Toyota of Des Moines

I was in the facility four different days looking at and selecting my new car. On every visit, the atmosphere was very organized, friendly, clean and helpful. The only reason I considered Toyota was my fr selecting my new car. On every visit, the atmosphere was very organized, friendly, clean and helpful. The only reason I considered Toyota was my friend, Ron Short, service manager for Toyota of Des Moines. I felt an obligation to at least call Ron and check out their line of cars. He had Scott Hampe call me. I have been in insurance sales for over 50 years. Scott Hampa is a first class salesman. He listens and hears what I say. He did a first class job of satisfying my requests and concerns. I was considering two other brands of cars but the final decision was not difficult. Scott had earned the sale. Jeff Mohrman, Business Manager, was very organized, clear with his explainations and made the paper work a pleasant experience. More

Interesting buying a car online without a test drive! But was assured if not happy, then no deal. Only problem was the amount of the deposit. I told the dealer to debit $200, but $1000 was debited with But was assured if not happy, then no deal. Only problem was the amount of the deposit. I told the dealer to debit $200, but $1000 was debited with out telling me! Not good in this regard. More

This, by far, was the best car buying experience in my 31 years of life! I have purchased over 8 vehicles in the past and never received received the well-rounded customer service I received at Toyota of Des years of life! I have purchased over 8 vehicles in the past and never received received the well-rounded customer service I received at Toyota of Des Moines. I am still in shock with my experience. Shane Siegle was very knowledgeable and very helpful with finding the Toyota RAV 4 XLE White AWD of my choice. We communicated via e-mail prior, which worked out great. I did not feel rushed or made to feel like an idiot with my 10,000 questions. Shane is a very nice young man and a pleasure to work with. Sir Larry Middleton did a good job going over the paperwork in an efficient manner. And providing a decent trade-in amount on my 2008 Chevy Trailblazer. Mr. Bill Klomstad did an outstanding job of going over each area of my new vehicle with me. No one has ever, ever done that before when I purchased vehicles. Again, this was the best car buying experience in my life! Shane, Larry, and Bill did an overall fantastic job. It was a very smooth process. Wasn't rushed nor was I pressured into anything. Thank you, all, I really appreciated it. I would recommend Toyota of Des Moines to everyone! I hope Toyota of Des Moines remembers me at Christmas time and during any sweepstakes for free stuff or media spots on tv/radio/newspaper! :-) More

Our experience with Chris Donahue, this dealership and various individuals was excellent. We were treated professionally, with respect and friendliness. The entire staff from the receptionist, sales cons various individuals was excellent. We were treated professionally, with respect and friendliness. The entire staff from the receptionist, sales consultant, finance person to the checkout individual was outstanding. We have purchased vehicles and had our vehicles service by this dealership and always experienced outstanding treatment. I would definitely recommend the dealership and our sales consultant. More

Everyone was very helpful with my buying experience . I have purchased 5 vehicles from Toyota of Des Moines over the years that I've lived here. have purchased 5 vehicles from Toyota of Des Moines over the years that I've lived here. More

I chating with one of the dealer online ( Jim Weaver ) .I got a good deal I toll him I will be there next day to pick up .By the time i got there vehicle it ready for me just sign and go.Good job got a good deal I toll him I will be there next day to pick up .By the time i got there vehicle it ready for me just sign and go.Good job More

Went to dealership for a scheduled oil change and purchased a car while there. Jim was very helpful and was also very knowledgeable of the vehicles that we were inquiring about. purchased a car while there. Jim was very helpful and was also very knowledgeable of the vehicles that we were inquiring about. More

From day one,three years ago when I first entered into a lease agreement with my customer rep,Scott Hampe,I have had the most wonderful relationship with all the staff at Toyota of Des Moines.I love their " lease agreement with my customer rep,Scott Hampe,I have had the most wonderful relationship with all the staff at Toyota of Des Moines.I love their "Greetings and Salutations" from the girls who greet you at the door,to the service techs, every employee I see as I walk through the building makes eye contact with me and smiles and says "Hello" Courteous,professional,competent and personable are just a few of the words I would use to describe the staff. I will be forever grateful for you all,Scott,and Carla especially,you made the transition so very smooth and uncomplicated from my Corolla to the Scion TC. I will share with all my friends and family my wonderful relationship with this dealership. P.S. You should have an excellent,beyond great "bubble" above because that is where I really would rate Toyota of Des Moines. More

Chris Donahue was excellent! He listened and was very informative without being pushy--he definitely made the experience so excellent for me! Thanks, Chris! --Leah informative without being pushy--he definitely made the experience so excellent for me! Thanks, Chris! --Leah More

Becky is great! We would definitely return to Toyota & have Becky help us again. She was well informed, not pushy & gave us several options. Very nice! & have Becky help us again. She was well informed, not pushy & gave us several options. Very nice! More