Toyota of Des Moines

After having a stressful and negative experience at Hummel's Nissan, I was surprised and pleased with the service I received from Brandon and the staff at Toyota of Des Moines. Brandon helped me negot Hummel's Nissan, I was surprised and pleased with the service I received from Brandon and the staff at Toyota of Des Moines. Brandon helped me negotiate a very fair deal when the car I wanted had some damage that he promised to have repaired in the purchase agreement. Joe Myers explained the benefits of the extended warranty through Toyota, which I purchased. Bill in the service department was very patient in showing me all the gadgets and features of my new car before I left the lot. Thank you for helping me buy a wonderful car! More

I would like to thank Toyota of Des Moines for the best new car buying experience I've ever had. It was a pleasure doing business with Internet Sales Manager Brandon McClatchey and Business Manager Matt new car buying experience I've ever had. It was a pleasure doing business with Internet Sales Manager Brandon McClatchey and Business Manager Matt Ehmke. From the no pressure negotiations over email and telephone. To the delivery day, where the final paperwork was quickly and efficiently processed. All of my expectations continued to be exceeded. The only thing we weren't expecting was the amount of feature demonstration needed for our 2011 Sienna XLE. It had been a long trip in from out of town and our two children were getting restless. So before the demonstration started we asked the service man to keep it brief. And he did!!! He hit the highlights of those things that were new and that we needed to know and finished the presentation in a very timely manner. Thanks again for an outstanding buying experience. Wish we lived closer to come in for service. See you again when it's time for our next vehicle! More

The staff was very friendly and answered all of my questions. Steve was very professional and great to deal with. The walk through prior to me leaving with my tacoma was extremely helpful in assisti questions. Steve was very professional and great to deal with. The walk through prior to me leaving with my tacoma was extremely helpful in assisting me with all the features that are on my truck. More

Steve Henigan (Internet sales manager)was exceptional. I had contacted numerous dealerships several months ago looking for a 2010 Tacoma. He remembered and contacted me. Had it not been for him, I would no had contacted numerous dealerships several months ago looking for a 2010 Tacoma. He remembered and contacted me. Had it not been for him, I would not have ended up buying a truck for the Toyota Dealership in DesMoines, IA More

I enjoyed working with Jeff Freed. He was able to answer all of my questions & was knowledgable with the product & financing options. I never felt pressured which allowed me to shop freely, and I will recom all of my questions & was knowledgable with the product & financing options. I never felt pressured which allowed me to shop freely, and I will recommend both Jeff & Toyota of Des Moines to all of my friends. Thanks for the Corolla, I do enjoy it! More

My wife and I were met immediately on the lot by Tim Immel with friendly smile and answers to all of our questions. When we did not see what we were looking for Tim searched till he found it. Joe Wall Immel with friendly smile and answers to all of our questions. When we did not see what we were looking for Tim searched till he found it. Joe Waller is definately a great asset to the Toyota team. Very helpful and most of all knowledgable of the vehicle that we purchased. We are a 3 Toyota family, one more Ford to go and we will be set. Thanks for a great product and sales staff. Chris & Kathy West - Loyal Toyota customers for the past 27 years starting with my wife's 1983 Toyota Starlet (great car) Thanks again! More

My 10 year old vehicle's check engine light had come on and the engine had begun stalling out. I'm a single guy and I depend upon my car so I needed to replace it quickly. I was very interested in Scion and the engine had begun stalling out. I'm a single guy and I depend upon my car so I needed to replace it quickly. I was very interested in Scion vehicles so I went to Toyota/Scion of Des Moines to check them out. Dan worked with me as far as what my budget could afford. He suggested and we test drove many different vehicles in my price range and he explained all my options and patiently answered all my questions. I had never leased (or honestly even considered leasing) a vehicle before and my comfort level with a lease was low going in but Dan explained many of the advantages and disadvantages of leasing vs. buying for someone in my situation and helped me conclude that a lease was right for me at this time. With some quick adjustments to my insurance policy and installation of some additional options that I wanted in my vehicle (an HD Radio) I was able to drive my Scion xB off the lot that day. Dan followed up with me afterwards to make sure I was happy with my purchase. That is why I would rate my entire experience with Dan and Toyota/Scion of Des Moines as excellent. More

Steve was very helpful. We had never bought a Toyota, much less driven one before. He went over all of the benefits of owning a Toyota, all of the features of the Rav4, and the financing available. He ma much less driven one before. He went over all of the benefits of owning a Toyota, all of the features of the Rav4, and the financing available. He made sure we had everything we needed and wanted in a vehicle. He introduced us to the finance person, the parts department, and took us out to meet the guy who went over everything in detail before we left. I don;t know the name of the guy who did that, but that was the most info we have ever gotten when buying a new car. Thanks! More

Had to trade in our old Highlander. Due to an issue with my local Toyota srvice department. After the 120,000 mile service the tire fell off. Hit a pedestrian. The dealer fixed the Highlander per insurance my local Toyota srvice department. After the 120,000 mile service the tire fell off. Hit a pedestrian. The dealer fixed the Highlander per insurance guidelines, but it was never the same. The vehicle leaned to where the work was done. I did'nt need to drive a wrecked vehicle. Fortunately we chose to give Toyota another chance and purchased a new Camry Hybrid. The vehicle has been satisfactory and we look forward to purchasing Toyota's in the future. Also looking for another trade. I would like to trade my van and need a $15,000 trade in value. For 2004 with 63,000 miles. The make is Toyota Sienna. Please let me know. Thanks. Mr. Patel More

We just recently purchased a new Camry from Toyota Des Moines. We dealt with Steve Bunce. At all times he was very professional and able to competently answer all the questions that we had while looking Moines. We dealt with Steve Bunce. At all times he was very professional and able to competently answer all the questions that we had while looking for a vehicle. Originally, we were looking at the RAV 4, but eventually came back 2 weeks later and purchased the Camry. We were especially impressed with Steve's willingness to come in on his day off to accomodate our schedule in purchasing the car. We know this had to be difficult, considering that his fiancee was undergoing chemotherapy that day. It made us feel uncomfortable doing this, but he assured us it would work, and made us feel comfortable the whole time while doing this. As a salesman, his attention to our needs in a time when they could have easily been diverted were excellent. Thank you for the experience. If our service continues like this while owning our car we will continue to be satisfied. Kevin M. Hansen More