Toyota of Des Moines

From the guys in garage to the drivers - Great service! The receptionist is always pleasant and very polite. The garage guys are professional and quick. The drivers are personable and navigate the roads b The receptionist is always pleasant and very polite. The garage guys are professional and quick. The drivers are personable and navigate the roads beautifully. And I have a great salesman who I leased my last three vehicles from. Because of this whole experience, when it comes time to lease again, I go always go back to Shane. More

Excellent experience Bob Staley was our Salesman and we appreciate his kind help and assistance. Also appreciate Jennifer Phelps in warrentee for her knowledge in answeri Bob Staley was our Salesman and we appreciate his kind help and assistance. Also appreciate Jennifer Phelps in warrentee for her knowledge in answering all our questions on the RAV4’s. Is rare when we have such great service from everyone. More

Thank You We were greeted outside while walking in and I told Faraz my wife is looking for a new car. Before I had always purchased her vehicles and delivered We were greeted outside while walking in and I told Faraz my wife is looking for a new car. Before I had always purchased her vehicles and delivered the new car to her. I let her and Faraz look at the 2018 Camry's that were in the show room. We later looked on the lot and my wife said she liked the one she saw in the show room. We came to what I considered was a fair deal for all concerned and made the purchase. My wife wanted some door protectors and a bumper protector installed and also rust proofing. I picked up the car for her the next day and were assisted by Brandon. (Our new 2018 Camry with a V6 in the sport mode makes this one fast Grandma car) More

Above average Sure glad we purchased our car here. We thought Spencer was one of the friendliest and up-beat people we have dealt with. Always enjoy stopping in to Sure glad we purchased our car here. We thought Spencer was one of the friendliest and up-beat people we have dealt with. Always enjoy stopping in to say hello and get more info from him. He has a big talent on how to communicate the info to others so they understand it. More

GREAT!! Service advisor #1883-Jamie Schnoor, was THE nicest individual. Greeted us with a smile, and new what we needed what was to done to my Lexus. Sp Service advisor #1883-Jamie Schnoor, was THE nicest individual. Greeted us with a smile, and new what we needed what was to done to my Lexus. Sp pleasant. When he came to show us what had been done, also again, positive and friendly! I'll always recommend Toyota for service. Thanks for having such a great individual who showed he cared for the client. More

Service Ian was willing to help and work with customer without a prior appointment & was helpful in finding potential cost savings. He has always been easy t Ian was willing to help and work with customer without a prior appointment & was helpful in finding potential cost savings. He has always been easy to work with. More

Buying a new vehicle Dan Murray was absolutely wonderful to work with, we had the best experience! Thank you so much! I am ready to enjoy my new 2019 Camry! Dan Murray was absolutely wonderful to work with, we had the best experience! Thank you so much! I am ready to enjoy my new 2019 Camry! More

120K Prius service It was fine -- cost turned out to be a bit less than estimate. Car washed as per my request before returning. One small issue was the chemical odor (n It was fine -- cost turned out to be a bit less than estimate. Car washed as per my request before returning. One small issue was the chemical odor (new car smell?) when I got in it and took me a minute to see that the dash lights had been turned really low so invisible with headlights on. More

Quick service on a Saturday Got right in, quick assessment found light needing replacement. Took care of it and out in 30 minutes. Quick and efficient service. Thanks to all, Got right in, quick assessment found light needing replacement. Took care of it and out in 30 minutes. Quick and efficient service. Thanks to all, More

Quick and friendly Just a simple oil change and a few bulbs but done quickly and done right. Worked with a guy named Jamie and he did a great job. Just a simple oil change and a few bulbs but done quickly and done right. Worked with a guy named Jamie and he did a great job. More