Toyota of Des Moines - Service Center

Very good service VERY good service. the charge / bill is reasonable. I didn't remember the names and the faces (from the pictures) but you can check your records to VERY good service. the charge / bill is reasonable. I didn't remember the names and the faces (from the pictures) but you can check your records to find out who took care of my car. All were good. After all, I am very satisfied this services. Linlin More

Recall fix I received a recall notice that I put aside and forgot about. When I finally went online to schedule, the online assistant was very helpful. It was I received a recall notice that I put aside and forgot about. When I finally went online to schedule, the online assistant was very helpful. It was after normal hours so she arranged to have a service person call me the next morning.. He called and scheduled me a time that would work for me and told me it might take an hour or so to install. I was very pleased with my treatment when I brought my Prius V in. To my surprise they were done in about 35 minutes and I was on my way. More

Oil Change I came in for a walk-in oil change last Saturday. I was helped right away. Later I got a text with video from the technician, walking me through his I came in for a walk-in oil change last Saturday. I was helped right away. Later I got a text with video from the technician, walking me through his inspection of my car. Very cool. Then the service manager walked me through options for replacing my tires. Thanks for being so thorough - I appreciate it. More

Superior Service I was recently into the dealership to have service work done on my Toyota RAV. I was in an accident with the vehicle and wanted to get Auto Armor rea I was recently into the dealership to have service work done on my Toyota RAV. I was in an accident with the vehicle and wanted to get Auto Armor reapplied to the exterior of the vehicle. While there, I wanted to also have the interior of the vehicle looked at because I was dissatisfied with the auto armor coverage of the interior fabric. The seats had stains and looked splotchy. Jamie kept me informed about the progress of the work. The vehicle was cleaned and auto armor reapplied both inside and out. it looks like a new vehicle again. I was very impressed with the quality of the work and the courteousness of the Toyota staff that helped me. I will continue to purchase Toyota vehicles and deal with Toyota of Des Moines because of my positive experiences with them over the years. More

Great Service Justin helped me with my new tire purchase - love the fact I get free tire rotation with my purchase. He got me scheduled right away and my vehicle w Justin helped me with my new tire purchase - love the fact I get free tire rotation with my purchase. He got me scheduled right away and my vehicle was ready when promised. More

Brought Highlander in for a check on gas cap door not functional, took 10 minutes, found out it had been disconnected by another shop while putting on remote start. Fixed and on my way. functional, took 10 minutes, found out it had been disconnected by another shop while putting on remote start. Fixed and on my way. More

Look Time Customer Service department is very good. Length of time to service my vehicle has always been excellent. Can't speak to the sales department at this time. Service department is very good. Length of time to service my vehicle has always been excellent. Can't speak to the sales department at this time. More

Very good experience. Simple visit- just a tire rotation Very good experience. Simple visit- just a tire rotation and inspection, but was in and out quickly at appointment time. There were also cookies in t Very good experience. Simple visit- just a tire rotation and inspection, but was in and out quickly at appointment time. There were also cookies in the waiting room-bonus! More

Always an easy visit. always easy to work with, and they always accomadate my needs. The employees are always friendly, If you have any questions they help anyway they can. always easy to work with, and they always accomadate my needs. The employees are always friendly, If you have any questions they help anyway they can. More

Excellent, friendly service We were on a trip from Georgia to visit our daughter. We found a problem with our car and stopped by without an appointment. Our car was quickly loo We were on a trip from Georgia to visit our daughter. We found a problem with our car and stopped by without an appointment. Our car was quickly looked at to evaluate the problem. It was then taken back to the shop and fixed within an hour and a half. Great friendly service at a very reasonable price. Only wish we lived close enough to bring our car here all of the time. More