Toyota of Des Moines - Service Center

Oil change The service department is fast and efficient. My Service Advisor, David, had me in and out because I had doctor's appointment. Customer service was g The service department is fast and efficient. My Service Advisor, David, had me in and out because I had doctor's appointment. Customer service was great! More

Great service This is aproximately my 15th year of service from this Toyota garage. I wouldn't think of going anywhere else because the service here is superb. I am This is aproximately my 15th year of service from this Toyota garage. I wouldn't think of going anywhere else because the service here is superb. I am always treated with courtesy and the work is done quickly. The service person goes over what was done to the car and gives me any heads up about future work that might need to be done without pressure. Yesterday, Jamie, was my service person and he was excellent even though he's only work there a few months. Also, the online ability to schedule is very convenient. More

Even the small jobs get attention I was due for a tire rotation and had been trying to work it into my schedule. Drove there this morning and was told the express service could get on I was due for a tire rotation and had been trying to work it into my schedule. Drove there this morning and was told the express service could get on it very soon. I was told it would take About 30 minutes. About 30 minutes later he came in with the paper work, which included the inspection, topping off fluids, etc. and the code to get a free car wash. All at a great price. More

Fast Service Took my new car in for the 5,000 mile tire rotation the wait for the car was only 30 minutes. Great job on the turn around......... Took my new car in for the 5,000 mile tire rotation the wait for the car was only 30 minutes. Great job on the turn around......... More

Service and tires Two trips for service and new tires were both excellent and the time required was as expected or even shorter. The ride to work for service was excell Two trips for service and new tires were both excellent and the time required was as expected or even shorter. The ride to work for service was excellent and the driver was very pleasant. The ride home for new tires was enjoyable and the driver was very good. The ride back to dealership after getting new tires was long because we had a couple of stops to make and were all over the area but the driver handled it very well and apologized to those that had the long ride. More

Great service department Service person was pleasant and good to deal with. The service was done in a very reasonable amount of time. The service experience was very good. Ver Service person was pleasant and good to deal with. The service was done in a very reasonable amount of time. The service experience was very good. Very pleased with the service department. More

I had a tire go bad. I left my car overnight. Allie provided several solutions. She was very helpful and kind. She quoted me one price which was VERY high. I was upset but knew I had to have a ne Allie provided several solutions. She was very helpful and kind. She quoted me one price which was VERY high. I was upset but knew I had to have a new tire. Later in the day she called to say the tire would be less expensive and she was able to use a coupon I had. She even helped me set the seat and mirrors in the car I had borrowed. She was wonderful. More

The customer had a service need and the dealership met it. The dealership provides a friendly greeting when the customer arrives. The purpose for the service visit is clear to all. The waiting area was comf The dealership provides a friendly greeting when the customer arrives. The purpose for the service visit is clear to all. The waiting area was comfortable with coffee and finger food available. More

Service I needed my GPS reset plus service check This was done quickly which we were pleased with as we did not have an appointment. Thank You. I needed my GPS reset plus service check This was done quickly which we were pleased with as we did not have an appointment. Thank You. More

Car serviced and new tires put on. All the work was done swiftly and well as far as I can tell. We used the shuttle service which was great. Ian is always friendly and helpful and m All the work was done swiftly and well as far as I can tell. We used the shuttle service which was great. Ian is always friendly and helpful and makes our experience a good one. More