Toyota of Des Moines - Service Center

They did a great job. Everything came out fine. The wife is happy! We will probably be back to use the service again Everything came out fine. The wife is happy! We will probably be back to use the service again More

Timely and helpful and honest we will go back again. Thank you for the service Thank you for the service More

The staff are consistently friendly and provide the right level of information for me to make decisions. level of information for me to make decisions. More

The person who programmed the key fob did great, but there was no explanation of the hard key that went with the fob. I did not notice there was no hard key until I left. I returned and the gentleman there was no explanation of the hard key that went with the fob. I did not notice there was no hard key until I left. I returned and the gentleman in the red shirt who “greets” guests in the service area was quite rude when I asked about the hard key. He rudely asked “Did you buy the car here?” I said yes. He then asked “Do you have your Owners Manual?” I retrieved it and he began searching through the pouch. It would have been more courteous to have indicated the hard key was with the Owners Manual when he car was purchased. Either the person programming the fob, service writer or “Greeter” outdoor have explained the situation to me. More

Very pleased with how everything went Service was timely, professional. I would return for service professional. I would return for service More

The Toyota of Des Moines employees are professional, knowledgeable, skilled, and courteous. They welcome and answer all of my questions and are happy to help. I have always been greeted by a welcoming a knowledgeable, skilled, and courteous. They welcome and answer all of my questions and are happy to help. I have always been greeted by a welcoming advisor and the work is completed in a timely manner. More

Staff were quick to help and gave thorough explanations, I appreciated the help and look forward to further business with the company. I appreciated the help and look forward to further business with the company. More

I was treated respectfully. They opened doors for me. It was quick. He explained the program to me for new vehicles. Nice waiting area. Best oil change experience I’ve had. They opened doors for me. It was quick. He explained the program to me for new vehicles. Nice waiting area. Best oil change experience I’ve had. More

Emily has been consistently customer friendly and provided needed information during each of my visits. provided needed information during each of my visits. More

Very nice clean dealership. Seem very capable and friendly. Time is a consideration and they use time wisely. Seem very capable and friendly. Time is a consideration and they use time wisely. More