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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,326 Reviews
Call Service Center (515) 276-4911

3,326 Reviews of Toyota of Des Moines - Service Center

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January 12, 2024

Very courteous. Pleasant person to work with. I asked a question about raising the rear wiper blade and he not only told me how to do it but also showed me. More

by VICKYOMUNDSON
Recommend Dealer
Yes
Employees Worked With
I believe it was Terry Muhlstein
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Jan 15, 2024 -

Toyota of Des Moines responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Toyota of Des Moines for your service needs and we hope to work with you again next time.

January 12, 2024

Guy at the parts counter couldn't figure out how to sell me a hat. Guy at the parts counter couldn't figure out how to sell me a hat while I waited for my service. More

by mwilloughby33
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
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Jan 15, 2024 -

Toyota of Des Moines responded

Thanks for the great rating! We're glad to hear you had a 5-star experience here with us. Thank you for choosing Toyota of Des Moines!

January 12, 2024

Great Service was fast and prompt. Great experience overall. Would definitely recommend to friends and family More

by laneicescott
Recommend Dealer
Yes
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Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

January 12, 2024

Timely pleasant very client friendly ie coffee donuts very clean Kept well in formed of progress More

by joebbcfin
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
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Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

January 12, 2024

Great service. Very quick since I asked the service mgr if I could have it done by noon and the report indicates it was done at 7:41. Exceptional service More

by MLTHOMAS0321
Recommend Dealer
Yes
Employees Worked With
Jose J
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Jan 15, 2024 -

Toyota of Des Moines responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Toyota of Des Moines. Have a fantastic day!

January 12, 2024

40000 mile service No Waited for my oil change and tire rotation I'm finished with this More

by emily.leicht
Recommend Dealer
Yes
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Jan 15, 2024 -

Toyota of Des Moines responded

We're so glad to see that you had a 5-star experience here at Toyota of Des Moines! We appreciate the rating.

January 12, 2024

Won't know for sure for a week or two but it appears the window fogging problem has been solved. More

by scott@rutledges.net
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Report | Print
Jan 15, 2024 -

Toyota of Des Moines responded

Thanks for your great rating of Toyota of Des Moines! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

January 12, 2024

I had an oil leak since my previous oil change. Toyota of Des Moines took care of the problem, and didn't charge me. More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Report | Print
Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

January 11, 2024

Very organized. Very informative. I've been a Toyota owner for many years and I've been very pleased with my vehicles and the service I received. More

by snyderhill1
Recommend Dealer
Yes
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Jan 11, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

January 11, 2024

All was good except i had a recall question they couldnt answer Nice waiting area More

by Rljfarms47
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Report | Print
Jan 11, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

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