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Toyota of Des Moines - Service Center

Name: Toyota of Des Moines - Service Center
Address: 1650 SE 37th St., Grimes, IA, 50111, US
Telephone: (515) 276-4912
Rating: 4.6

1650 SE 37th St. , Grimes, Iowa 50111 Directions

Service: (515) 276-4912

Parts: (515) 276-4913

Grimes, IA

4.6

3,317 Reviews

Call Service Center (515) 276-4911

4.6

3,317 Reviews

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This rating includes all service center reviews, with more weight given to recent reviews.

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3,317 Reviews of Toyota of Des Moines - Service Center

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December 21, 2023

SERVICE VISIT

Nice clean waiting area. Fast, friendly, personable service. Would recommend Toyota of Des Moines to others. Fast, friendly, personable service. Would recommend Toyota of Des Moines to others. More

by HARTZLER_CHRIS

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Emily Wagner

5.0

Other Employees : Emily Wagner

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Dec 22, 2023 -

Toyota of Des Moines responded

Comfy clean space, speedy service, and friendly faces – that's the Toyota of Des Moines way! We're thrilled you'd recommend us. Thank you for your feedback!

December 21, 2023

SERVICE VISIT

Friendly and fast! They are always receptive, respectful, polite, professional and the work is always done in a reasonable amount of time. They are always receptive, respectful, polite, professional and the work is always done in a reasonable amount of time. More

by ardeman2

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Juan

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Dec 22, 2023 -

Toyota of Des Moines responded

Thank you for the 5-star review. Your loyalty and repeat business mean the world. Thanks for trusting us with your vehicle!

December 21, 2023

SERVICE VISIT

First advisor was nice. The guy that I paid, he might've been the one that did the work, I wasn't impressed. He was rather short with me. i'm guessing because they were busy The guy that I paid, he might've been the one that did the work, I wasn't impressed. He was rather short with me. i'm guessing because they were busy. More

by sputnik50plus

Verified Customer

Recommend Dealer

Yes

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Dec 22, 2023 -

Toyota of Des Moines responded

We strive for positive interactions across all touchpoints, and we'll use your feedback to coach our team. Thank you for your feedback, and we hope to see you again!

December 21, 2023

SERVICE VISIT

Rude, no professional Racist I never gonna buy cars from your dealer The only reason why I did was for the sells guy, he's so profesional your dealer The only reason why I did was for the sells guy, he's so profesional More

by HERCORRAFAEL

Verified Customer

Recommend Dealer

Employees Worked With

Manager

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December 21, 2023

SERVICE VISIT

Easy to get in & out. Work met expectations. Friendly staff. That's all for now. ?? Work met expectations. Friendly staff. That's all for now. ?? More

by SWEETPEAIOWA

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Dean, in dent repair. I don't recall the gentleman's name at the desk but he was very nice.

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Dec 22, 2023 -

Toyota of Des Moines responded

We appreciate your review, and if you have anything else you'd like to share in the future, our doors are always open. Thank you for visiting us at Toyota of Des Moines!

December 21, 2023

SERVICE VISIT

We are from Mason City and didn't want to make an extra trip to Des Moines so PJ made an appointment for Saturday when we were going to be in Des Moines for a basketball game. He promised to get us in and trip to Des Moines so PJ made an appointment for Saturday when we were going to be in Des Moines for a basketball game. He promised to get us in and out so we wouldn't miss the game. He was both speedy and friendly!! More

by SCHOOL5283

Verified Customer

Recommend Dealer

Yes

Employees Worked With

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Dec 22, 2023 -

Toyota of Des Moines responded

We love going the extra mile for our customers, and it sounds like PJ hit a home run for you! Scheduling your service around your basketball game and ensuring you both got in and out quickly – that's what we call MVP service. We're thrilled you enjoyed PJ's friendly demeanor, and thanks for trusting us with your vehicle. Go team!

December 21, 2023

SERVICE VISIT

They were thorough in evaluating my shocks and tire sensors. And, they only performed repairs that were necessary. Everyone was friendly and professional. sensors. And, they only performed repairs that were necessary. Everyone was friendly and professional. More

by judith.cooper17

Verified Customer

Recommend Dealer

Yes

Employees Worked With

I'd have to look it up.

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Dec 22, 2023 -

Toyota of Des Moines responded

We're all about thorough evaluations and honest repairs. Your satisfaction is our ultimate goal, and your feedback confirms we're on the right track. Thanks for choosing Toyota of Des Moines!

December 21, 2023

SERVICE VISIT

Very good Prompt and courteous. Polite and very helpful Would recommend them to others and family Polite and very helpful Would recommend them to others and family More

by Tandmp

Verified Customer

Recommend Dealer

Yes

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Dec 22, 2023 -

Toyota of Des Moines responded

Your recommendation to family and friends means the world, and we'll continue working hard to deserve your trust. Thanks for choosing Toyota of Des Moines! Have a great day!

December 21, 2023

SERVICE VISIT

Very friendly and helpful staff, They kept me informed of what was going on and the cost. Love coming there for my service and I'm always informed when it's due, what was going on and the cost. Love coming there for my service and I'm always informed when it's due, More

by bobkathy53

Verified Customer

Recommend Dealer

Yes

Employees Worked With

I don't remember.

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Dec 22, 2023 -

Toyota of Des Moines responded

We love hearing about our friendly and helpful staff, and your feedback about clear communication and timely service updates confirms we're on the right track. Your continued choice of our dealership means the world. Thank you for your business!

December 21, 2023

SERVICE VISIT

We went in with a problem with the back hatch on our 2023 Highlander. The problem is ongoing. No real solution. Highlander. The problem is ongoing. No real solution. More

by TJ74SMITH

Recommend Dealer

Yes

Employees Worked With

Ian Davis

3.0

Other Employees : Ian Davis

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Toyota of Des Moines - Service Center

Toyota of Des Moines Hours Hours

3,317 Reviews of Toyota of Des Moines - Service Center

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