Toyota of Des Moines

Experience buying my Rav4 with Lee Great car dealer. Would highly recommand Toyota to everyone I know. Sale person (Angelee) was very friendly and knowlegeable about the Toyota Rav4 tha Great car dealer. Would highly recommand Toyota to everyone I know. Sale person (Angelee) was very friendly and knowlegeable about the Toyota Rav4 that I purchased. Before leaving Toyota, Bob explained and showed me everything I need to know about the vehical. Bob took his time and made sure that he did not leave out any detail. Thank you Angelee & Bob for a great experince at Toyota. More

great cars and great people This is my last new car and I have owned 3 previous Toyota's. The sales people are knowledgeable and if they don't know the answer, they will find o This is my last new car and I have owned 3 previous Toyota's. The sales people are knowledgeable and if they don't know the answer, they will find out the answer. I like this as they are human and do not try and trick you. If you have a problem, as I did with my lift gate, they say bring it out and find out why. They do not treat me like a dummy because I can not work all the bells and whistles on the new cars with blue tooth and computer apps. I appreciate their patience and attitude with me. More

Great Experience This was our first experience with Toyota and we are extremely happy with it. Everyone we dealt with was very helpful and we would definitely purchase This was our first experience with Toyota and we are extremely happy with it. Everyone we dealt with was very helpful and we would definitely purchase again from Toyota. More

Perfect shopping experience I went in to look at the new corolla's we have large vehicle and I only needed the average commuter vehicle. I was very pleased with the vehicle. Wayn I went in to look at the new corolla's we have large vehicle and I only needed the average commuter vehicle. I was very pleased with the vehicle. Wayne approached me a few yards away from my car, I liked that he was not aggressive he simply made himself available to me. Within 24hrs I took possesion of the vehicle. Everything went smoothly and most importantly I was treated the way exactly the way I wanted to be treated in this transaction. More

Excellent I have given this rating because the service we received was excellent. Heather and the whole Toyota team were very helpful in accommodating our needs I have given this rating because the service we received was excellent. Heather and the whole Toyota team were very helpful in accommodating our needs. More

great customer service My experience was great from driving into the parking lot; someone approached us immediate, then meeting with Bobby on both occasions, to then meeting My experience was great from driving into the parking lot; someone approached us immediate, then meeting with Bobby on both occasions, to then meeting with Chris in finance. To top it off, Josh gave us a thorough overview of our new vehicle; while the whole time our sales person Bobby Staley stayed us through the entire experience. We had a good experience our first time around in purchasing a vehicle at Toyota of DM, but an even better experience the second time around! We will definitely go back there & refer our family & friends! More

Great working with Bob Staley at Toyota Des Moines It was a pleasure working with Bob Staley at Toyota Des Moines. He found me just the right 4 Runner and at a great price. It was a pleasure working with Bob Staley at Toyota Des Moines. He found me just the right 4 Runner and at a great price. More

Excellent Experience Steve and everyone at DM Toyota were great to work with during my new car experience. I am happy with the outcome and love my new 4runner, which was Steve and everyone at DM Toyota were great to work with during my new car experience. I am happy with the outcome and love my new 4runner, which was custom delivered from another dealership. I will surely recommend DMToyota and Steve to my friends and family. Thanks for a great experience! More

great Everyone done a wonderful job. I appreciate how hard Steve and Ryan worked to get me a great car. I will be telling everyone how great and wonderful t Everyone done a wonderful job. I appreciate how hard Steve and Ryan worked to get me a great car. I will be telling everyone how great and wonderful the people here are. More

As usual, the BEST experience! Toyota of Des Moines apparently has high expectations of its employees and of its business. On 28 Oct 2015, I acquired a 2015 Toyota RAV4 XLE AWD (2nd Toyota of Des Moines apparently has high expectations of its employees and of its business. On 28 Oct 2015, I acquired a 2015 Toyota RAV4 XLE AWD (2nd Rav4). I didn't hesitate on which dealership in my local area where I wanted to do business! On a very hot summer day back on 28 Aug 2013, I went to Toyota of Des Moines and was very impressed from the receptionist at the front desk to driving away in my new vehicle to the follow-up calls and e-mails. This first impression is why I will continue to use Toyota of Des Moines as my dealership of choice! Also, the reason why I have and will continue to recommend Toyota of Des Moines to friends, family, and colleagues. This experience resulted in no deviations from the high ratings I had for this place. As usual, I contacted Shane Siegle to help me decide on the options I had. He is TRULY EXCEPTIONAL in his knowledge, advice, and customer service skills. He is a big reason why I don't hesistate on using Toyota of Des Moines. Ryan McClanahan in finance is also, TRULY EXCEPTIONAL. Very efficient and answered questions to my satisfaction. Finally, Mr. Bill Klomstad (Delivery Coordinator) is TRULY EXCEPTIONAL. Again, it was 2013 when I found out there were dealerships that had a designated area and staff to explain the vehicle from front to back. Klomstad did his usual, TRULY EXCEPTIONAL job at explaining everything. I appreciate the way the Rav4 was prepared prior to my possession. Thank you for the picture in front of my new Rav4 that was sent to me by e-mail. A couple of days after the possession of my new Rav4, I received a follow-up call from Dot Ray (Customer Service Representative) mainly asking how things were going. Also, I received an e-mail from Shane Siegle. I know I will receive additional follow-up calls/e-mails in the future. This is really great customer service and has always proved to me that I wasn't just a number. After my first purchase, I wasn't expecting this from a large, busy dealership. I strongly feel (based upon experiences in the past with Toyota of Des Moines) they will do whatever they can to assist their customers. Until next time........ Thank you, again, to Siegle, McClanahan, Klomstad, and Ms. Ray. Also, to Toyota of Des Moines for its TRULY EXCEPTIONAL job for their customer service; employees they have; vehicle selection; and moving to Grimes (which is closer to me). I recommend Toyota of Des Moines and the Toyota brand. I have found them to be very reliable!! More