck. Thank you for your kind words. As always, we appreciate your business.

May 09, 2018

30,000 service I scheduled the service on line and they were almost prepared upon my arrival. I had to convince the service rep that my 2012 Tacoma 4 cyl requires oi More

by Toyota owner since 1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Hildreth
Jul 11, 2018 -

Toyota of Des Moines responded

Thank you for taking the time to share your feedback with us. We greatly appreciate your business!

May 07, 2018

service Andrew was very helpful and congenial. He explained everything carefully and answered all of my questions or made sure that he had a prompt answer. More

by acept
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Mike Lebeda
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, acept. Thank you for sharing your experience. We are happy to know Andrew was able to answer all of your questions. We appreciate your business!

May 07, 2018

Excellent Service Was able to add an additional service to my original appointment thanks to Ian’s excellent service and knowledge. I am very confident working with Ia More

by Sue’sRav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
Jul 11, 2018 -

Toyota of Des Moines responded

Thanks for your feedback, Sue'sRav. We appreciate you taking the time to share your experience at our dealership. Thank you for your business.

May 05, 2018

It was a nice, rewarding visit. The dealership was clean and welcoming. The service department listened to my needs. Prompt. The exiting process was good including the cashier. F More

by pickup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jul 11, 2018 -

Toyota of Des Moines responded

We are happy to know you had a great experience at our dealership. Thank you for your business!

May 03, 2018

Toyota Des Moines is the BEST Toyota of Des Moines is the best. The staff are friendly. I have confidence in the service they provide for my Toyotas. Thank you much More

by SLSWED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the kind man's name
Jul 11, 2018 -

Toyota of Des Moines responded

Thank you for your feedback, SLSWED1. We appreciate you taking the time to share your experience at our dealership.

May 03, 2018

Excellent experience... Always Mike Lebeda always provides good insights and information that keeps our Toyota's performing well. He is trustworthy. He always looks at future serv More

by tadbert666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jul 11, 2018 -

Toyota of Des Moines responded

Hello, catbert666. We appreciate your feedback and the shout out to Mike. Thank you for your business!

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