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3,317 Reviews of Toyota of Des Moines - Service Center
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January 09, 2024
Experience was good. Automated system sucked. Took forever to get through to a real person. Automated system cut me off four times before I finally gave up. Automated system sucked. Took forever to get through to a real person. Automated system cut me off four times before I finally gave up. More
by DEBHAMMER0
Verified Customer
January 05, 2024
Scheduling was easy. staff was great . All repairs and service was great. No No staff was great . All repairs and service was great. No No More
by isufamily
December 29, 2023
Toyota Grimes always works to get me in as soon as possible. Today, I needed headlight replaced. They managed to complete a repair that was scheduled 8 days from now, without my asking! This saved me possible. Today, I needed headlight replaced. They managed to complete a repair that was scheduled 8 days from now, without my asking! This saved me a trip! Ian follows through with ordering parts and reorders when they arrive damaged. I will be coming here to buy my next car in a year! More
by Nanamarcie
December 22, 2023
Has always been great. Staff are friendly and the work gets done on time. Too bad you are so far away. Liked it better on Merle hay road. Staff are friendly and the work gets done on time. Too bad you are so far away. Liked it better on Merle hay road. More
by C4M16MURPHY
December 22, 2023
I'm extremely disappointed that I was charged for a tire rotation, when I had a nail in my tire and it was recommended that all 4 tires be replaced. I was also quoted 3x the price for what I paid elsewhere rotation, when I had a nail in my tire and it was recommended that all 4 tires be replaced. I was also quoted 3x the price for what I paid elsewhere for a full set of tires. I won't be returning for service. More
by rogersstaceym
December 22, 2023
Good Okay Everything was explained very well and done quickly I don't like your survey quickly I don't like your survey More
by stutsman1
December 22, 2023
Great Car was serviced promptly, everyone was very courteous Looking forward to having my 24 camry serviced there just like they took care of my 2017 courteous Looking forward to having my 24 camry serviced there just like they took care of my 2017 More
by d.vernia
Employees Worked With
Robert Schulz, Robert Schulz
December 22, 2023
Friendly service, although I had two recall notices and they only looked into one. I would expect them to service and give updates on all outstanding recall notices. they only looked into one. I would expect them to service and give updates on all outstanding recall notices. More
by Dan.mcalpine
Employees Worked With
Tbd
December 21, 2023
Not very responsive. Unanswered texts. I'm sure he is a nice guy. He just needs to be more customer focused. Respond to texts. Unanswered texts. I'm sure he is a nice guy. He just needs to be more customer focused. Respond to texts. More
by tgmueller1
Employees Worked With
Robert Schulz, Robert Schulz
