Toyota of Des Moines - Service Center

good service . the service experience is really good, good work and no lying as in other service shops. very courteous staff and helpful tips provided. like the sh . the service experience is really good, good work and no lying as in other service shops. very courteous staff and helpful tips provided. like the shuttle service to save wait times. best is the car wash at the end More

Great experience! Great experience - i loved receiving the video detailing the service visit. It was great to see the tire tread, brakes, etc being checked! Will defin Great experience - i loved receiving the video detailing the service visit. It was great to see the tire tread, brakes, etc being checked! Will definitely use again! More

Professional I also took time to locate a used Toyota for my husband and the sales rep. was helpful and listened to the preference that I outlined for a vehicle fo I also took time to locate a used Toyota for my husband and the sales rep. was helpful and listened to the preference that I outlined for a vehicle for my husband. We have a Toyota Motrix, purchased new in 2009. When our son graduated and moved out east, he too bough a Matrix. Wish Toyota still made that vehicle. That's what my husband wants and I will not give up mine. More

First service visit Very impressed with how efficient the service dept is. Everything was explained to me thoroughly and I felt very comfortable. I would highly recommen Very impressed with how efficient the service dept is. Everything was explained to me thoroughly and I felt very comfortable. I would highly recommend them for purchasing a new vehicle and for any service needs More

Great service as promised! Toyota of Des Moines always provided me the best and high quality services! My services consultants Mr. Ian Davis and his colleagues and other service Toyota of Des Moines always provided me the best and high quality services! My services consultants Mr. Ian Davis and his colleagues and other service staff are highly professional, patient, and friendly. I would always come back for their services. More

Software update for 2017 Highlaner transmission I came into service for my Highlander shifting rough, and sometimes searching for the right gear. After software update, the transmission shifted sm I came into service for my Highlander shifting rough, and sometimes searching for the right gear. After software update, the transmission shifted smoothly, and had no problem finding the right gear. More

15,000 mile service Arrived early. Service finished early due to open time period. After returning home I realized that I had left my smart phone quick charger behind in Arrived early. Service finished early due to open time period. After returning home I realized that I had left my smart phone quick charger behind in the waiting area and called customer service. They checked but did not find it. I left my name and number should it be turned in to the desk. More

Quick, courteous, efficient I've always had top-flight experiences in both the service and sales departments. This visit was just a routine servicing, but service agent Mike Lebe I've always had top-flight experiences in both the service and sales departments. This visit was just a routine servicing, but service agent Mike Lebeda was helpful and friendly, as always. He explains things thoroughtly and gives good guidance. The wait was short, and the coffee is good, too. More

Outstanding service Very reliable service center and workers are very knowledgeable on with her doing Extremely happy with all the work a top-notch organization Toyota r Very reliable service center and workers are very knowledgeable on with her doing Extremely happy with all the work a top-notch organization Toyota rocks More

Ian Davis is fantastic Ian Davis is the service advisor I've used for over 10 years. Always friendly and provides great recommendations of what is needed. I tell everyone I Ian Davis is the service advisor I've used for over 10 years. Always friendly and provides great recommendations of what is needed. I tell everyone I know with a Toyota to work with him. More