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Toyota of Des Moines
Grimes, IA
6,722 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,722 reviews
May 22, 2014
5 Toyota owner poor service in Des Moines I called 2 days in advance explaining no air conditioning air flow in Sequioa cabin. They told me it was sensors when I checked in air. 3 hours later I called 2 days in advance explaining no air conditioning air flow in Sequioa cabin. They told me it was sensors when I checked in air. 3 hours later I went to the service counter (they did not come and get me) and they said it was blockage which is what I told them when I scheduled the appointent and when I checked in. They now say it will take 6 hours and overnight. I don't have issue with that but if they had listened to me either time I explained the problem we would be 3 hours ahead. I love Toyotas and have purchased 4 from this dealership starting in 1982. Great place to buy a car. Do not get it serviced here. We live 55 miles avay and do most maintenance locally. The last service we had done at this dealership was on our Sienna. Very similar issues. We live midpoint between Des Moines and Iowa City and plan on future purchases in Iowa City. Service here is very subpar. More
by Ericp
Employees Worked With
Service Manager
May 20, 2014
Excellent Experience Purchasing my RAV4 was an excellent experience. Bob was so kind, helpful, and knowledgeable. I knew exactly what vehicle I was interested in and he Purchasing my RAV4 was an excellent experience. Bob was so kind, helpful, and knowledgeable. I knew exactly what vehicle I was interested in and he gave excellent service in assisting me with the sale. I was also impressed with Joe Myers who handled the final purchase and paper work. He was also very helpful and kind. Purchasing a vehicle at this location is a warm, non-stressful experience. Toyota should be very proud of this group of people. Thanks to all! Rose Paullin More
by roxxy044
Employees Worked With
Joe Myers, Bob Link
May 20, 2014
Great Experience We had a great experience at DM Toyota from the minute we drove in the door until we drove our new Highlander out the door! They communicated well wit We had a great experience at DM Toyota from the minute we drove in the door until we drove our new Highlander out the door! They communicated well with us and made us feel welcome. More
by LFoltz220
Employees Worked With
Bill Klomstadt
May 17, 2014
Excellent experience I was impressed with the experience I had at Toyota of Des Moines. Faraz was very friendly and knowledgeable, and made the experience of buying a car I was impressed with the experience I had at Toyota of Des Moines. Faraz was very friendly and knowledgeable, and made the experience of buying a car less stressful! More
by Eabbuehl
Employees Worked With
Ryan, Faraz Asad
May 16, 2014
Solid Experience Probably the best new car buying experience I've ever had. Derek was great to work with, found the car I wanted, shipped it in at no cost and they got Probably the best new car buying experience I've ever had. Derek was great to work with, found the car I wanted, shipped it in at no cost and they got me a better financing deal than my bank. More
by aaronkwhite
May 15, 2014
A great car buying experience The entire process of purchasing a Toyota Rav4 was made a very pleasant experience by the dealership staff and specifically, our sales consultant Dere The entire process of purchasing a Toyota Rav4 was made a very pleasant experience by the dealership staff and specifically, our sales consultant Derek Haskin. More
by Eric66
May 15, 2014
3rd Camry in our family Frank the Sales person was great. The Finance person wasn't so great- pushy. He pushed that every employee at the dealership bought warranties for the Frank the Sales person was great. The Finance person wasn't so great- pushy. He pushed that every employee at the dealership bought warranties for their cars. Sounds like employees don't trust Toyotas. Only got one smart car at purchase,not so great. Got 2 keys in past. More
by kelsiebrown
May 13, 2014
Exception to the norm I was looking online for a Toyota dealership to find out more information about the Toyota Prius. When I made my way to Toyota of Des Moines website I was looking online for a Toyota dealership to find out more information about the Toyota Prius. When I made my way to Toyota of Des Moines website I found the site very informative and easy to navigate. The selection of cars available was like nothing I had ever seen before. Steve was very helpful online when I clicked on the "live chat" button and began talking with him about what I was in the market for. He set up a time for me to come to the dealership to visit with him in person. I live in Northern Iowa and drove over 120 miles to meet with Steve and look over the inventory of the new Prius models available at Toyota of Des Moines. I have had bad experiences in years past, as most everyone can relate, with car dealers, but I can honestly say that Steve did everything he said he would do when we first spoke online, when I arrived at the dealership. It was refreshing not to have to feel like I needed to be on my guard while going through the process of trading in my old car for a new 2014 Prius! There were no games or high pressure, it was all very professional. Thanks to Steve and everyone at Toyota of Des Moines for the positive experience. I will do business with them again in 3 years when my lease is up! I cannot say enough about my positive experience and highly recommend Toyota of Des Moines to anyone shopping for a new Toyota. More
by MarkJohnson4569
Employees Worked With
May 13, 2014
Jeremy is AWESOME! We were on a cross country move with 4 kids, a cat, a dog and a uhaul..Jeremy went above and beyond! He got us in a great car, took our uhaul back to We were on a cross country move with 4 kids, a cat, a dog and a uhaul..Jeremy went above and beyond! He got us in a great car, took our uhaul back to the uhaul dealer and ensured everyone was happy. Great guy and goes the extra 10 miles for you!! Cant say thank you enough!! More
by jjtcii
Employees Worked With
Jeremy Pugh
May 08, 2014
Toyota DM Steve was great! Courteous, patient, and helpful throughout the process. This being my first car purchase, it made the whole thing easy and fun. So ha Steve was great! Courteous, patient, and helpful throughout the process. This being my first car purchase, it made the whole thing easy and fun. So happy I chose Toyota of Des Moines! More
by NickWilkening123
