Toyota of Des Moines - Service Center

110,000 maintenance Comfortable waiting area. Reasonable price. No unnecessaary upsell. I take both of my cars to the dealership for all services. I think that the c Comfortable waiting area. Reasonable price. No unnecessaary upsell. I take both of my cars to the dealership for all services. I think that the cars are better cared for. I think that I am paying less than I would at the local mechanic shop and oil change place. More

Very efficient and thorough service I was in for routine 20,000 mile service and chose to wait until it was completed. Expecting to be there an hour or a bit more, I was pleasantly surpr I was in for routine 20,000 mile service and chose to wait until it was completed. Expecting to be there an hour or a bit more, I was pleasantly surprised when informed just half an hour later that everything had been completed without problems. But then that is typical of my experiences with Toyota of Des Moines in all departments. More

Reliable, helpful, friendly On this visit -- as on many other visits over the years -- Mike Lebeda gave me good guidance, efficient service, and straightforward information. Ever On this visit -- as on many other visits over the years -- Mike Lebeda gave me good guidance, efficient service, and straightforward information. Everyone else I dealt with was also friendly and helpful. And I appreciate the coffee. More

10,000 Avalon checkup Fast and friendly best describes the overall experience. A person quickly arrived as I pulled into the dealership and said a service expert would ar Fast and friendly best describes the overall experience. A person quickly arrived as I pulled into the dealership and said a service expert would arrive shortly to check me in. That took place and the expert said it should be 30-45 minutes before the car was ready. That also held true. They even replaced a cabin air filter and I'm not sure that's required with the 10,000 mile checkup. Plus a free car wash. More

EFAST Had an appointment for 9:15, got there a little early. Checked in and was told it would be 30 to 45 minutes. Got a free cup of wonderful coffee and lo Had an appointment for 9:15, got there a little early. Checked in and was told it would be 30 to 45 minutes. Got a free cup of wonderful coffee and looked at the new 2018 Camry. Went and sat down and the tech came and said the car was ready. I left at 9:19, 4 minutes after my schedule appointment. What a great dealership and it was all covered in the warrent More

Super Fast Service My appointment was at 3:30 and I was out of there at 4:15. Super fast service. They explained what the car needed the next time I came in for service My appointment was at 3:30 and I was out of there at 4:15. Super fast service. They explained what the car needed the next time I came in for service. More

Complimentary service check. I received automatic notification from car that maintenance service was due. I made an appointment and was able to get in within a couple of days. I I received automatic notification from car that maintenance service was due. I made an appointment and was able to get in within a couple of days. I actually arrived early and my servicing was complete before my appointment time. Awesome!!! Thank you! More

Exceptional Service This dealership provides excellent service. My vehicle was due for service and I had been informed that I should get brakes when I came in this time. This dealership provides excellent service. My vehicle was due for service and I had been informed that I should get brakes when I came in this time. It turns out that my vehicle was close to its 60K service, too. Ian gave me the option to choose the services to have completed. This allowed me to determine how much I could afford at this visit. He thought it would take most of the day, which would have caused an issue with picking up my son from school, so he arranged for a loaner. His focus all around was me, the customer. I appreciate that. More

Awesome service!!! Service is always fast and friendly at this dealership! I would not take my RAV4 anywhere else for its service needs! I DEFINITELY RAVE about the awes Service is always fast and friendly at this dealership! I would not take my RAV4 anywhere else for its service needs! I DEFINITELY RAVE about the awesome service I get to all my friends! TOYOTA of DM is a great dealership, and I won’t hesitate to buy my next vehicle from them! 😁 More

maintenance I was met as soon as I entered the service area for my appointment. Everything went smoothly, including an unscheduled change of cabin filter. I had I was met as soon as I entered the service area for my appointment. Everything went smoothly, including an unscheduled change of cabin filter. I had asked if my car could be washed instead of giving me a coupon and it was returned clean. Everything was much faster than I expected. I was out in thirty minutes. Nice experience. More