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This rating includes all service center reviews, with more weight given to recent reviews.
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2,338 Reviews of Toyota of Des Moines - Service Center
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June 15, 2018
Amazing customer service! I purchased my Scion xB here 10 years ago and I have always had great experiences with this dealership. They are the best! I am forever telling peopl I purchased my Scion xB here 10 years ago and I have always had great experiences with this dealership. They are the best! I am forever telling people about this place! Customer for LIFE! More
by R. Evans
Employees Worked With
Andrew
June 15, 2018
Good experience with service It was excellent experience rite from appointment to delivery. Completely overwhelmed with the whole experience. Thanks for such experience. I would h It was excellent experience rite from appointment to delivery. Completely overwhelmed with the whole experience. Thanks for such experience. I would highly recommend Toyota of Des moines More
by Advisa
Employees Worked With
JR Hickenbottom, Rebecca Hildreth
June 14, 2018
Oil change Employees were all friendly and courteous. I didn't have to wait very long for an oil change and tire rotation either! For some reason I thought you Employees were all friendly and courteous. I didn't have to wait very long for an oil change and tire rotation either! For some reason I thought your dealership had complimentary cold bottle water for customers. Then I realize it was another dealership that had that. I will be recommending this dealership! More
by In customer service too!
Employees Worked With
Didn't catch his name. He had glasses.
June 14, 2018
25,000 mile checkup Check up was done efficiently. They went over the results personally and let me know what to watch for. They gave me some more floor mats for my car Check up was done efficiently. They went over the results personally and let me know what to watch for. They gave me some more floor mats for my car. The free car wash was nice. More
by Ames 123
Employees Worked With
David Marchant, Tom Lyons
June 13, 2018
Quick, efficient and painless.😊 My visit (10,000 miles) was extremely quick. I arrived 15 minutes early and was driving away 30 minutes later. Everyone was courteous and very frien My visit (10,000 miles) was extremely quick. I arrived 15 minutes early and was driving away 30 minutes later. Everyone was courteous and very friendly, including the cashier at checkout. More
by Jeanne1971
Employees Worked With
I have no idea.
June 09, 2018
Awesome Loved it. Every thing was just right. Thank you! We really like Toyota of Des Moines. No appointment was not a problem. Great. Keep up the great work. Loved it. Every thing was just right. Thank you! We really like Toyota of Des Moines. No appointment was not a problem. Great. Keep up the great work. More
by johnwaldron1961
June 08, 2018
70,000 mile service plus brakes No issues friendly from drop to pick up. Estimate was right on as far as cost and length of service. No surprises is always a plus when getting servic No issues friendly from drop to pick up. Estimate was right on as far as cost and length of service. No surprises is always a plus when getting service work done. More
by wooddr
Employees Worked With
Cass Cupp
June 07, 2018
Trustworthy Took our Prius in to check a noisy wheel bearing. Instead of taking our money prematurely I was told it isn't bad enough yet. Took our Prius in to check a noisy wheel bearing. Instead of taking our money prematurely I was told it isn't bad enough yet. More
by elfisher823
Employees Worked With
June 06, 2018
Nail in my tire! I came in without an appointment and was taken care of immediatly and professionally! My wait time for the repair was just about 1 hour Outstanding! I came in without an appointment and was taken care of immediatly and professionally! My wait time for the repair was just about 1 hour Outstanding! More
by SharonL
Employees Worked With
Scott Hampe
June 05, 2018
20000 mile service Great service for my 20000 service check. Wait time only 30 minutes. Quick response upon arrival...Overall excellent. Clean waiting area. Would recomm Great service for my 20000 service check. Wait time only 30 minutes. Quick response upon arrival...Overall excellent. Clean waiting area. Would recommend to my friends. More
by Theresa14
Employees Worked With
Noah Wolter
