Toyota of Des Moines

The experience at Toyota of Des Moines was first rate in every sense. Shane was courteous, knowledgable and helpful. The transition with the business and lending specialist was excellent. And, the proces every sense. Shane was courteous, knowledgable and helpful. The transition with the business and lending specialist was excellent. And, the process of picking up our new car was very positive, pleasant and informative. More

Rob Hutt was great to work with! He was very informative and worked with us on what we felt comfortable using for our budget. He was a no-pressure salesman which is what helped make our decision to buy fro and worked with us on what we felt comfortable using for our budget. He was a no-pressure salesman which is what helped make our decision to buy from him easier! The older gentleman who helped us learn about the different features in the car before we left was great to work with as well and was very informative without being overwhelming. We will definitely return as customers in the future! More

Steve gave us what we asked for with enthusiasm/speed at a fair price. Roger/Steve saw that car was fixed right. Both of these men did exactly what they said they would do. Would not hesitate to buy anot a fair price. Roger/Steve saw that car was fixed right. Both of these men did exactly what they said they would do. Would not hesitate to buy another car from Steve Henigan. Would I recommend Steve to family and friends, you bet. (Steve was recommended to us by another salesperson from a competing car dealership). Roger was easy to work with in getting some problems "ironed out" quickly. Very satisfied with the whole process. More

The Salesmanship was friendly and not pushy. Brandon knew the in and outs of the vehicles I wanted to see. The facilty is clean and while we were waiting for the final paper work to get finaliized al knew the in and outs of the vehicles I wanted to see. The facilty is clean and while we were waiting for the final paper work to get finaliized all the other associates made sure we been helped or had any questions. The General Manager came and thanked us for purchusing a Toyota from them. The price wasn't too bad but I thought could been lower. More

We came to the dealership to have our Venza serviced and while we were waiting on it looked at the new cars. We had been considering buying a new vehicle for about four months. We received no high pressur while we were waiting on it looked at the new cars. We had been considering buying a new vehicle for about four months. We received no high pressure sales pitch but were allowed to roam and look until we seen a vehicle we were interested in and then we were approached and we requested to talk with Ken Bright. We have purchased several Toyota's through him and have always found him to be very knowledgeable about the product, price, availability, etc. He is extremely friendly & having known our family for several years greets us by name. We were able to purchase the vehicle at a price we could afford and obtained a fair price for the vehicle we traded it for within a minimum of time. I thought we would have to wait to get the new car till another day because we wanted it rust proofed but they were able to have the car serviced and ready in a couple of hours while we ate and ran some errands. The paperwork involved was minimal and the financial official was also very friendly and helpful. He explained all the details about interest, insurance etc. that we needed to be aware of and let us make free and informed decisions regarding the sale. We were given a long detailed explanation with hands on experience of the features of the new car were buying and any and all questions were answered. We were invited to return or call at any time that we had further questions about it. All in all the dealership went above and beyond to make our buying experience as easy and satisfying as possible. The service is quick, friendly, courteous and knowledgeable. I would certainly recommend them to others. More

Steve was very informative and knowledgeable about the car-corolla-that we were interested in and very good at explaining the advantages of leasing this vehicle. We had never leased a car before. car-corolla-that we were interested in and very good at explaining the advantages of leasing this vehicle. We had never leased a car before. More

The truck lost all the oil from the engine due to a oil cooler line rupture suddenly while drive. Towed truck to service shop for repair. They added oil to the engine and told me it was making noise so n cooler line rupture suddenly while drive. Towed truck to service shop for repair. They added oil to the engine and told me it was making noise so needed to one of two things. Repair existing top half of engine for around $6000 - with possible additional damage and repair cost to the lower engine damage, or drop a used engine into the truck for $7000. I at first asked them to put in the used motor but call back and asked them to just fix the line. It took a whole day to have someone complete this repair - the service shop was closed so I was not able to talk with anyone as I picked up the truck - which they recommended I not drive. I have had 2 other mechanics tell me they don't feel the noise is unusual for a motor and both did not recommend any additional repairs. More

I had a very positive experience. Within minutes of applying for pre-approval online Steve Henigan called, emailed, and sent a text to follow up on that and answer some questions I had. The next day I applying for pre-approval online Steve Henigan called, emailed, and sent a text to follow up on that and answer some questions I had. The next day I met up with him and looked at a Toyota Prius. I was sold!!! I was treated with respect by Steve and the whole experience was very positive. More

We've now purchased 2 vehicles from Toyota of DM. Both experiences have been so laid back, stress and hassle free. I feel like the salesperson is actually working with us, rather than against us. Both experiences have been so laid back, stress and hassle free. I feel like the salesperson is actually working with us, rather than against us. More