Toyota of Des Moines

This is the third review I've given to you in the past 15 minutes. I'm tired of doing this, sorry to say. I do want to give Becky and the DSM dealership staff very high marks for their friendly, know past 15 minutes. I'm tired of doing this, sorry to say. I do want to give Becky and the DSM dealership staff very high marks for their friendly, knowledgeable service. The staff is very much a consideration ... perhaps the final one ... in our choice of a Toyota Camry. More

Wonderful buying experience! Hassle-free and Painless in every regard. Everyone was extremely friendly, helpful, knowledgeable and upfront. Totally new buying experience for me, stress-free. Have never e every regard. Everyone was extremely friendly, helpful, knowledgeable and upfront. Totally new buying experience for me, stress-free. Have never encountered such a great group of people who seemed to loved what they were doing and happy to help me. From start to finish was quick (hate spending hours in buying a car) and everyone dealing with me stayed late on a Saturday night.....smiles never left their faces nor was their any hurry, on their part, to take short cuts in getting me out the door. Our salesman, Derek was the best! Sensed total integrity, a fine man who we will buy more cars from in the future! Toyota of Des Moines has lifted the bar in the Auto Dealership world! More

I trust Mike and his team to always treat me fairly by recommending services needed to keep my car reliable yet they not over-sell. The repair is always done right the first time. Everyone is friendly an recommending services needed to keep my car reliable yet they not over-sell. The repair is always done right the first time. Everyone is friendly and courteous from the shuttle drivers to the office staff and folks who bring your car to you. During customer service training at my company, we were asked what companies we think have the best customer service. My answer was Apple & Toyota. The reasons I gave were: the quality of products, the fact that these companies stand behind their products and the employees are knowledgeable and have integrity. Mike has these qualities and he also takes the time to share his knowledge by explaining why a repair is necessary. More

The sales staff, in particular Steve Henigan and Maggie Rooney, were wonderful to work with. They listned to my concerns and did not pressure me in any way. I got the vehicle I wanted at a price I was ha Rooney, were wonderful to work with. They listned to my concerns and did not pressure me in any way. I got the vehicle I wanted at a price I was happy with. More

We enjoyed the time with Derek, he met us at the door with a friendly greeting. Derek was a good listener and wanted to know what our needs were for a car, because of Bert's back pain. He explained the with a friendly greeting. Derek was a good listener and wanted to know what our needs were for a car, because of Bert's back pain. He explained the Toyotas features, and said we could take a test drive. Derek said that he would like to find the perfect car for us, with the features both of us were interested in. The business deal went well. There was frustration from us when the boss or J P Morgan? was upsetting, because he seemed to be bullying or pressuring us to buy on the spot. More

I am very pleased with the two vehicles that we have bought and are leasing, associated through dealing with Steve Henigan. He was taking every possible opportunity there was to offer for me and my wife bought and are leasing, associated through dealing with Steve Henigan. He was taking every possible opportunity there was to offer for me and my wife to be able to get into our new truck and car. More

Rob came out into the cold to greet us the first day we stopped by. He was very helpful in answering any questions we had about the camry and the financing. Rob kept in contact with us and answered every q stopped by. He was very helpful in answering any questions we had about the camry and the financing. Rob kept in contact with us and answered every question we asked. When we came in to take a test drive he was very busy but we never felt rushed to make a decision, Rob discussed several different styles of the camry with us and was even patient while I made up my mind on the color :D. The day we came back in to pick up our new camry was great. It was Christmas Eve day and we were treated so wonderfully from the paperwork to learning more about our new camry to ordering the side moldings and weathertek floor mats. Rob even came in on his day of(and Christmas Eve)to make sure the whole process went smooth and that we were happy. More

I purchased a new vehicle from Sadiq Quraeshi. He made the process as smooth as possible from beginning to end. There were a few things I needed to coordinate with my trade in and getting the college grad the process as smooth as possible from beginning to end. There were a few things I needed to coordinate with my trade in and getting the college grad discount, Sadiq was always readily available and responded to any questions I had immediately. I am very happy with my new car and look forward to driving it for many years and miles to come. More

I liked that Jim was not pushy the first time we talked over the phone. I actually came to DSM Toyota after working with a different Toyota dealership. I was very happy with the selection of Camrys on the over the phone. I actually came to DSM Toyota after working with a different Toyota dealership. I was very happy with the selection of Camrys on the lot. I was able to actually look at several different colors in person and not just on the computer screen. I was also very pleased with the time taken to show and explain how to work features on the car when I picked it up. More

I have been a Toyota customer for over 20 years. Occasionally I think about purchasing/leasing a different brand but it would be such as hassle. The service at Toyota of Des Moines is incredible. Fr Occasionally I think about purchasing/leasing a different brand but it would be such as hassle. The service at Toyota of Des Moines is incredible. From new sales/new lease to ongoing service of my vehicles, I have experienced nothing but best class experience from everyone at Toyota of DSM. I recently went through a divorce and was insecure and a bit worried about coordinating a new vehicle purchase/lease on my own. All of the people at Toyota made me feel so important and special. And they coordinated everything for me. All I had to do was show up with the old vehicle and step into the new one. I will continue to be a Toyota customer for many years to come. More