Toyota of Des Moines

Amazing customer service! When I came in the middle of my work day just to look at vehicles, I was not only greeted with a smile but with team work and enthusiasm for what I wa When I came in the middle of my work day just to look at vehicles, I was not only greeted with a smile but with team work and enthusiasm for what I wanted, not what they wanted to get off the lot! Steve M. helped me in the afternoon and when I came back later in the evening to test drive the vehicle, he was with other customers so Faraz stepped in and took me on the test drive. I did ask him about stepping in on Steve M. as my original sales person and Faraz said "we work together around here, we help each other out all the time". That is a statement I wish more companies would follow. Within about a 35 hour turn around, I test drove, made Steve M. and the finance department work really hard to satisfy my desires and needs and signed papers to get my new to me used van! I love it! I was however disappointed that one of the key fobs doesn't work on one door. I was told you couldn't replace or fix it because of the difference between my loan payoff that you took care of for me which was amazing in itself. :-(. Guess I will learn to live with that issue. Thanks so much for a remarkable experience! Kim Marsh More

Great experience, easy to deal with & love our new van! Steve Henigan made it an easy choice to buy our new Sienna from Toyota of Des Moines. He made us an offer that was far better than other dealers in I Steve Henigan made it an easy choice to buy our new Sienna from Toyota of Des Moines. He made us an offer that was far better than other dealers in Iowa, and we love our new vehicle! They also took the time to explain all possible options, and got our phones connected to Bluetooth with a tutorial on all other features of our new van. Highly recommend! More

Friendly service. Easy purchase experience with friendly staff. Thanks! Fair prices. Got good value for my trade in. Not pushy. Children are welcome. Happy to tes Easy purchase experience with friendly staff. Thanks! Fair prices. Got good value for my trade in. Not pushy. Children are welcome. Happy to test drive. More

Not just a salesman Sadiq was very professional and made my buying experience easy and stress free. Sadiq didn't push me into anything I didn't need. He found the perfect Sadiq was very professional and made my buying experience easy and stress free. Sadiq didn't push me into anything I didn't need. He found the perfect vehicle for me and my family. My favorite thing about Sadiq was his stories he shared about his family and his great sense of humor. He was a real person who truly earned my business and I look forward to working with him in the future, that is if he's still a salesman and not the CEO. Thank you for everything Sadiq! More

Excellent Our experience was very good. We had the best salesman, Faraz, to guide us through our car selection. Overall we are very happy with our purchase wit Our experience was very good. We had the best salesman, Faraz, to guide us through our car selection. Overall we are very happy with our purchase with Toyota! More

Great experience Our experience was very good. We had friendly, knowledgeable service from the salesman, the business office, the service department, and the shuttle s Our experience was very good. We had friendly, knowledgeable service from the salesman, the business office, the service department, and the shuttle service. Thank you! More

Great They made the car buying experience pleasurable. I am drawn back whenever I need a vehicle not only by the cars great gas mileage, safety, and relia They made the car buying experience pleasurable. I am drawn back whenever I need a vehicle not only by the cars great gas mileage, safety, and reliability ratings but the friendly, professional "no pressure" staff. More

Pleasantly surprisingly great experience! Purchased my new 2014 Prius c from Jim W. and had a great buying experience. Everything went smoothly. I will definitely recommend to friends and fa Purchased my new 2014 Prius c from Jim W. and had a great buying experience. Everything went smoothly. I will definitely recommend to friends and family! More

Great sales team Excellent work by all parties involved. Quick approval and shipment of my new car. I can't wait to drive my new Toyota! Excellent work by all parties involved. Quick approval and shipment of my new car. I can't wait to drive my new Toyota! More

Great experience and good price on Toyota Seinna 2014 L I did some homework on purchasing, negotiating and made myself aware of all the pricing that are offered by different dealers around my location. I th I did some homework on purchasing, negotiating and made myself aware of all the pricing that are offered by different dealers around my location. I think, I was treated well, negotiated good price and people were friendly. More