Toyota of Des Moines

I had a very positive experience at Toyota of Des Moines. Steve Martelli, my sales consultant was very thorough and was not high pressure in showing me the 2013 Toyota Highlander Limited. I received a fair Steve Martelli, my sales consultant was very thorough and was not high pressure in showing me the 2013 Toyota Highlander Limited. I received a fair price for my trade in vehicle and was able to quickly come to an agreed on price for my new Highlander. The service department was very thorough and patience in going over the many features of my new .Highlander Ltd. I am looking forward to dealing with this dealership in the coming months Robert Cox Clive, Iowa More

Jeremy Pugh is very interested in the need of the customer. The first thing he asked was how many miles we drive and then he found the perfect car for us. He is very informative about the car and a customer. The first thing he asked was how many miles we drive and then he found the perfect car for us. He is very informative about the car and answered all questions well although he explained everything so well we really had few questions. He gathered all of the information for the transaction and paperwork smoothly and very efficiently. He made my husband and I feel totally at ease and we appreciated his people skills and business skills. By the end of the transaction we felt like we had known him. forever. Roger was also very helpful in helping us understand the workings of the Prius. More

I enjoyed my experience with Toyota. I was treated very well and all of the employees took their time and answered all of my questions and explained in detail do that I had a good understanding of everythi well and all of the employees took their time and answered all of my questions and explained in detail do that I had a good understanding of everything. More

Really superior service and attentiveness by the Shane, Ryan, and Bob, who handled all facets of my experience. I worked to find the exact vehicle with Shane, who was able to locate what I was looking f Ryan, and Bob, who handled all facets of my experience. I worked to find the exact vehicle with Shane, who was able to locate what I was looking for within 24 hours. When my bank and the dealership could not complete the deal due to differences in how Florida titles and transfers titles to vehicles, I worked the financing through Ryan on a Tuesday evening and the financing was approved the next morning. Bob was great at introducing me to the vehicle features -- a real pro. Thanks a million! More

Liked complimentary inspection. It helped find a cracked drive belt that prevents a more costly situation. Service team is fast enough for busy people to service their vehicles. drive belt that prevents a more costly situation. Service team is fast enough for busy people to service their vehicles. More

After having a terrible experience here last week, Toyota customer service reached out to me right away. They took my concerns very seriously and when I went back in, I got one of the best customer service t customer service reached out to me right away. They took my concerns very seriously and when I went back in, I got one of the best customer service treatments I have ever received. Rich was very polite and understanding toward the situation with my car and regarding finances. He was very courteous and explained everything to me and made sure I knew and understood what was going on with my car. As an added bonus they even washed it for me! I will definitely be going back to Toyota for service. More

I was very pleased with my experience at Toyota of Des Moines. I received more for my trade than Dewey Ford and Macke Chevrolet offered me 5 months earlier. Dewy Ford and Macke Chevrolet tried to short Moines. I received more for my trade than Dewey Ford and Macke Chevrolet offered me 5 months earlier. Dewy Ford and Macke Chevrolet tried to short me on my trade between $4000-$5000 which I felt was an insult to me as a customer. I felt that Toyota of Des Moines and my salesman, Steve Henigan, treated me very fair on my trade and on my purchase. Steve Henigan is an outstanding Salesman that has Sterling Character, Integrity, and Honesty. I considered it a high honour, and a privilege to have had Steve Henigan as my salesman. We have had different people from our church purchase new and used vehicles from Toyota of Des Moines and we will continue to send them repeat business. Toyota of Des Moines is interested in customer satisfaction and building a long term relationship rather than a one time sale. Toyota of Des Moines, "Quality Service goes into our cars, trucks, and customers before our name goes on." Thank you for the wonderful experience. Pastor Ralph Cole More

I've owned a Toyota for over 10 years and when it was time to add to our vehicles, we were definitely getting a Toyota. After some research we knew we wanted a Tacoma. We looked around other dealers, but time to add to our vehicles, we were definitely getting a Toyota. After some research we knew we wanted a Tacoma. We looked around other dealers, but Toyota of Des Moines was so awesome. They had great selection and everyone we dealt with was great. Our experience was a good one. We would definitely recommend this dealer to anyone looking for a good experience and a great vehicle! More

Once again our experience at Toyota of Des Moines was excellent! Scott Hempe is a pro and we couldn't imagine buying a car from anyone else. Thank you and please give us a call when Toyota comes out with excellent! Scott Hempe is a pro and we couldn't imagine buying a car from anyone else. Thank you and please give us a call when Toyota comes out with a diesel Tundra. More