
Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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I had a pretty good idea as to what I was looking for. I had emailed into the dealership looking for a quote. Scott was able to get me quotes on exactly what Inwas looking for. I wanted to arm myself with had emailed into the dealership looking for a quote. Scott was able to get me quotes on exactly what Inwas looking for. I wanted to arm myself with the information to choose between leasing and buying. Once I told him I wanted to test drive we setup a time, he handed me the keys and away we went. No hassle, no "I must drive you around first". Just straight to the point. As has always been my experience, the paper work takes the longest. Scott anod the rest of the staff was sure to make sure there wasn't anything more I needed during the process. The service team was amazing! They provided me with a 20 or so minute review of the vehicle going through all the features, setting up my phone and other quirks that I may find. Told me about the warranty, how to schedule service, and provided me with all the service manuals. Great place to buy a car! I would and will recommend them to anyone looking for a new vehicle! Thanks! More
We were immediately greeted by personnel when entering and several employees asked if we were being taken care of during our visit. Staff was friendly and willing to work with our situation to meet our ne and several employees asked if we were being taken care of during our visit. Staff was friendly and willing to work with our situation to meet our needs. Financing and car orientation went well and was very thorough. We have been interested in the Toyota/Prius products before and we felt your dealership would be a good choice. More
My experience with Toyota of Des Moines was great. I did not like the added services at the end that made the original price go higher (rust proofing). It was presented as something I needed to do. Not unti not like the added services at the end that made the original price go higher (rust proofing). It was presented as something I needed to do. Not until I had time to process later I realize it was an add on. More
Dan Carron was prepared for our buying trip. He called and asked us questions before the visit when we advised him we were ready to look at 2 or 3 year old used cars. He had looked ahead and had four car and asked us questions before the visit when we advised him we were ready to look at 2 or 3 year old used cars. He had looked ahead and had four cars ready for us to try. He gave us a range of prices and extras on the cars. Paperwork was efficiently acomplished. They even exchanged the license plates. The staff showed us how to opporate the car: radio, clock, heat and air conditioning, etc. We were quickly greated each visit. More
What can I say Dan did a awesome job of getting us the deal we wanted. ALL OF THIS WAS DONE OVER THE PHONE! My wife and I traveled over two hours to get this Lexus and both of us can not believe the level deal we wanted. ALL OF THIS WAS DONE OVER THE PHONE! My wife and I traveled over two hours to get this Lexus and both of us can not believe the level of service that Dan gave. It was nice to deal with someone that knew one what he was doing. Two, willing to go the extra mile for the customer! I will be back to Toyota of Des Moines and I hope I have the pleasure of dealing with DAN CORRON. Dan - I can't tell you what a great job you did with this purchase for my wife and I. More
After parking our car and entering the lot, Becky greeted us immediately with a warm smile and cheerful attitude. She quickly found out what our family was looking for and directed us to the proper aisles. us immediately with a warm smile and cheerful attitude. She quickly found out what our family was looking for and directed us to the proper aisles. She took our current car to be appraised and brought it back within 10 minutes while we were looking at cars in the lot. By the time she returned, we had decided on the Corolla. We were just deciding between the models. Becky opened any vehicle we asked her to so we could look inside. We decided on a beautiful red 2012 Corolla Sport. She then took us inside and started the buying process. We decided to go with a lease and she explained the entire leasing process. She was very patient and answered all the questions we had. Then we went to the finance department and finished all the paperwork and proceeded to the pickup area where our new vehicle was completely explained to us. We left the dealership with our new car within 2 hours of walking onto the lot. All in all, it was a great buying experience. Thank you! More
The dealership was very friendly. They worked to find the vehicle I wanted and followed up as promised. They were very thorough in explaining the features of the car. vehicle I wanted and followed up as promised. They were very thorough in explaining the features of the car. More
At no point did my wife and I feel pressured to buy a car. We knew what we wanted in a car when we arrived so the selection process of a specific vehicle was very easy. We were not encouraged to buy more car. We knew what we wanted in a car when we arrived so the selection process of a specific vehicle was very easy. We were not encouraged to buy more car than we need. From start to finish the people at Toyota DSM were top notch and we fully stand behind the business. We live an hour away and it's worth the drive for the experience of a good sales environment. More
John was very helpful and knowledable about the Highlander. The time it took to complete test drive, the transaction and pick-up was very reasonable. Also, add-ons were promptly ordered and receive Highlander. The time it took to complete test drive, the transaction and pick-up was very reasonable. Also, add-ons were promptly ordered and received, but considering small effort required to put them on the vehicle, a bit disappointed I had to wait to schedule. More