Toyota of Des Moines

Excellent in all ways. 5 stars for Ron Kappelman who was attentive and extremely helpful (without being overbearing) while I searched for the perfect car. Thanks so much. attentive and extremely helpful (without being overbearing) while I searched for the perfect car. Thanks so much. More

After driving Ford trucks for many years, I have enjoyed the experience of making a change to Toyota Tundra. Terry, Becky, Bill, and the other Toyota employees I met were helpful, friendly, and professiona the experience of making a change to Toyota Tundra. Terry, Becky, Bill, and the other Toyota employees I met were helpful, friendly, and professional. I think this dealership really understands that customer service does matter and can make the difference to even a somewhat skeptical consumer. But rest assured I will continue to watch and listen as my Tundra ride unfolds. Thank you. More

This was my best experience in purchasing a vehicle. I felt all the employees I worked with were trustworthy and friendly. I didn't feel like I was taken advantage of and I got a better deal than I ever e felt all the employees I worked with were trustworthy and friendly. I didn't feel like I was taken advantage of and I got a better deal than I ever expected without any haggling. More

I am glad to say I brought a new car Toyota camry 2013 at Toyota des moines; Customer service is good; I would recommend my friend to buy a car there; Toyota des moines; Customer service is good; I would recommend my friend to buy a car there; More

Jim was excellent to work with. He worked with me on finding the right vehicle based on my needs. He also was very helpful in helping me craft the deal to make the purchase as affordable as possible. I finding the right vehicle based on my needs. He also was very helpful in helping me craft the deal to make the purchase as affordable as possible. I would highly recommend both Jim and Toyota of Des Moines. More

I had intend to look at several other brands, but went to Toyota first because it was furthest from my home. I didn't get any further. This dealer convinced me, this was the place. Toyota first because it was furthest from my home. I didn't get any further. This dealer convinced me, this was the place. More

Well first I purchased a Scion not a Toyota but that wasn't an option above. Scott was great to deal with, very friendly and strait forward! The gentlemen in finance was also great to deal with. I wasn't an option above. Scott was great to deal with, very friendly and strait forward! The gentlemen in finance was also great to deal with. I especially liked the gentleman that showed me how to work everything in my new car. He even synced up my phone with the Bluetooth in the car! Everyone has been great :) More

Great customer service, did not pressure me with anything and worked with us on the price. Also a very nice and friendly so the whole experience felt quite relaxed. and worked with us on the price. Also a very nice and friendly so the whole experience felt quite relaxed. More

Hum, hum, hum, a Prius for every-one... And Jeremy Pugh helped match us to the perfect one! We got a deal that shot fireworks overhead! I'm a tough buyer. I asked alot out of the deal AND I GOT IT! Jer helped match us to the perfect one! We got a deal that shot fireworks overhead! I'm a tough buyer. I asked alot out of the deal AND I GOT IT! Jeremy knows the Prius family! He listened to us talk about some changes going on in our lives and what we needed in a car. Then he showed us the different models of Prius and helped us weigh features. One thing didn't need debated for sure - fuel SAVINGS! I will be cruisin past those gas stations on my battery with a HUGE smile on my face. A BIG THANK-YOU to Jeremy Pugh for matching me with my wheels for my journey ahead. And if anyone out there needs a car and wants a dealer who listens and cares about helping you - Jeremy Pugh is the salesperson at Toyota of Des Moines that you should go see! More

Becky was very friendly and u could see that she like people and she made it easy and made u fill at ease and it was quick and when they show us how to us everything on our car it was easy to under stand people and she made it easy and made u fill at ease and it was quick and when they show us how to us everything on our car it was easy to under stand. God bless chuck & Sharon More