2,327 Reviews of Toyota of Des Moines - Service Center
normal service Car battery tested at low end of scale. No pressure to replace or sell me a new one.. Suggested replacement before winter. Battery was 8 year old orig Car battery tested at low end of scale. No pressure to replace or sell me a new one.. Suggested replacement before winter. Battery was 8 year old original equipment. I had then replace it now. More
Oil change Asked to have something priced, remove a SiriusXM apparatus and was told the person who would price that was gone option given do it myself if I’m com Asked to have something priced, remove a SiriusXM apparatus and was told the person who would price that was gone option given do it myself if I’m comfortable or probably be charged 130$ at Toyota More
Fantastic! Ian has always been very accommodating in his quest to provide an excellent experience with respect to servicing out Tundra Limited. He is the “Go To Ian has always been very accommodating in his quest to provide an excellent experience with respect to servicing out Tundra Limited. He is the “Go To” guy when you need any service and or maintenance function performed on your Toyota. More
Service Department! My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! My husband and I have been getting our car serviced since 2010! The service is excellent! We would like to mention our Service Advisor, Ian Davis! He is Amazing and always so helpful regarding any questions we might have regarding repairs or Maintenance! I prefer him to schedule any appointments! If he is not working, I wait until he returns to schedule our appointments!😌 More
service was great Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer Your service men were great and very friendly. the girls at the desk where you pay could be friendlier and need to smile. We are the customer More
Dave and Ian Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask fo Dave took care of my oil change. He is professional, reviewed my service checklist, and always listens to your questions and comments. I always ask for David when I am in for an oil change. Ian has been servicing both my Toyotas for years. He always is pleasant, answers all my questions, and explains service intervals when they apply. Ian also will recommend additional service requirements when they may sense. These two individuals are always sincere and represent the face and voice of this dealership. More
Always good service This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there. This visit was for routine maintenance on my car. I was in and out within 45 minutes. Everyone was very friendly and accommodating while I was there. More
All went as well as I could expect. I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage th I've been pleased with Toyota's service for the last few years. The dealership is very close to my home. It would be hard to find a service garage that offers as many benefits - such as a ride to and from work. The cost seems reasonable. More
Service Dept Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle Brought car in for transmission check. Ian suggested computer upgrade program to see if that would help we will see. Helpful smile in every aisle. Whoops that’s hy-vee More
Indistinguishable sound They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the no They worked hard to get to the noise problem when mechanically everything looked good. But was happy to take ît back in the service center when the noise got worse. More