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Toyota of Des Moines
Grimes, IA
6,015 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,015 reviews
April 18, 2010
I purchased a 2010 Prius from Jerry Kingery, who was great to work with. He worked hard to get me the best price. We worked with Jerry previously when we bought a used car, then we saw him when we bou great to work with. He worked hard to get me the best price. We worked with Jerry previously when we bought a used car, then we saw him when we bought our Prius. Everyone at the dealership has been responsive to our needs and has provided great service. Our sales/service experience at Toyota of Des Moines could not have been better. Three of our sons and our daughter have purchased cars from Jerry over the past year also. They, too, have had an excellent experience. Pricing is fair and both Jerry and the managers were willing to work with all of us to find a price that fit our budget. Toyota of Des Moines is the most professional dealership we've ever been to. Everyone, from top to bottom, is courteous and responsive. It seems that customer service is a high priority. Thanks, Toyota of Des Moines! More
by aljurovich
April 16, 2010
By the time I agreed to meet with Steve at Toyota of Des Moines I was a very frustrated potential car buyer. I had been to another dealership and came away with the impression that nobody was willing to fi Moines I was a very frustrated potential car buyer. I had been to another dealership and came away with the impression that nobody was willing to finance an almost-divorced single mother. I was determined that buying a car was something I was going to do on my own, no help from co-signers, no hand-holding from daddy. And Steve was there to walk me through the whole process. I never once felt pressured into buying anything. He answered all my questions. And I feel he went above and beyond to work out a deal for me that worked for my needs and budget. I've bought two other vehicles from two other Des Moines dealerships in the past and after my experience with Toyota of Des Moines and Steve in particular, I won't shop for a car anywhere else the next time I'm in the market. The most I've ever gotten from the other two dealerships was just a nice card in the mail a week or so after my purchase. Steve has followed up with many times in the past few months to make sure that I'm still happy with my purchase and to remind me that if I need anything else, he's there to help. He even kept me up to date on what he knew about the Toyota recalls. Seriously, I couldn't have asked for more from a salesman or a dealership! More
by jonsmom
April 16, 2010
Overall, great service. Frustrated with finance and they did not fill out proper "hold" form for my check. Therefore, it was sent through to my bank, and it "bounced" acouple checks....When I called to cor did not fill out proper "hold" form for my check. Therefore, it was sent through to my bank, and it "bounced" acouple checks....When I called to correct this problem, everyone was very helpful and apologetic in resolving the problem. More
by deb452
April 07, 2010
I needed to replace my GM vehicle which was at the end of the lease I did 3 years ago. The zero APR that Toyota was offering seemed like a good deal. I went to Toyota of Des Moines website and picked out a the lease I did 3 years ago. The zero APR that Toyota was offering seemed like a good deal. I went to Toyota of Des Moines website and picked out a 2010 Toyota Venza. Steve called me up within 15 minutes of me sending my information. He made the whole buying process to easy and hassle free that I doubt if I will ever go to a different dealership, as long at Steve works for Toyota of Des Moines! More
by LisaSarata
February 21, 2010
I purchased a used Toyota Corolla from Toyota of Des Moines in 2008. The salesman we worked with tried to be friendly, but in the process he treated my wife and I like idiots. We felt like the dealers Moines in 2008. The salesman we worked with tried to be friendly, but in the process he treated my wife and I like idiots. We felt like the dealership was completely unwilling to lower their price, which was higher than Kelley Blue Book and Edmunds TMV indicated it should be. The worst aspect of our transaction was that the car we ended up purchasing did not have the same features that it was advertised to have. We discovered on the drive home that the car did not have any form of cruise control, despite the window sticker clearly indicating that not only did it have cruise control, but that it had been inspected and deemed to be in good working order. The dealer's maintenance department was accomodating and installed a cruise package after-market free of charge. However, we later discovered (after driving the car for several months) that the car also did not have the anti-lock brakes that were advertised to have been inspected and in good working order. We felt the service we recieved was poor at best and the product we were sold was advertised to have been inspected and obviously had not been. I will never buy a car from this dealer again and tell everyone I know who is considering shopping for cars in Des Moines to avoid doing business with them as well. More
by marshal_xipher
Employees Worked With
Do not recall, Charlie Colosimo
