Toyota of Des Moines

Ian Davis is fantastic Ian Davis is the service advisor I've used for over 10 years. Always friendly and provides great recommendations of what is needed. I tell everyone I Ian Davis is the service advisor I've used for over 10 years. Always friendly and provides great recommendations of what is needed. I tell everyone I know with a Toyota to work with him. More

In and out reasonably FAST I waited for LOF and tire rotation, watched TV, talked with dealership personnel who were very gregarious and informative. During wait I was totally I waited for LOF and tire rotation, watched TV, talked with dealership personnel who were very gregarious and informative. During wait I was totally informed of everything that was being done with my car via a video link which was easy to install on my smart phone, even saw final billing in which suggestions were made and my input was followed. When done, the cashier, Summer, was very helpful in the paying and check out process. A great dealership. Try it. More

Renewing a lease Great experience. Got what I wanted for the price I wanted. The new car is perfect so far - except I think it is trying to drive for me! Great experience. Got what I wanted for the price I wanted. The new car is perfect so far - except I think it is trying to drive for me! More

Steve Henigan Awesome car with a great sales rep! No pressure, lots of information with weekly updates. We had to order our car and wait 3 months for it. steve stay Awesome car with a great sales rep! No pressure, lots of information with weekly updates. We had to order our car and wait 3 months for it. steve staying in contact with us every week until the car arrived and we finalized everything. Thank Steve! More

part available so installed I was pleased today. I did talk specifically to the person who made my appointment about the reason for scheduling. I should have asked to speak to a I was pleased today. I did talk specifically to the person who made my appointment about the reason for scheduling. I should have asked to speak to a service manager to talk through the reason to ensure the part would be in stock. Thankfully it was. More

Great experience at Toyota of DM Our experience with trading vehicles at this dealership was top notch...again! We have purchased 5 new Toyotas in the last 10 years, and we if we tra Our experience with trading vehicles at this dealership was top notch...again! We have purchased 5 new Toyotas in the last 10 years, and we if we trade again, this is our “go to” place! More

Great experience as always Even though the issue was not duplicated, I was assured of continued efforts to make sure the concern, if it returns will be resolved. Brian was helpf Even though the issue was not duplicated, I was assured of continued efforts to make sure the concern, if it returns will be resolved. Brian was helpful and will continue to service vehicle at Toyota of Des Moines. More

Friendly, Efficient, Competent Service Every member of the service team whom I encountered was friendly and helpful. The work (150,000-mile checkup) was completed in a bit less time than t Every member of the service team whom I encountered was friendly and helpful. The work (150,000-mile checkup) was completed in a bit less time than the service consultant had estimated, and, while the price seemed a bit high to me, the service consultant told me up front what it might be. It came in a bit lower. More

Oil change and tire rotation I was in and out in about 1/2 an hour. Good service. Toyota gives good value. I can't say as much for having to duck around all the street repair to a I was in and out in about 1/2 an hour. Good service. Toyota gives good value. I can't say as much for having to duck around all the street repair to and away; what a pain. More

Great Service Team The service area did the repair fast, the people were friendly and the job was done correctly the first time. I really like the free car wash certifi The service area did the repair fast, the people were friendly and the job was done correctly the first time. I really like the free car wash certificate with the service. More