Toyota of Des Moines - Service Center

they got me in and done fast the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a the service was fast to get us in and was good at telling me what was going on .and let me know as soon as my car was done and made sure that I got a car wash number so I could get my car washed More

Problem Solving As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I coul As usual, they did a great job of quality technical and customer service. They chased down the rattle noise and gave me relevant information so I could make the correct decision. More

Routine maintenance I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was prett I was in and out in less than a half hour for my first ever Toyota care visit. It was the first time I'd gotten a video inspection, so that was pretty cool. More

Intermittent stalling and struts noise Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far Travis took care of the issue in timely and professional manner. I have taken my cars to many dealers but this experience i would rate the best so far.I would highly recommend him to others. More

Fantastic service and communication The service was quick and the communication concerning what was completed and why was concise and clear. I will continue to service my Toyota here. The service was quick and the communication concerning what was completed and why was concise and clear. I will continue to service my Toyota here. More

15,000 miles Service Entire customer/service provider was great I was completely satisfied. Very professional staff, excellent treatment of their customers and it is very Entire customer/service provider was great I was completely satisfied. Very professional staff, excellent treatment of their customers and it is very clear how much they value their customers! Smooth, seamles. More

Quality job I called Toyota with issue of slow leak on tire, as I had bought new ones there a year ago. The girl on the phone listened to my issue and said she wo I called Toyota with issue of slow leak on tire, as I had bought new ones there a year ago. The girl on the phone listened to my issue and said she would check if could get in that day, no promises. Totally worked out and found faulty stem on tire. I appreciated the girl who offered to get me in so quickly. Wish I remembered her name. This is why I think your service dept is amazing. I’ve been a’happy’ Toyota owner for 42 yrs! More

Great service Great experience service advisor was exceptional everyone was very friendly atmosphere very nice loved the inspection video you guys are the best see Great experience service advisor was exceptional everyone was very friendly atmosphere very nice loved the inspection video you guys are the best see you again for sure More

Great Service TOYOTA of Des Moines has continually preformed great service on my vehicle,a 2014 Toyota Land Cruiser. When I arrive at the dealership arrival area yo TOYOTA of Des Moines has continually preformed great service on my vehicle,a 2014 Toyota Land Cruiser. When I arrive at the dealership arrival area you service consultant meets me with a smile . He has the service order in hand and goes over it with me and also asks if there’s anything else I would like them to look at. The service is finished within the estimated time a majority of time. When the service is complete my service consultant, Justin Madison goes over what was done and if he saw anything else while the service was being done.. I leave a satisfied customer. More

Oil Change Pleasantly surprised after being told I couldn’t get in for almost two weeks for an oil change appointment that I did a walk in at 7:00 a.m. and it w Pleasantly surprised after being told I couldn’t get in for almost two weeks for an oil change appointment that I did a walk in at 7:00 a.m. and it was done within 45 minutes. The video of the oil change and tire rotation was interesting. More