Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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This it the third Toyota we have purchased since 1970 and the first from Des Moines Toyota. It was probably the best experience I have ever had with a dealer. Scott was not at all pushy and he listened to wh the first from Des Moines Toyota. It was probably the best experience I have ever had with a dealer. Scott was not at all pushy and he listened to what we needed and wanted. He was also very easy to negotiate with!! The pick-up appointment could not have gone any smoother. The papers were signed quickly with a minimum of fuss and then it was on to the new car orientation. That half hour was well spent and I drove out feeling as though I had at least some knowledge to my new Camry. Thanks, guys! More
Scott made this experience of buying a vehicle extremely simple. He kept in touch with me concerning other cars which came in and might fit my needs. I ended up buying a vehicle which I test drove the wee simple. He kept in touch with me concerning other cars which came in and might fit my needs. I ended up buying a vehicle which I test drove the week before. Since bringing it home yesterday it is exactly what I needed and runs great on the highway. I am extremely happy with my purchase and the easy manner in which it was done. Also thank you to the gentleman who went over the car with me to ensure I knew how to operate everything. I will certainly recommend Toyota of Des Moines and Scott personnally to anyone looking to purchase a vehicle. I was referred to him by my son who had purchased a vehicle from him previously. More
We just purchased our third Toyota and will continue to purchase Toyota as long as we drive our vehicles. One of the many reasons that we come back time and again is due to the ease of working with William purchase Toyota as long as we drive our vehicles. One of the many reasons that we come back time and again is due to the ease of working with William. He is very honest, caring, personable and takes our needs into consideration when dealing on a vehicle. We appreciate that William is able to laugh with us and not just talk business all the time. We were given all the time we needed to discuss the particulars of the deal with absolutely no pressure placed on us to buy. Once we agreed to purchase our truck, William made sure that what he promised us during negotiations would be completed with the utmost care so that once we picked up our vehicle it was to our satisfaction. We consider William more than just a salesman...he is a valued friend as well. Sincerely, John and Mary Rasty More
Everyone was very professional and helpful with the purchase of my new Venza. I would recommend this dealership to another person because of the excellent service I had received. purchase of my new Venza. I would recommend this dealership to another person because of the excellent service I had received. More
Everyone was very very helpful and friendly and I was able to get what I wanted and leave very satisfied! I love my new Rav4 and will definitely come back to Toyota of Des Moines in the future! able to get what I wanted and leave very satisfied! I love my new Rav4 and will definitely come back to Toyota of Des Moines in the future! More
I felt like Ken, along with all the others involved in the process of buying this car were honest, patient, and friendly, and all questions were answered respectfully with the same honesty. I also felt li the process of buying this car were honest, patient, and friendly, and all questions were answered respectfully with the same honesty. I also felt like the price was fair. More
I was looking for a vehicle that would provide me with adequate cargo space without sacrificing comfort for long road trips.I compared the Honda Oddessy and the Toyota Sienna and I found the Toyota dealer adequate cargo space without sacrificing comfort for long road trips.I compared the Honda Oddessy and the Toyota Sienna and I found the Toyota dealership here in Des Moines to have an overall higher quality operation.The Sienna is the vehicle that will provide me with years of good service and I can feel confident that any mechanical/operational problems will be quickly addressed and resolved at the dealership. All individulas involved in the transaction were professional and friendly. More
The customer service after you purchase your vehicle IS SERIOUSLY LACKING!! POOR COMMUNICATION AND UPPER MANAGEMENT LIKES TO HANG UP ON ITS CUSTOMERS!! The salesmen screws up and it gets taken out on the c SERIOUSLY LACKING!! POOR COMMUNICATION AND UPPER MANAGEMENT LIKES TO HANG UP ON ITS CUSTOMERS!! The salesmen screws up and it gets taken out on the customer...very unprofessional, I just wanted my issue to be handled in a fair way, instead I was made to feel that it was my fault! On the top of this review form it says #1 Treat every single person who walks through our doors the same way as we want to be treated...REALLY??? and #2 Once someone has become our customer, he or she is our customer for life... NOT THIS CUSTOMER!! Our buying experience was so pleasant and this situation has ruined that, this dealership has left a very bad taste in my mouth...truly sick to my stomach...especially scince as the customer I did nothing wrong, but was still made to feel that way!! More
The Toyota of DesMoines staff was very helpful in getting me into a new car. I would recomend them to anyone wanting to get a new car me into a new car. I would recomend them to anyone wanting to get a new car More
Dealer was very friendly and helpful till purchase. Then it seemed like I was wasting their time. Didn't get title to truck upon purchase and had to call back numerous times(5) to get someone to send it to it seemed like I was wasting their time. Didn't get title to truck upon purchase and had to call back numerous times(5) to get someone to send it to me. Truck was just as promised on net and am very happy with the price. It was very clean and detailed nicely. More