Toyota of Des Moines

Steve put up with about a 1,000 emails from me when we purchased our first Prius in 2011 and he never hesitated to get right back to me when I kept changing my mind. I was trying to convince my wife that purchased our first Prius in 2011 and he never hesitated to get right back to me when I kept changing my mind. I was trying to convince my wife that trading in a 4-wheel drive Suburban for a Prius was a good idea and I had to request multiple iterations of a Prius 3 package so she would buy into my idea that giving up a massive 4-wheel drive vehicle was smart despite Midwest winters. Long story short, because Steve was always on top of my requests, we purchased a 2011 Prius 3 and enjoyed it for two years until I got an email about specials on the 2013 models. A couple of weeks earlier, I had been admiring a car that looked like a Prius at our local convenience store parking lot when the owners, an older couple, asked me if I knew what it was. I asked if it was a Prius (they could see our Prius 3 nearby) and they said, "Yes", and that it was their third Prius but that this one was a V. The gentleman gave me a grand tour of the brand new vehicle and he and his wife said how much they loved it. I was immediately struck by the extra room (I'm 6-5) and additional cargo space (one drawback of the 3). After seeing the email about Toyota of Des Moines specials, we made an appointment with Steve to look at the Prius V and decided on the spot to make an upgrade. The paperwork was run very quickly so we could get an idea of our new payment and how we could trade in the 3 ASAP. The exceptional service, the speed at which it was delivered and the ease of the purchase made our second purchase from Steve and Toyota of Des Moines an excellent experience. I have told many friends about Steve since our first purchase and have done so again since our second. We will look him up once we decide to purchase again. More

The sales person was very helpful and friendly and courteous. The dealership personnel were also friendly and helpful. We will be willing to come to you for advice and purchases in the future. courteous. The dealership personnel were also friendly and helpful. We will be willing to come to you for advice and purchases in the future. More

Best salesman ever had! He is super nice and giving the best advice for customers! Both a good person and a successful business man Best! best advice for customers! Both a good person and a successful business man Best! More

I was in the facility four different days looking at and selecting my new car. On every visit, the atmosphere was very organized, friendly, clean and helpful. The only reason I considered Toyota was my fr selecting my new car. On every visit, the atmosphere was very organized, friendly, clean and helpful. The only reason I considered Toyota was my friend, Ron Short, service manager for Toyota of Des Moines. I felt an obligation to at least call Ron and check out their line of cars. He had Scott Hampe call me. I have been in insurance sales for over 50 years. Scott Hampa is a first class salesman. He listens and hears what I say. He did a first class job of satisfying my requests and concerns. I was considering two other brands of cars but the final decision was not difficult. Scott had earned the sale. Jeff Mohrman, Business Manager, was very organized, clear with his explainations and made the paper work a pleasant experience. More

Interesting buying a car online without a test drive! But was assured if not happy, then no deal. Only problem was the amount of the deposit. I told the dealer to debit $200, but $1000 was debited with But was assured if not happy, then no deal. Only problem was the amount of the deposit. I told the dealer to debit $200, but $1000 was debited with out telling me! Not good in this regard. More

This, by far, was the best car buying experience in my 31 years of life! I have purchased over 8 vehicles in the past and never received received the well-rounded customer service I received at Toyota of Des years of life! I have purchased over 8 vehicles in the past and never received received the well-rounded customer service I received at Toyota of Des Moines. I am still in shock with my experience. Shane Siegle was very knowledgeable and very helpful with finding the Toyota RAV 4 XLE White AWD of my choice. We communicated via e-mail prior, which worked out great. I did not feel rushed or made to feel like an idiot with my 10,000 questions. Shane is a very nice young man and a pleasure to work with. Sir Larry Middleton did a good job going over the paperwork in an efficient manner. And providing a decent trade-in amount on my 2008 Chevy Trailblazer. Mr. Bill Klomstad did an outstanding job of going over each area of my new vehicle with me. No one has ever, ever done that before when I purchased vehicles. Again, this was the best car buying experience in my life! Shane, Larry, and Bill did an overall fantastic job. It was a very smooth process. Wasn't rushed nor was I pressured into anything. Thank you, all, I really appreciated it. I would recommend Toyota of Des Moines to everyone! I hope Toyota of Des Moines remembers me at Christmas time and during any sweepstakes for free stuff or media spots on tv/radio/newspaper! :-) More

Our experience with Chris Donahue, this dealership and various individuals was excellent. We were treated professionally, with respect and friendliness. The entire staff from the receptionist, sales cons various individuals was excellent. We were treated professionally, with respect and friendliness. The entire staff from the receptionist, sales consultant, finance person to the checkout individual was outstanding. We have purchased vehicles and had our vehicles service by this dealership and always experienced outstanding treatment. I would definitely recommend the dealership and our sales consultant. More

Everyone was very helpful with my buying experience . I have purchased 5 vehicles from Toyota of Des Moines over the years that I've lived here. have purchased 5 vehicles from Toyota of Des Moines over the years that I've lived here. More

I chating with one of the dealer online ( Jim Weaver ) .I got a good deal I toll him I will be there next day to pick up .By the time i got there vehicle it ready for me just sign and go.Good job got a good deal I toll him I will be there next day to pick up .By the time i got there vehicle it ready for me just sign and go.Good job More

Went to dealership for a scheduled oil change and purchased a car while there. Jim was very helpful and was also very knowledgeable of the vehicles that we were inquiring about. purchased a car while there. Jim was very helpful and was also very knowledgeable of the vehicles that we were inquiring about. More