Toyota of Des Moines

I had a very good customer service at Toyota of Des Moines. Aaron was very helpful on explaining everything I needed to know. The price negotiation part was smooth and we were able to come in to agreem Moines. Aaron was very helpful on explaining everything I needed to know. The price negotiation part was smooth and we were able to come in to agreement in reasonable time. Ryan was helpful on getting me the credit approval and all the paper work was ready when I came to pick my car, which was nice as I was excited to go enjoy my new ride. I had a good service at the service department as well. More

From Consumer Reports reviews, we had selected the type of car (RAV4) that we were seeking. Scott Hampe was excellent in demonstrating the choices available, giving us a trial drive, and then arranging cho of car (RAV4) that we were seeking. Scott Hampe was excellent in demonstrating the choices available, giving us a trial drive, and then arranging chosen options and purchase. The pickup process was the most thorough I have had in demonstrating completely the use of the car and leaving no button unexplained. More

Dan helped make buying my new Prius a pleasurable and stress-free experience! He was very personable and knowledgable. I will definitely recommend Toyoa to anyone looking to purchase a vehicle. Thanks fo stress-free experience! He was very personable and knowledgable. I will definitely recommend Toyoa to anyone looking to purchase a vehicle. Thanks for everything! More

Dan worked so hard to know what all of our needs were before he even started looking at cars. Dan got us the best price in town and in the most comfortable vehicle ever! I would gladly work with Dan an before he even started looking at cars. Dan got us the best price in town and in the most comfortable vehicle ever! I would gladly work with Dan and his team again. More

Every one at the dealership was friendly and helpfull. I have never had a better experience purchasing a car. Rob Hutt did an excelent job of showing us the car and explaining all the features. We wanted have never had a better experience purchasing a car. Rob Hutt did an excelent job of showing us the car and explaining all the features. We wanted to come in at a early hour and he accomidated and was on time. Good salesman. More

Great experience in general. Everyone from the "front desk greeter" to the finance to the auto tech person (Joe) who showed me how to operate my new car, was fantastic! Dan was a pleasure to work "front desk greeter" to the finance to the auto tech person (Joe) who showed me how to operate my new car, was fantastic! Dan was a pleasure to work with and was very flexible and accomadating when I just "showed up" to ask questions. More

All 3 (Bob, Larry, J.D.)answered my questions, so they get "excellent". However, I do not give myself an "excellent" because I was not prepared for extra "after purchase" decisions: Crystal Fusion, Ext get "excellent". However, I do not give myself an "excellent" because I was not prepared for extra "after purchase" decisions: Crystal Fusion, Extra Care Vehicle Service, Complete Titanium Plus. This was the first time that I had purchased a car without consultations with a loved one (my father or my husband). I would have preferred to have looked over and given thoughtful consideration to those "after purchase" possibilites at least 24 hours ahead of time. With 24 hours to consider, I may have made the same decisions, but not necessarily. I would have had a greater feeling of satisfaction if I had been given more time to consider. More

I was very clear that in the past the dealers i had been to had kept me needlessly waiting and i had even gotten up and left because of it. I had told Scott that i was not going to wait around needlessly an to had kept me needlessly waiting and i had even gotten up and left because of it. I had told Scott that i was not going to wait around needlessly any more,he was extremely prompt and there was no waiting. That is why i gave Toyota of DesMoines the rating i gave them. Even the financing was quick, no waiting it was great, why cant other dealerships follow this model? Great job guys! More

I spent a lot of time researching all of the 2012 new vehicles. When I contacted Toyota of DSM via the internet Steve contacted me right away. He respected my request for email only contact, which I appr vehicles. When I contacted Toyota of DSM via the internet Steve contacted me right away. He respected my request for email only contact, which I appreciated. He helped me out with all of my questions and anticipated others. Steve gave me excellent attention! When we met in person to look at a car he was very knowledgeable. I couldn't stump him! He exceeded my expectations and helped me to feel very secure in my decision. I like to know how things work and have all of the facts that I can to support the information. Steve was able to answer every question. He give me more insight by showing me even more to add to my fact list. I am very pleased with his services and know that I can contact him at any time with future questions and concerns and he will show me the same attention after the sale. Thank you! More

Dan was a good listener and willing to take as much time as necessary to test drive and understand the vehicles. He was extremely knowledgeable about each car. Having met with another dealership the night as necessary to test drive and understand the vehicles. He was extremely knowledgeable about each car. Having met with another dealership the night before, I had a benchmark for Dan. He far exceeded the benchmark. All of the folks I dealt with were personable and knowledgeable. Thank you for an excellent buying experience. More