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Toyota of Des Moines

Grimes, IA

4.7
6,458 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,458 reviews

September 05, 2013

I was in the facility four different days looking at and selecting my new car. On every visit, the atmosphere was very organized, friendly, clean and helpful. The only reason I considered Toyota was my fr More

by Loras58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Short, Jeff Mohrman, Scott Hampe
Sep 05, 2013 -

Toyota of Des Moines responded

Loras58, thank you for taking the time to share about your experience. I’m glad that our team was able to be of such great assistance when deciding whether or not you wanted to go with Toyota. Please feel free to give us a call if there is anything else we can help you with! Thanks, Ray Murphy, General Manager, 515-276-4911.

September 05, 2013

Interesting buying a car online without a test drive! But was assured if not happy, then no deal. Only problem was the amount of the deposit. I told the dealer to debit $200, but $1000 was debited with More

by derekstratton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2013 -

Toyota of Des Moines responded

Derekstratton, thank you for taking the time to leave us a review. We really appreciate hearing this feedback. I am glad that regardless of any miscommunication surrounding the deposit amount you are still satisfied with your experience at Toyota of Des Moines. Please feel free to reach out to me if you have any questions regarding this issue. Thanks, Ray Murphy, General Manager, 515-276-4911.

August 31, 2013

This, by far, was the best car buying experience in my 31 years of life! I have purchased over 8 vehicles in the past and never received received the well-rounded customer service I received at Toyota of Des More

by jaytodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Klomstad (Delivery Coordinator) and Larry Middleton (Business Manager)
Sep 03, 2013 -

Toyota of Des Moines responded

Jaytodd, thank you for leaving us such a thoughtful review. It is great to hear that the team at Toyota of Des Moines was able to make your experience so positive. It is such a huge compliment when our customers say they would recommend us to others. Please let us know if we can assist you in any other way! Thanks, Ray Murphy, General Manager, 515-276-4911.

August 24, 2013

Our experience with Chris Donahue, this dealership and various individuals was excellent. We were treated professionally, with respect and friendliness. The entire staff from the receptionist, sales cons More

by RW Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 27, 2013 -

Toyota of Des Moines responded

RW Glenn, it is great to hear that you are pleased with the assistance you received from Chris. We really appreciate you taking the time to share about the experience you had at Toyota of Des Moines. Please let us know if there is anything else we can do for you! Thanks, Ray Murphy, General Manager, 515-276-4911.

August 23, 2013

Everyone was very helpful with my buying experience . I have purchased 5 vehicles from Toyota of Des Moines over the years that I've lived here. More

by thymel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Hymel
Aug 27, 2013 -

Toyota of Des Moines responded

Thymel, thank you for taking the time to share about your experience. It is great to hear that you are so pleased with Toyota of Des Moines. We truly appreciate your business and want to make sure that we continue to make you happy. Please let us know if we can assist you in any other way. Thanks, Ray Murphy, General Manager, 515-276-4911.

August 20, 2013

I chating with one of the dealer online ( Jim Weaver ) .I got a good deal I toll him I will be there next day to pick up .By the time i got there vehicle it ready for me just sign and go.Good job More

by hahan
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2013 -

Toyota of Des Moines responded

Hahan, we really appreciate you taking the time to leave us a review. I am glad that Jim was able to make the whole process so easy for you. Please feel free to give us a call if there is anything else we can help you with. Thanks, Ray Murphy, General Manager, 515-276-4911.

August 16, 2013

Went to dealership for a scheduled oil change and purchased a car while there. Jim was very helpful and was also very knowledgeable of the vehicles that we were inquiring about. More

by rjcatch22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2013 -

Toyota of Des Moines responded

Rcjcatch22, I want to thank you for leaving us a review. We really appreciate when our customers take the time to share about their experience. I’m glad the Jim was able to answer all of your questions and help you through the car-purchasing process. Thanks, Ray Murphy, General Manager, 515-276-4911.

August 15, 2013

From day one,three years ago when I first entered into a lease agreement with my customer rep,Scott Hampe,I have had the most wonderful relationship with all the staff at Toyota of Des Moines.I love their " More

by jeansaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe,Carla Fitch,service tech
Aug 16, 2013 -

Toyota of Des Moines responded

Jeansaf, we really appreciate you taking the time to leave us such a thoughtful review. It is great to hear that you have had an all-around great experience at our dealership. Please feel free to give us a call if we can assist you in any other way. Thanks, Ray Murphy, General Manager, 515-276-4911.

August 15, 2013

Chris Donahue was excellent! He listened and was very informative without being pushy--he definitely made the experience so excellent for me! Thanks, Chris! --Leah More

by ljsgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2013 -

Toyota of Des Moines responded

Thank you, Leah, for leaving Toyota of Des Moines a review. I’m happy to hear that Chris was able to help you through the whole process and make your experience a positive one. Please give us a call if there is anything else we can do for you. Thanks, Ray Murphy, General Manager, 515-276-4911.

August 13, 2013

Becky is great! We would definitely return to Toyota & have Becky help us again. She was well informed, not pushy & gave us several options. Very nice! More

by bowmancl1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2013 -

Toyota of Des Moines responded

Bowmancl1225, thank you for taking the time to leave us a review. I am glad that Becky was able to be of such great assistance. Please don’t hesitate to give us a call if there is anything else we can help you with. Thanks, Ray Murphy, General Manager, 515-276-4911

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