Toyota of Des Moines

Customer Service was great. Scott was very professional and courteous. He kept in touch with me with several e-mails while we were actually in the negotiation phase. Quality of work I rated high as the e and courteous. He kept in touch with me with several e-mails while we were actually in the negotiation phase. Quality of work I rated high as the entire experience was handled very smoothly from the time a price was agreed on, to meeting with the financial guy, to listening to the gentleman who was very thorough in explaining how the car's features worked. Everyone I encountered was extremely friendly and courteous. I gave the overall experience a four as I originally tried to buy a Highlander in March where I could have the 0% for 5 years. There were no Highlanders available with the options I wanted. This was extremely disappointing but in no way Scott's fault as he tried several in and out of state dealerships. The price I aimed for was what was agreed on so I was very happy about that. More

My wife and I had an outstanding experience working with this dealership. It was very, very busy the day we went to Des Moines Toyota but we found a new friendship in our sales associate. He drove many mi this dealership. It was very, very busy the day we went to Des Moines Toyota but we found a new friendship in our sales associate. He drove many miles out of his way to make sure we were satisfied with the final sale of our car. I would very strongly recommend this dealership for honesty and for carrying through after the sale has been complete. P.S. We got a sweet deal. More

very nice dealership to work with and very fast with any financing needed, would recomend to go to this dealership, ..............lllllllllllllllllllllllllllllllllllllllllllllllllll VERY NICE PEOPLE TO WORK financing needed, would recomend to go to this dealership, ..............lllllllllllllllllllllllllllllllllllllllllllllllllll VERY NICE PEOPLE TO WORK................................................ More

Very clean and professional showroom. Very attentive Very clean and professional showroom. Very attentive and personable staff. Took lots of time to explain the details of my Corolla purchase. W Very clean and professional showroom. Very attentive and personable staff. Took lots of time to explain the details of my Corolla purchase. Were very patient and friendly with my two children. Condition of my car and walk-thru of vehicle at pick up time was excellent. More

I was so impressed with Garton ans Ahmed that I bought two cars from them. They did not hassle me and I told them what I wanted and they made it happen. No pressure just results. The best experience I h two cars from them. They did not hassle me and I told them what I wanted and they made it happen. No pressure just results. The best experience I have ever had buying a car. Thank you Toyota of Des Moines. More

Ken was very knowledgable and friendly. He was able to answer my questions and was very easy to talk to without being overly pushy. The price was very competitive and I was pleased with the financing inc answer my questions and was very easy to talk to without being overly pushy. The price was very competitive and I was pleased with the financing incentives. It was a combination of all of these factors that lead me to purchase my vehicle. The only negative was the overly pushy business agent who tried to sell me the extended warrenty. More

The vehicle I picked up from Toyota of Des Moines is the fifth vehicle I have acquired from them in the past seven years. I am always treated with the utmost courtesy and respect when dealing with employees fifth vehicle I have acquired from them in the past seven years. I am always treated with the utmost courtesy and respect when dealing with employees there. I have found this to be true in sales as well as service. I have never experience any degree of buyer's remorse after dealing with Toyota of Des Moines. I have always felt I have received good to excellent deals in negotiations for a new vehicle and I have a real sense that they stand firmly behind what they sell. I highly recommend the Toyota brand and specifically, Toyota of Des Moines for a first rate buying experience. More

I have already recommended Toyota of Des Moines to several people. Steve, along with Barry, was most helpful in all aspects in my search, purchase and follow up with my new(to me) Toyota! After the several people. Steve, along with Barry, was most helpful in all aspects in my search, purchase and follow up with my new(to me) Toyota! After the experience I have had, there is no doubt I will be returning to Toyota to make another purchase in the future. Hats off to Steve and Barry for their service, it was much appreciated! Regards, Chris Schild More

Steve was a pleasure to work with. He is concerned with repeat business and referrals which is what I look for in any type of sales agent. He was calm collected and listened to what was important to us. repeat business and referrals which is what I look for in any type of sales agent. He was calm collected and listened to what was important to us. Our experience was a night and day difference when we bought our car this time. Will recommend and use again. More

There were a lot of choices when purchasing a car...but Steve Johnson made it an easy decision by being a one of a kind salesman. He was friendly, knowledgable, prompt, and professional. He called us when Steve Johnson made it an easy decision by being a one of a kind salesman. He was friendly, knowledgable, prompt, and professional. He called us when there was a deal that fit our situation and ALWAYS returned phone calls etc. After purchasing our vehicle, I was extremely surprised to have a staff of people there to show me all of the cars features before driving off...and of course Steve was there to show us off!! It was an amazing experience. I will be back in three years to get another TOYOTA and will be looking forward to working with Steve again. I will recommend him to ALL my friends looking for a GREAT car at a GREAT price at an AMAZING dealership!! More