Toyota of Des Moines - Service Center

The key cost way too much mooney. . it is ridiculous to pay 437 dollars for an extra key. . it is ridiculous to pay 437 dollars for an extra key. More

I always have issues with them. It’s never an easy fix. Whether I’m waiting and they neglect to notify me when they are done, or I have to bring back my car for a problem they sho It’s never an easy fix. Whether I’m waiting and they neglect to notify me when they are done, or I have to bring back my car for a problem they should’ve fixed in the first place. More

Tim Beckman was very knowledgeable and make this an easy experience. This is our third vehicle from this dealership. Will continue to do business with Toyota of Des Moines. experience. This is our third vehicle from this dealership. Will continue to do business with Toyota of Des Moines. More

On arrival I was met with what seemed to be a courtesy unlike I have experienced at any other dealership. My experience at Toyota Des Moines was great overall. Thank you. unlike I have experienced at any other dealership. My experience at Toyota Des Moines was great overall. Thank you. More

Scheduling Weeks out for oil change and tire rotation is unacceptable. Their ability to effectively support their customer base just doesn’t exist. Although I have no doubt they make ridiculous profits, it unacceptable. Their ability to effectively support their customer base just doesn’t exist. Although I have no doubt they make ridiculous profits, it comes at the expense of the customers. More

Very upfront with pricing. Nice watingroom. Service guy was very nice to work with. Just wish what I needed was covered under warranty Nice watingroom. Service guy was very nice to work with. Just wish what I needed was covered under warranty More

Toyota of Des Moines is good at what they do with - They give quick, professional & excellent service. give quick, professional & excellent service. More

I was at Toyota for a factory recall, it was taken care of quickly and did not need any other work done on my Tacoma. of quickly and did not need any other work done on my Tacoma. More

Service let me drive away with a nail in my tire while they ordered a replacement. I bought the tires at the dealership. Calling for an appointment to check a tire leak, Reception told me to bring it in. they ordered a replacement. I bought the tires at the dealership. Calling for an appointment to check a tire leak, Reception told me to bring it in. I did, and service wouldn’t look at it. Service said tire had to be ordered, they no longer do tire repairs, and it was safe to drive my car as is, even on the interstate. Also, on my 30k maintenance visit a few days later when then replaced the tire service said they checked my brakes but there was no brake check on my video. I asked for a measurement printout and they said they don’t have those anymore and not to worry, they had checked my brakes and they were fine. On a prior visit they had said brakes are getting close to needing service so I was concerned about monitoring the measurements closely. I would have appreciated knowing the measurements of my brakes. More

The entire group at Toyota was very helpful and courteous. I have moved to Urbandale looking for someone to take care of me Avalon. courteous. I have moved to Urbandale looking for someone to take care of me Avalon. More