Toyota of Des Moines

Very impressed first on the dealer, showroom excellent displays. car lot excellent displays. Dan was extremely friendly, very informative, and always had a smile on his face. Very impressive salesman. displays. car lot excellent displays. Dan was extremely friendly, very informative, and always had a smile on his face. Very impressive salesman. More

The service and help was great!! Plus I got a fantastic deal as well!! They have some really good cars there with a wide variety so you will definitely find something you like!! deal as well!! They have some really good cars there with a wide variety so you will definitely find something you like!! More

Jeremy was able to figure out what was important to us and found a way to get the specific style and color that made my wife happy! and found a way to get the specific style and color that made my wife happy! More

Rob listened to our needs and took time to find out about us personally. He's not a 'pressure' salesman, but was honest in providing options when we decided to purchase our truck. Rob is an asset to your co us personally. He's not a 'pressure' salesman, but was honest in providing options when we decided to purchase our truck. Rob is an asset to your company. More

I was very happy with my experience at Toyota of Des Moines. In the past, buying a new car always seemed to be a "high-pressure" situation, but that was not my experience this time. Scott listened to Moines. In the past, buying a new car always seemed to be a "high-pressure" situation, but that was not my experience this time. Scott listened to what I was looking for, pointed out all the great things about the vehicle I was interested in, and then worked to find a vehicle that matched all the items I was looking for. I found all the employees of Toyota to be great to work with - from initially looking at vehicles, through the financing process, and then explaining all the features of my vehicle to me once it was mine. I would definitely recommend Toyota to others looking for a new vehicle - thanks for helping me find my RAV! :) More

When we arrived at the dealership to look at cars we were greeted by Steve Johnson. We weren't sure what we wanted, but thought maybe a Highlander. Steve showed us some, but the Highlander seemed too big. St greeted by Steve Johnson. We weren't sure what we wanted, but thought maybe a Highlander. Steve showed us some, but the Highlander seemed too big. Steve suggested a Toyota RAV 4. We tried it out. We really liked the ease of entering and exiting the vehicle. We liked the style and the way it rode. The vehicle had been serviced and was very clean. Steve did an excellent job matching us to the correct vehicle. The finance officer was friendly and did a good job explaining the paper work. The technician who educated us on all the features of the vehicle also did a good job. Everyone we met in passing spoke and had a smile. Very friendly atmosphere. We had a very good experience at Toyota Des Moines and would definitely recommend this dealership. More

Great experience! We have never had so much fun buying a Great experience! We have never had so much fun buying a car! Jeremy Pugh is a rare treat. He is the most knowledgable sales consultant we have ever Great experience! We have never had so much fun buying a car! Jeremy Pugh is a rare treat. He is the most knowledgable sales consultant we have ever had. He made us feel at ease and did not pressure us. The whole sales team were excellent to work with. They made us feel like we really mattered. Without a doubt i would recommend Toyota of Des Moines / Jeremy Pugh to my family and friends! More

Steve put up with about a 1,000 emails from me when we purchased our first Prius in 2011 and he never hesitated to get right back to me when I kept changing my mind. I was trying to convince my wife that purchased our first Prius in 2011 and he never hesitated to get right back to me when I kept changing my mind. I was trying to convince my wife that trading in a 4-wheel drive Suburban for a Prius was a good idea and I had to request multiple iterations of a Prius 3 package so she would buy into my idea that giving up a massive 4-wheel drive vehicle was smart despite Midwest winters. Long story short, because Steve was always on top of my requests, we purchased a 2011 Prius 3 and enjoyed it for two years until I got an email about specials on the 2013 models. A couple of weeks earlier, I had been admiring a car that looked like a Prius at our local convenience store parking lot when the owners, an older couple, asked me if I knew what it was. I asked if it was a Prius (they could see our Prius 3 nearby) and they said, "Yes", and that it was their third Prius but that this one was a V. The gentleman gave me a grand tour of the brand new vehicle and he and his wife said how much they loved it. I was immediately struck by the extra room (I'm 6-5) and additional cargo space (one drawback of the 3). After seeing the email about Toyota of Des Moines specials, we made an appointment with Steve to look at the Prius V and decided on the spot to make an upgrade. The paperwork was run very quickly so we could get an idea of our new payment and how we could trade in the 3 ASAP. The exceptional service, the speed at which it was delivered and the ease of the purchase made our second purchase from Steve and Toyota of Des Moines an excellent experience. I have told many friends about Steve since our first purchase and have done so again since our second. We will look him up once we decide to purchase again. More

The sales person was very helpful and friendly and courteous. The dealership personnel were also friendly and helpful. We will be willing to come to you for advice and purchases in the future. courteous. The dealership personnel were also friendly and helpful. We will be willing to come to you for advice and purchases in the future. More