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Toyota of Des Moines

Grimes, IA

4.7
6,723 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,723 reviews

April 12, 2014

Steve Martelli Steve was excellent, showing me the two vehicles I was interested in. It helped me decide the one I wanted. Thanks again Steve. Brooke Weis More

by Brooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2014 -

Toyota of Des Moines responded

Brooke, thank you for taking a moment to leave us a review. We are happy to hear that Steve provided you with a great buying experience and was able to help you decided on a vehicle. Enjoy your new car! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

April 09, 2014

ABOVE AND BEYOND EXPECTATIONS When I first spoke to the sales representative, Jim Weaver, the dealership did not have the specific vehicle I was looking for. It wasn't 30 minutes l More

by gesev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2014 -

Toyota of Des Moines responded

Gesev, thank you for taking the time to give us your feedback. We are so happy to hear that your sales experience went above and beyond 18 previous buying experiences. Thank you for making such a long trip to come see us. Jim will appreciate you positive feedback. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

Apr 14, 2014 -

Toyota of Des Moines responded

Gesev, thank you for taking the time to give us your feedback. We are so happy to hear that your sales experience went above and beyond 18 previous buying experiences. Thank you for making such a long trip to come see us. Jim will appreciate you positive feedback. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

April 08, 2014

Brand: Toyota When I talk with others about purchasing a vehicle, I always recommend Toyotas. They have best quality and are longest lasting. Toyota of Des Moines m More

by dustindemarest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Colosimo
Apr 14, 2014 -

Toyota of Des Moines responded

Dustindemarest, thank you for taking a moment to give us your feedback. Thank you for making the drive to come see us. We are happy to hear that you feel welcome and comfortable when purchasing a vehicle with us. Enjoy your new car! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

April 08, 2014

Happy long time Toyota customer I would like to take a few minutes to thank Toyota of Des Moines for another great experience when buying a new Toyota Avalon. This is my 6th purchas More

by smithmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Apr 14, 2014 -

Toyota of Des Moines responded

Smithmt, thank you for taking the time to leave us a review. We can't express enough how much we appreciate your repeat business. Scott will appreciate your positive remarks. Enjoy your new Avalon! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

April 03, 2014

Experience Frank Soda my new car Sales Expert was by far the best car salesman I have ever dealt with. His product knowledge, His professionalism and his attitud More

by slavia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2014 -

Toyota of Des Moines responded

Slavia, thank you for taking a moment to give us your feedback. Frank will be pleased to hear your positive feedback. Thank you in advance for your recommendation. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

April 02, 2014

good salesman Our salesman was friendly and easy to talk with. He accepted my challenges to a point with a relaxed and non defensive manner. I felt that he listen More

by rebebccajstrom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Gardner
Apr 14, 2014 -

Toyota of Des Moines responded

Rebebccajstrom, thank you for taking a minute to leave us this review. We are happy to hear that you had such a great experience working with Randy. He will appreciate your positive feedback. We work hard to answer all of our customers questions and concerns during the buying process. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

April 01, 2014

My experience at Toyota of Des Moines was good. The salesman was very helpful, although I did at times feel a bit of pressure to make a decision. In the end, I was very happy with my choice! More

by cwhipp2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2014 -

Toyota of Des Moines responded

Cwhipp2010, thank you for taking the time to leave us this review. We are glad you had a good sales experience working with Derek. Enjoy your new vehicle! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 31, 2014

My whole experience with Toyota of Des Moines was great. Steve Johnson worked with us and our whole experience was was pleasant from the first time I called Steve till we took delivery of our new Highlander More

by a09742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Apr 01, 2014 -

Toyota of Des Moines responded

A09742, thank you for taking the time to give us your feedback. Thank you for your continued business! We are so happy that you have continued to have such great experiences while working with us and Steve in particular. Enjoy your new Highlander! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 28, 2014

Used Car Purchase We purchased a nice, clean 2008 Honda Accord and are very pleased with the car. Bobby as always listened to what our needs were and helped us find th More

by pattyburrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Staley
Apr 01, 2014 -

Toyota of Des Moines responded

Pattyburrell, thank you for taking a moment to leave us this review. We are happy to hear that you have continued to be pleased with the service you receive when working with Bob. Thank you for your continued business! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 25, 2014

I recently had a bad service experience with Toyota of Des Moines, after discovering a broken part on a recently purchased RAV4. I posted a review, something I had never done before. Within an hour, I was More

by JimCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips, Ron Short, Larry Murphy, Joe Myers
Mar 26, 2014 -

Toyota of Des Moines responded

JimCM, thank you for taking a minute to leave us this review and for making us aware of the previous situation by reaching out to us online as well. We are glad that you had the issue resolved and had such a great experience working with everyone in our service department. Everyone will greatly appreciate hearing your positive feedback. Enjoy your RAV4! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

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