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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,333 Reviews

3,336 Reviews of Toyota of Des Moines - Service Center

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February 06, 2024

Good video and narration. Quick and easy experience. Noticed a bad battery and I took care of it. More

by tami.lyn
Recommend Dealer
Yes
Feb 07, 2024 -

Toyota of Des Moines responded

Glad you found the video useful! Quick & easy experience is what we aim for. Thanks for choosing Toyota of Des Moines!

February 06, 2024

I already did that. Everyone did a great job. I'm done with my review. Done More

by fiveweeds
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 07, 2024 -

Toyota of Des Moines responded

We're so glad you had a positive experience! Your satisfaction is our top priority, and your feedback means a lot to us. Thanks for choosing Toyota of Des Moines!

February 06, 2024

Very customer service oriented. Was also friendly and curious plus wanting to help with my questions and concerns. More

by clark.henry
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Feb 07, 2024 -

Toyota of Des Moines responded

We appreciate you highlighting our customer-focused approach! Thanks for the awesome review. Come back and see us anytime.

February 05, 2024

They forgot to fallow in my coolant but that’s ok I like your service More

by lynsinsigne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Feb 06, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! Thank you for your feedback.

February 05, 2024

Helpful, kind and efficient I joyed reading in the waiting room; I had a cup of chocolate More

by H. Baker
Recommend Dealer
Yes
Employees Worked With
Don't remember; he was very helpful... I shook his hand
Feb 06, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We look forward to your next visit.

February 04, 2024

My appointment was on time and the staff is knowledgeable and helpful. My appointment was on time, the staff is helpful and knowledgeable. I would highly recommend. More

by Rosonke22
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Feb 05, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines! We look forward to your next visit.

February 04, 2024

Quality service. Polite technicians. Very thorough. Jose was great in explaining what service needs were. I did not feel pressured. More

by margoquilt
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Feb 05, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

February 04, 2024

They were experienced it just took a while to get my car Very friendly Wish it was washed.. my car More

by JOYMAY6
Recommend Dealer
Yes
Employees Worked With
Do
Feb 05, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback.

February 04, 2024

Excellent service The service coordinator did a great job and excellent service Great service and nice job More

by ramanuel_07
Recommend Dealer
Yes
Feb 05, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

February 04, 2024

The shuttle driver was very nice and I did not have to wait long at all. More

by millerjen2104
Recommend Dealer
Yes
Employees Worked With
Robert Schulz, Robert Schulz
Feb 29, 2024 -

Toyota of Des Moines responded

Your satisfaction is important to us, so we appreciate this feedback. We sincerely value your business and hope to work with you in the future.

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