Toyota of Des Moines

Very attentive employees All employees checked on me to be sure I was being helped in a timely manner. They made sure that I received my car and the estimate I requested. Al All employees checked on me to be sure I was being helped in a timely manner. They made sure that I received my car and the estimate I requested. Although I will not get the work done on my car as it is too expensive, he did provide me with options. More

Good people to work with. They worked with us. A win win. We tried this dealership a few years ago and it didn’t work out. But we decided to try Toyota of Des Moines again and They worked with us. A win win. We tried this dealership a few years ago and it didn’t work out. But we decided to try Toyota of Des Moines again and they had what we were looking for. More

Timely, efficient service As usual, the service representative, Ian Davis, was consistently reliable and provided excellent service as did the service staff, and the service wa As usual, the service representative, Ian Davis, was consistently reliable and provided excellent service as did the service staff, and the service was provided in a timely manner. More

courteous, prompt, efficient I arrived at the dealership just before my scheduled time and was welcomed first by the greeter and then by Justin, who handled the paperwork efficien I arrived at the dealership just before my scheduled time and was welcomed first by the greeter and then by Justin, who handled the paperwork efficiently, knew exactly what I needed done, and asked if I would wait or needed a lift. He said the work would take about two hours, so I decided to wait. I enjoyed a complimentary tea and some reading in the waiting lounge. In an hour and twenty minutes Justin came to say the work was done. I also got a complimentary car wash. Very satisfactory experience altogether. More

Went for 1st time oil change on used 2010 FJ Crusier 1st Time going to a Toyota dealer, went to have Oil Changed & Tires Rotated. Very Friendly Workers who got me thru the process...Also found 3 recalls 1st Time going to a Toyota dealer, went to have Oil Changed & Tires Rotated. Very Friendly Workers who got me thru the process...Also found 3 recalls I knew nothing about, made appointment to have those taken care of...Price for Oil Change about same as Jiffy Lube or Midas! More

2019 Toyota Highlander Great experience at Toyota of Des Moines. I liked how the salesman walked us through all of the features in the show room and again once we were in th Great experience at Toyota of Des Moines. I liked how the salesman walked us through all of the features in the show room and again once we were in the car vs. doing so while we were doing the actual test drive - it was much easier to process all of the information this way instead of trying to take it all in while behind the wheel. They also gave us a great deal on our trade-in and we were impressed with the safety features, well thought out design, and warranties. More

Best Dealership in Des Moines area All service on my 03 and 06 Corollas has been done here. Prompt, courteous service technicians and sales people. The waiting and lounge area is comf All service on my 03 and 06 Corollas has been done here. Prompt, courteous service technicians and sales people. The waiting and lounge area is comfortable and the coffee is superb. More

Very professional, knowledgeable, helpful, and friendly Every aspect of the dealership is done well. As someone who dreaded car dealerships for years as in the same category as having a root canal, Toyota o Every aspect of the dealership is done well. As someone who dreaded car dealerships for years as in the same category as having a root canal, Toyota of Des Moines changed that perception for me. My wife and I have leased three Corollas from them with very smooth processes. Between the quality of the product and the experience with the sales person, Toyota Financial Represntative, the Delivery Team who explained the car’s features, and the service department this is an easy recommendation. More

Very pleasant experience Everyone was very helpful. Glad I purchased my new vehicle at Toyota of Des Moines. I intend to return. Every step was quick without being rushed, Everyone was very helpful. Glad I purchased my new vehicle at Toyota of Des Moines. I intend to return. Every step was quick without being rushed, but also thorough. More

salesman was very patient with all my questions Felt very comfortable the minute walked in. Bill was very patient and helpful answering the multitude of questions we had. Marcy was very helpful wh Felt very comfortable the minute walked in. Bill was very patient and helpful answering the multitude of questions we had. Marcy was very helpful when working on financing of the car. More