Toyota of Des Moines - Service Center

Quick, easy. Only criticism is loud phone use in waiting area...three different languages in conversation on speaker phone. Only criticism is loud phone use in waiting area...three different languages in conversation on speaker phone. More

The experience is quick and easy. Making someone who has a busy schedule, easy way to maintain my cars. Making someone who has a busy schedule, easy way to maintain my cars. More

My weight was an hour and 45 min. Was told I need a bulb replacement in my right turn signal. When I left they fixed it incorrectly and so now I to back in and have it redone. Only Was told I need a bulb replacement in my right turn signal. When I left they fixed it incorrectly and so now I to back in and have it redone. Only went I for a tire rotation and oil change. More

Excellent car and customer service. I was happy with the work and everyone on the team. I was happy with the work and everyone on the team. More

Very happy with my 150,000 mile maintenance performed. I also was pleasantly surprised with the offer of a car for the day. A new Highlander has been a topic of discussion between my wife and I. Justin ju I also was pleasantly surprised with the offer of a car for the day. A new Highlander has been a topic of discussion between my wife and I. Justin just may have made a new vehicle sale. We were very satisfied! More

I have always enjoyed the service I get. This experience was no different. Thank you This experience was no different. Thank you More

Always prompt, friendly service. Clear communication, and I always feel treated fairly. Prices are always reasonable as well. Clear communication, and I always feel treated fairly. Prices are always reasonable as well. More

As always, excellent. Going into the 8th year of receiving excellent customer service per the following: setting appt., warm welcome, Robert's FINE customer service & his Going into the 8th year of receiving excellent customer service per the following: setting appt., warm welcome, Robert's FINE customer service & his 'wish for a good day' upon my exiting. The individual explaining the 'exam & steps taken' with/on my vehicle, per the video, sounded assuring & pleasant! Most Appreciative, Anita More

I have been working with Ridney for about 2 years now, with all my vehicle needs. He is very understanding, caring and very knowledgeable. with all my vehicle needs. He is very understanding, caring and very knowledgeable. More

I took my Rava 4 in for oil change and it took 2 hrs. And 15 minutes. I told them I didn't need tires rotated because I had just put on new ones, they did it anyway and charged me $38.00. Not happy with And 15 minutes. I told them I didn't need tires rotated because I had just put on new ones, they did it anyway and charged me $38.00. Not happy with the service at all. I will be looking into a different dealership or trading car with another company More