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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,326 Reviews
Call Service Center (515) 276-4911

3,326 Reviews of Toyota of Des Moines - Service Center

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January 13, 2024

My experience was great! I always have a good at Toyota. That's why I keep bringing my car back to you for service. I also like that you let me use coupons. More

by COKIDMAN
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
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Jan 15, 2024 -

Toyota of Des Moines responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout out! We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction at Toyota of Des Moines. Feel free to stop back in if there's ever anything else you need from us!

January 13, 2024

Did Good job, and quickly They were able to get the car done way in advance of the estimated time More

by DAVEFRANKLINAUTO
Recommend Dealer
Yes
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Jan 15, 2024 -

Toyota of Des Moines responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Toyota of Des Moines in the future!

January 13, 2024

Great I bought this new in March and love my truck n service that I have been given More

by TODCHRISTENSEN1972
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Report | Print
Jan 15, 2024 -

Toyota of Des Moines responded

Thanks! It was a pleasure working with you and we look forward to your next visit here at Toyota of Des Moines!

January 13, 2024

Well done Nice timeline and work properly done Great assistance and detailed explanations of what was going on. More

by kenas.amo
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Report | Print
Jan 15, 2024 -

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

January 13, 2024

The experience was quick and efficient. Workers made sure I was in and out as soon as possible even moving cars to let me out faster More

by FOSHIERJ
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
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Jan 15, 2024 -

Toyota of Des Moines responded

Thanks for the great rating! We're glad to hear you had a 5-star experience here with us. Thank you for choosing Toyota of Des Moines!

January 13, 2024

Prompt, knowledgeable service. Staff is great! I bought two vehicles at dealership and they do all maintenance work. More

by Big Daddy TT
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
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Jan 15, 2024 -

Toyota of Des Moines responded

We appreciate the feedback. It was our pleasure to work with you, and we look forward to seeing you again at Toyota of Des Moines in the future!

January 13, 2024

I wanted them to troubleshoot an engine light that was on and change the oil. The engine light is not causing me trouble so I left it as is. I got the oil changed. More

by blanchehansen6
Recommend Dealer
Yes
Employees Worked With
don't remember his name. He was a very nice young guy.
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Jan 15, 2024 -

Toyota of Des Moines responded

Thanks for your great rating of Toyota of Des Moines! We're happy we could provide a 5-star experience for you. Thanks for your business and we hope to work with you again soon.

January 13, 2024

Mostly good but hate appointment system, need real person Very frustrating to change your suggested appointments, More

by RCHWDM
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Report | Print
Jan 15, 2024 -

Toyota of Des Moines responded

Thank you so much for taking the time to leave us a rating! We would love to hear more about your visit so that we can continue to work to improve!

January 13, 2024

Good. Made the experience easy Got the job done fast Quick response and didn't have to wait long. More

by isaacglide
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Bergeson
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Jan 15, 2024 -

Toyota of Des Moines responded

Thank you so much for the 5-star rating! We are glad to see you had a positive experience visiting Toyota of Des Moines. We hope to work with you again soon!

January 13, 2024

Toyota has been always great with us! We love their service! Staff is always respectful More

by aliankeny
Recommend Dealer
Yes
Report | Print
Jan 15, 2024 -

Toyota of Des Moines responded

Thank you so much for the kind remarks to our team at Toyota of Des Moines! We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again.

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