Toyota of Des Moines

We enjoyed the time with Derek, he met us at the door with a friendly greeting. Derek was a good listener and wanted to know what our needs were for a car, because of Bert's back pain. He explained the with a friendly greeting. Derek was a good listener and wanted to know what our needs were for a car, because of Bert's back pain. He explained the Toyotas features, and said we could take a test drive. Derek said that he would like to find the perfect car for us, with the features both of us were interested in. The business deal went well. There was frustration from us when the boss or J P Morgan? was upsetting, because he seemed to be bullying or pressuring us to buy on the spot. More

I am very pleased with the two vehicles that we have bought and are leasing, associated through dealing with Steve Henigan. He was taking every possible opportunity there was to offer for me and my wife bought and are leasing, associated through dealing with Steve Henigan. He was taking every possible opportunity there was to offer for me and my wife to be able to get into our new truck and car. More

Rob came out into the cold to greet us the first day we stopped by. He was very helpful in answering any questions we had about the camry and the financing. Rob kept in contact with us and answered every q stopped by. He was very helpful in answering any questions we had about the camry and the financing. Rob kept in contact with us and answered every question we asked. When we came in to take a test drive he was very busy but we never felt rushed to make a decision, Rob discussed several different styles of the camry with us and was even patient while I made up my mind on the color :D. The day we came back in to pick up our new camry was great. It was Christmas Eve day and we were treated so wonderfully from the paperwork to learning more about our new camry to ordering the side moldings and weathertek floor mats. Rob even came in on his day of(and Christmas Eve)to make sure the whole process went smooth and that we were happy. More

I purchased a new vehicle from Sadiq Quraeshi. He made the process as smooth as possible from beginning to end. There were a few things I needed to coordinate with my trade in and getting the college grad the process as smooth as possible from beginning to end. There were a few things I needed to coordinate with my trade in and getting the college grad discount, Sadiq was always readily available and responded to any questions I had immediately. I am very happy with my new car and look forward to driving it for many years and miles to come. More

I liked that Jim was not pushy the first time we talked over the phone. I actually came to DSM Toyota after working with a different Toyota dealership. I was very happy with the selection of Camrys on the over the phone. I actually came to DSM Toyota after working with a different Toyota dealership. I was very happy with the selection of Camrys on the lot. I was able to actually look at several different colors in person and not just on the computer screen. I was also very pleased with the time taken to show and explain how to work features on the car when I picked it up. More

I have been a Toyota customer for over 20 years. Occasionally I think about purchasing/leasing a different brand but it would be such as hassle. The service at Toyota of Des Moines is incredible. Fr Occasionally I think about purchasing/leasing a different brand but it would be such as hassle. The service at Toyota of Des Moines is incredible. From new sales/new lease to ongoing service of my vehicles, I have experienced nothing but best class experience from everyone at Toyota of DSM. I recently went through a divorce and was insecure and a bit worried about coordinating a new vehicle purchase/lease on my own. All of the people at Toyota made me feel so important and special. And they coordinated everything for me. All I had to do was show up with the old vehicle and step into the new one. I will continue to be a Toyota customer for many years to come. More

I went to the dealership to get an oil change and look at the new 2014 Highlander (I had received an e-mail from Chris that one was in). After checking in my vehicle for the oil change, I went out to look up the new 2014 Highlander (I had received an e-mail from Chris that one was in). After checking in my vehicle for the oil change, I went out to look up Chris and see if the Highlander was still there. Chris came right out and let me look at it. I loved the redesign, and took it for a test drive. During the test drive and the process of valuing my vehicle and working out a trade value, Chris was very accommodating. When the purchase process was completed, there was a man named Joe back in the vehicle delivery area who went through the entire process of operating the vehicle and the Entune system. I elected to get a protection package for the interior and exterior, and a woman named Brie (sp?) set up my appointment that day within the time frame I had requested. I was treated as a valued customer. More

Shane was excellent! He really helped me find the perfect car . I really appreciated his honest, straight forward approach. I intend to do business with him again, and refer othets. Thanks so much! car . I really appreciated his honest, straight forward approach. I intend to do business with him again, and refer othets. Thanks so much! More

Very friendly and helpful staff. They were very open regarding the cars that we had an interest in, and did not attempt to upsell. They just told of some advantages a vehicle might be for us and left th regarding the cars that we had an interest in, and did not attempt to upsell. They just told of some advantages a vehicle might be for us and left the rest to us. A great experience. More

I had a very good experience in trading vehicles with Becky. Everything concerning the features was explained. When I could not figure out how a couple features worked and went back, these were explained Becky. Everything concerning the features was explained. When I could not figure out how a couple features worked and went back, these were explained. More