Toyota of Des Moines - Service Center

Very good service experience with Dave. He is very polite and friendly. Appreciate the discussion with him on service need. Hope to continue to do the service with him. and friendly. Appreciate the discussion with him on service need. Hope to continue to do the service with him. More

Great Service Great service experience. The service rep explained what work was completed and when I would need to return for my next service. He also answered se Great service experience. The service rep explained what work was completed and when I would need to return for my next service. He also answered several questions I had about the operation of the vehicle. More

Vehicle repair Always great service very friendly and understanding been doing business with Toyota of Des Moines and Ken Bright for 20 years Cass Cupp is very helpf Always great service very friendly and understanding been doing business with Toyota of Des Moines and Ken Bright for 20 years Cass Cupp is very helpful in the service department More

Better than expected! Was dropping off vehicle in early afternoon for next morning Toyota Care appointment. They said they could probably get to it that afternoon. I asked Was dropping off vehicle in early afternoon for next morning Toyota Care appointment. They said they could probably get to it that afternoon. I asked how long it might be, and I'd wait if it would be soon. It was done in 45 minutes - Just Awesome!!! More

Fast courteous service Saturday appointment, convenient for my job, service completed quickly, done right. Very happy. Clear explanation of what to expect, repeated my 'orde Saturday appointment, convenient for my job, service completed quickly, done right. Very happy. Clear explanation of what to expect, repeated my 'order' to clarify accuracy, positive attitude. More

Professional and timely. Professional and timely service. I arrived for appointment and was out in less than an hour. I feel I received good value for the services provided. Professional and timely service. I arrived for appointment and was out in less than an hour. I feel I received good value for the services provided. More

Check over my vehicle at a 5,000 mile interval The employees within your Service Department were good listeners. They put the customer first. We worked out my future service that included needing The employees within your Service Department were good listeners. They put the customer first. We worked out my future service that included needing new tires. Thanks. More

Side Door Recall I was treated politely and with respect. Sometimes, as a woman, I fear I will be taken advantage of in regard to car repairs. I have never felt this I was treated politely and with respect. Sometimes, as a woman, I fear I will be taken advantage of in regard to car repairs. I have never felt this way at Toyota of DM and this has built a great level of trust. More

Experts Cannot find a better dealership. All attributes are top notch! I would highly recommend you check them out. They pay attention to your needs. They are Cannot find a better dealership. All attributes are top notch! I would highly recommend you check them out. They pay attention to your needs. They are professional, friendly and courteous. Great to find a dealership that is focused on customer service. More

Unexpected problem that was solved in a very timely manner. Everyone was helpful and the problem was solved with no surprises. We were informed of the corrected issue and provided opportunity to ask questions. Everyone was helpful and the problem was solved with no surprises. We were informed of the corrected issue and provided opportunity to ask questions. Repair was completed in a very timely manner. More