Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,354 Reviews of Toyota of Des Moines - Service Center
Sort by
February 29, 2024
You were welcoming. The employees who first talked to me were knowledgeable. There was a pleasant waiting area. The employees who first talked to me were knowledgeable. There was a pleasant waiting area. More
by pickup
Verified Customer
February 29, 2024
The service was good, and expedient enough. But 200 to diagnose a pinched hose that doesn't eject wiper fluid is ridiculous. But 200 to diagnose a pinched hose that doesn't eject wiper fluid is ridiculous. More
by UTAHJAZZ55
Employees Worked With
I wasn't thrilled with having to pay 200.00 to find out why my windshield wiper fluid wouldn't eject. It was simply due to a pinched hose underneath my hood. Even though I agreed to it prior, the charge for it is still excessive.
February 29, 2024
The service was good, and expedient enough. But 200 to diagnose a pinched hose that doesn't eject wiper fluid is ridiculous. But 200 to diagnose a pinched hose that doesn't eject wiper fluid is ridiculous. More
by UTAHJAZZ55
Employees Worked With
I wasn't thrilled with having to pay 200.00 to find out why my windshield wiper fluid wouldn't eject. It was simply due to a pinched hose underneath my hood. Even though I agreed to it prior, the charge for it is still excessive.
February 29, 2024
Professional, Kind Greatest me politely and explained what would take place and politely waited while I wrote the check for the service done that morning. what would take place and politely waited while I wrote the check for the service done that morning. More
by hartmans15
Employees Worked With
Terry Muhlstein
February 29, 2024
Efficient and polite I told them to make sure the lights were on when they finished the inspection and they were, last time they weren't, I didn't know it, coming home from church I turned on the street wit were on when they finished the inspection and they were, last time they weren't, I didn't know it, coming home from church I turned on the street with no street lights, almost missed the turn and could have killed myself . Drove home that way as I expected the lights to b on. More
by j44bemis
February 28, 2024
Robert didnt call me back today. I left him a message through a service department person and Robert didnt call as i was told hebwould. I left him a message through a service department person and Robert didnt call as i was told hebwould. More
by Mphemmer
Employees Worked With
Robert Schulz, Robert Schulz
February 28, 2024
Good timely service Prompt service. Interesting video describing inspection. Tired rotated and oil changed Nice car wash coupon Interesting video describing inspection. Tired rotated and oil changed Nice car wash coupon More
by rpochter
February 28, 2024
They are very professional and kind and understanding. And so helpful and explaining what is wrong with my vehicle and getting it fixed the first time And so helpful and explaining what is wrong with my vehicle and getting it fixed the first time More
by CRUNCHMARCHAND
February 27, 2024
Not responsive. I had to go back and ask questions because I was not informed. I had to go back and ask questions because I was not informed. More
by Deborahp554
February 27, 2024
It was smooth and simple I was able to set up service, drop off car, use video to understand status and get work wrapped up simply. I even paid online before picking up my vehicle. drop off car, use video to understand status and get work wrapped up simply. I even paid online before picking up my vehicle. More
by angelagiudicessi
