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Toyota of Des Moines

Grimes, IA

4.7
6,458 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,458 reviews

August 06, 2013

The experience at Toyota of Des Moines was first rate in every sense. Shane was courteous, knowledgable and helpful. The transition with the business and lending specialist was excellent. And, the proces More

by hjelmaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2013 -

Toyota of Des Moines responded

Hjelmaas, we really appreciate you taking the time to leave us a review. I am glad to hear that you had a positive experience at Toyota of Des Moines and that Shane was able to be of such great assistance. Please feel free to reach out to us if there is anything else we can do for you. Thanks, Ray Murphy, General Manager, 515-276-4911.

July 30, 2013

Rob Hutt was great to work with! He was very informative and worked with us on what we felt comfortable using for our budget. He was a no-pressure salesman which is what helped make our decision to buy fro More

by Eskurdal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Hutt
Aug 01, 2013 -

Toyota of Des Moines responded

Eskurdal, thank you for taking the time to leave us a review. I am glad that Rob was able to be of such great assistance and that you left our dealership feeling informed and happy. Feel free to give us a call if we can help you in any other way. Thanks again, Ray Murphy, General Manager, 515-276-4911.

July 27, 2013

The overall experience with purchasing a vehicle was great. The mishaps were not so great. I was told I had to write a check to hold the vehicle I wanted to finance. I was using the Toyota incentives, r More

by christie21177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
July 25, 2013

Steve gave us what we asked for with enthusiasm/speed at a fair price. Roger/Steve saw that car was fixed right. Both of these men did exactly what they said they would do. Would not hesitate to buy anot More

by mightymak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roger service advisor
Jul 26, 2013 -

Toyota of Des Moines responded

Mightymak,thank you for taking the time to share about your experience with Toyota of Des Moines. It is great to hear that you are satisfied and would recommend us to others. Please let us know if there is anything else we can do for you. Thanks, Ray Murphy, General Manager, 515-276-4911.

July 25, 2013

The Salesmanship was friendly and not pushy. Brandon knew the in and outs of the vehicles I wanted to see. The facilty is clean and while we were waiting for the final paper work to get finaliized al More

by Kimb67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2013 -

Toyota of Des Moines responded

Kim67, I am glad that you had a good experience at Toyota of Des Moines and that Brandon was able to be of such great assistance. We really appreciate you taking the time to leave a review. Please don’t hesitate to call if there is anything else we can do for you. Thanks again, Ray Murphy, General Manager, 515-276-4911.

July 19, 2013

We came to the dealership to have our Venza serviced and while we were waiting on it looked at the new cars. We had been considering buying a new vehicle for about four months. We received no high pressur More

by aliceenfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright
Jul 23, 2013 -

Toyota of Des Moines responded

Aliceenfield, I am glad to hear that Ken was able to make your experience with Toyota of Des Moines such a positive one. We really appreciate you taking the time to leave a review. We really do encourage you to visit or call us anytime if we can help you with anything else. Thanks, Ray Murphy, General Manager, 515-276-4911.

July 13, 2013

Steve was very informative and knowledgeable about the car-corolla-that we were interested in and very good at explaining the advantages of leasing this vehicle. We had never leased a car before. More

by cphyllis5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2013 -

Toyota of Des Moines responded

Cphyllis5, thank you for taking the time to leave Toyota of Des Moines a review. I am glad to hear that Steve was able to help answer your questions about leasing. Please give us a call if there is anything else we can help you with! Thanks, Ray Murphy, General Manager, 515-276-4911.

July 09, 2013

The truck lost all the oil from the engine due to a oil cooler line rupture suddenly while drive. Towed truck to service shop for repair. They added oil to the engine and told me it was making noise so n More

by luraed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor - Richard
Jul 24, 2013 -

Toyota of Des Moines responded

Luraed, I am sorry to hear of your experience with our service department. Please give me a call at 515-333-4790 or email service@toyotadm.com to provide me with some more details. I look forward to working with you. I do appreciate your time. Thanks, Ron Short, Service Manager.

July 06, 2013

I had a very positive experience. Within minutes of applying for pre-approval online Steve Henigan called, emailed, and sent a text to follow up on that and answer some questions I had. The next day I More

by coachmatt78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 11, 2013 -

Toyota of Des Moines responded

Coachmatt78, I am glad to hear that Steve was able to assist you with everything you needed. We really appreciate when customers take the time to leave us a review. Please give us a call if there is anything else we can do for you. Thanks, Ray Murphy, General Manager, 515-276-4911.

July 02, 2013

We've now purchased 2 vehicles from Toyota of DM. Both experiences have been so laid back, stress and hassle free. I feel like the salesperson is actually working with us, rather than against us. More

by bderouchey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Jul 11, 2013 -

Toyota of Des Moines responded

Bderouchey, thank you for taking the time to review Toyota of Des Moines. Our main goals are always to make sure that our customers are satisfied and that their experience is as easy as can be. Please don’t hesitate to give us a call if we can help you in any other way. Thanks, Ray Murphy, General Manager, 515-276-4911.

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