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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,365 Reviews

3,365 Reviews of Toyota of Des Moines - Service Center

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March 02, 2024

Blake took care of all my issues. He made sure my vehicle was properly serviced. He always listens to any concerns. More

by DMBUCS1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake
Mar 04, 2024 -

Toyota of Des Moines responded

Thank you for recognizing Blake's excellent service and attentiveness to your concerns! We're glad your vehicle received proper care. Come back and see us again soon!

March 02, 2024

Ian was great to work with. He kept me updated on the repair and it was resolved quickly. More

by Cyclones/Ravens Nation
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Mar 04, 2024 -

Toyota of Des Moines responded

Thank you for recognizing Ian's great service and the quick repair turnaround! We're glad we could get you back on the road quickly.

March 02, 2024

Prompt service and clear communication Very kind staff who were quick with serving my car. Also gave me a heads up on what to expect for my next service which is appreciated More

by Mejiacindy33
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry
Mar 04, 2024 -

Toyota of Des Moines responded

Thank you for recognizing our prompt service, clear communication, and friendly staff! We're glad you appreciated the next service reminder. Thank you for servicing with us!

March 02, 2024

Everyone at Toyota is always so helpful, friendly, and professional. The service there is beyond exceptional every time. Because of the service, I will only buy Toyota's. More

by Bren36
Purchase Time
Recommend Dealer
Yes
Mar 04, 2024 -

Toyota of Des Moines responded

Thank you for your continued loyalty to Toyota and to our dealership! We're incredibly grateful for your kind words about our exceptional service. We strive to exceed your expectations every time. Come back and see us again soon!

March 02, 2024

My entire experience was wonderful. Blake is professional and kind. He takes care of my needs each time with a great attitude and is always friendly and caring. More

by Tiffany Lenhart
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Murray
Mar 04, 2024 -

Toyota of Des Moines responded

Thank you for recognizing Blake's professionalism, kindness, and care! We're glad your entire experience was wonderful. Come back and see us again soon!

March 02, 2024

Great service and great waiting room, love the coffee and treats! Great customer service experience More

by megcc12
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Mar 04, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our great service and waiting room! We're always happy to provide a positive customer experience. Thank you for choosing Toyota of Des Moines!

March 02, 2024

They fixed my disabled car as quickly and helped me through a difficult time period graciously More

by LAVON_MISSELL
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Mar 04, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our fast service and empathetic approach. We're glad we could help during a challenging time. Thank you for choosing us!

March 02, 2024

Courteous and efficient as always. Nothing negative. Can't think of anything else that could have been done to make the visit better. More

by CRAIG.MARILYN.M
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Mar 04, 2024 -

Toyota of Des Moines responded

We appreciate your kind words! We're glad your experience was courteous, efficient, and couldn't have been better. Come back and see us again soon!

March 02, 2024

I value my trust in my service advisor, Justin Madison so much, that I see to it that our vehicles are driven into Des Moines, from other states...just so he can be the one to take care of them. Brett More

by BRETTWILDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Toyota of Des Moines responded

We appreciate your trust in our service team and are happy to hear you value Justin's expertise! Thank you for choosing Toyota of Des Moines.

March 01, 2024

I like toyota of des moines because of there professionalism. Plus u get a free car wash! More

by hillarywelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines. We look forward to your next visit!

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