Toyota of Des Moines

Went to dealership for a scheduled oil change and purchased a car while there. Jim was very helpful and was also very knowledgeable of the vehicles that we were inquiring about. purchased a car while there. Jim was very helpful and was also very knowledgeable of the vehicles that we were inquiring about. More

From day one,three years ago when I first entered into a lease agreement with my customer rep,Scott Hampe,I have had the most wonderful relationship with all the staff at Toyota of Des Moines.I love their " lease agreement with my customer rep,Scott Hampe,I have had the most wonderful relationship with all the staff at Toyota of Des Moines.I love their "Greetings and Salutations" from the girls who greet you at the door,to the service techs, every employee I see as I walk through the building makes eye contact with me and smiles and says "Hello" Courteous,professional,competent and personable are just a few of the words I would use to describe the staff. I will be forever grateful for you all,Scott,and Carla especially,you made the transition so very smooth and uncomplicated from my Corolla to the Scion TC. I will share with all my friends and family my wonderful relationship with this dealership. P.S. You should have an excellent,beyond great "bubble" above because that is where I really would rate Toyota of Des Moines. More

Chris Donahue was excellent! He listened and was very informative without being pushy--he definitely made the experience so excellent for me! Thanks, Chris! --Leah informative without being pushy--he definitely made the experience so excellent for me! Thanks, Chris! --Leah More

Becky is great! We would definitely return to Toyota & have Becky help us again. She was well informed, not pushy & gave us several options. Very nice! & have Becky help us again. She was well informed, not pushy & gave us several options. Very nice! More

The experience at Toyota of Des Moines was first rate in every sense. Shane was courteous, knowledgable and helpful. The transition with the business and lending specialist was excellent. And, the proces every sense. Shane was courteous, knowledgable and helpful. The transition with the business and lending specialist was excellent. And, the process of picking up our new car was very positive, pleasant and informative. More

Rob Hutt was great to work with! He was very informative and worked with us on what we felt comfortable using for our budget. He was a no-pressure salesman which is what helped make our decision to buy fro and worked with us on what we felt comfortable using for our budget. He was a no-pressure salesman which is what helped make our decision to buy from him easier! The older gentleman who helped us learn about the different features in the car before we left was great to work with as well and was very informative without being overwhelming. We will definitely return as customers in the future! More

Steve gave us what we asked for with enthusiasm/speed at a fair price. Roger/Steve saw that car was fixed right. Both of these men did exactly what they said they would do. Would not hesitate to buy anot a fair price. Roger/Steve saw that car was fixed right. Both of these men did exactly what they said they would do. Would not hesitate to buy another car from Steve Henigan. Would I recommend Steve to family and friends, you bet. (Steve was recommended to us by another salesperson from a competing car dealership). Roger was easy to work with in getting some problems "ironed out" quickly. Very satisfied with the whole process. More

The Salesmanship was friendly and not pushy. Brandon knew the in and outs of the vehicles I wanted to see. The facilty is clean and while we were waiting for the final paper work to get finaliized al knew the in and outs of the vehicles I wanted to see. The facilty is clean and while we were waiting for the final paper work to get finaliized all the other associates made sure we been helped or had any questions. The General Manager came and thanked us for purchusing a Toyota from them. The price wasn't too bad but I thought could been lower. More

We came to the dealership to have our Venza serviced and while we were waiting on it looked at the new cars. We had been considering buying a new vehicle for about four months. We received no high pressur while we were waiting on it looked at the new cars. We had been considering buying a new vehicle for about four months. We received no high pressure sales pitch but were allowed to roam and look until we seen a vehicle we were interested in and then we were approached and we requested to talk with Ken Bright. We have purchased several Toyota's through him and have always found him to be very knowledgeable about the product, price, availability, etc. He is extremely friendly & having known our family for several years greets us by name. We were able to purchase the vehicle at a price we could afford and obtained a fair price for the vehicle we traded it for within a minimum of time. I thought we would have to wait to get the new car till another day because we wanted it rust proofed but they were able to have the car serviced and ready in a couple of hours while we ate and ran some errands. The paperwork involved was minimal and the financial official was also very friendly and helpful. He explained all the details about interest, insurance etc. that we needed to be aware of and let us make free and informed decisions regarding the sale. We were given a long detailed explanation with hands on experience of the features of the new car were buying and any and all questions were answered. We were invited to return or call at any time that we had further questions about it. All in all the dealership went above and beyond to make our buying experience as easy and satisfying as possible. The service is quick, friendly, courteous and knowledgeable. I would certainly recommend them to others. More