Toyota of Des Moines - Service Center

Good communication and explanations. Fast turn around. Disappointed in how much it would cost to replace a tire pressure sensor. $350 seems exorbitant. Fast turn around. Disappointed in how much it would cost to replace a tire pressure sensor. $350 seems exorbitant. More

Service repair was great, frustrated by lack of customer service staff. Need more service staff to answer phones and be present in facility service staff. Need more service staff to answer phones and be present in facility More

Got on the problem right away and got it fixed Also shuttle driver was very good shuttle driver was very good More

I like the dealership because they don't try to upsell you on service, and the salesmen are not pushy. you on service, and the salesmen are not pushy. More

Fast service Efficient only oil change but did a good job It was quickly done It was quickly done More

This experience was good, except for the fact that they told me my cabin filter needed to be changed. I know how to do it myself so ordered another one, and it really didn't need changed yet. told me my cabin filter needed to be changed. I know how to do it myself so ordered another one, and it really didn't need changed yet. More

Paid to have my tires rotated and got down the road car started shaking really bad. Went back and was told it would be $90 to rebalance. Part of rotating the tires is cleaning the rims out of necessary. Ne started shaking really bad. Went back and was told it would be $90 to rebalance. Part of rotating the tires is cleaning the rims out of necessary. Never had a problem until this last visit. And that is just what it will be my last visit. I will take my business else where. More

Always perfect Jose was so nice so early in the morning Very professional kept me updated Very professional kept me updated More

Was prompt, professional and can trust a job done well Will definitely come back to Toyota Will definitely come back to Toyota More

Everyone was nice and the wait was short. I was updated by a text from the technician I was updated by a text from the technician More