Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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After parking our car and entering the lot, Becky greeted us immediately with a warm smile and cheerful attitude. She quickly found out what our family was looking for and directed us to the proper aisles. us immediately with a warm smile and cheerful attitude. She quickly found out what our family was looking for and directed us to the proper aisles. She took our current car to be appraised and brought it back within 10 minutes while we were looking at cars in the lot. By the time she returned, we had decided on the Corolla. We were just deciding between the models. Becky opened any vehicle we asked her to so we could look inside. We decided on a beautiful red 2012 Corolla Sport. She then took us inside and started the buying process. We decided to go with a lease and she explained the entire leasing process. She was very patient and answered all the questions we had. Then we went to the finance department and finished all the paperwork and proceeded to the pickup area where our new vehicle was completely explained to us. We left the dealership with our new car within 2 hours of walking onto the lot. All in all, it was a great buying experience. Thank you! More
The dealership was very friendly. They worked to find the vehicle I wanted and followed up as promised. They were very thorough in explaining the features of the car. vehicle I wanted and followed up as promised. They were very thorough in explaining the features of the car. More
At no point did my wife and I feel pressured to buy a car. We knew what we wanted in a car when we arrived so the selection process of a specific vehicle was very easy. We were not encouraged to buy more car. We knew what we wanted in a car when we arrived so the selection process of a specific vehicle was very easy. We were not encouraged to buy more car than we need. From start to finish the people at Toyota DSM were top notch and we fully stand behind the business. We live an hour away and it's worth the drive for the experience of a good sales environment. More
John was very helpful and knowledable about the Highlander. The time it took to complete test drive, the transaction and pick-up was very reasonable. Also, add-ons were promptly ordered and receive Highlander. The time it took to complete test drive, the transaction and pick-up was very reasonable. Also, add-ons were promptly ordered and received, but considering small effort required to put them on the vehicle, a bit disappointed I had to wait to schedule. More
Dan and his staff were completely helpful and courteous to me and my family. Dan has an infectious personality and presence and made the anxiety of buying a new car very easy to handle. They got me the bes to me and my family. Dan has an infectious personality and presence and made the anxiety of buying a new car very easy to handle. They got me the best deal I could get and were instrumental in satisfying my needs and requirements whne buying a new vehicule. From top to bottom I would have to say this was the best car buying experience that ive ever had. Thanks dan and Toyota of Des Moines. More
Connor was so very attentive to our needs. He stayed late on a Friday evening to help us, even rearranging an appointment he had made. He did great follow-up and was very thorough. Greg answered our ques on a Friday evening to help us, even rearranging an appointment he had made. He did great follow-up and was very thorough. Greg answered our questions as he handled the financial part, and was very personable. Joe explained all of the "gagets" on the car to us. Though we are not the most "techy" people, he was so helpful and never made us feel silly for asking questions, etc. All three gentlemen made us feel very comfortable and welcome, and we look forward to returning for tune-ups or for any questions we might have. More
Thanks to Scott, my husband's dream of owning a Tundra truck has been fulfilled! We just went to look at Tundras and ended up buying one the same day. Scott made our experience easy and pleasant. He was truck has been fulfilled! We just went to look at Tundras and ended up buying one the same day. Scott made our experience easy and pleasant. He was honest and straight forward and made sure that my husband was getting the exact vehicle with ALL the options he wanted. He did meet all my husband's expectations and with a very fair price. We will be back to see Scott again and highly recommend him. We felt very comfortable and welcome at Toyota of Des Moines. The fellow who explained how to operate all the vehicle options was very thorough and pleasant. More
Was helped very quickly once I entered the building. Sales staff was knowledgeable about the vehicle I was interested in. Every one was very friendly. Sales staff was knowledgeable about the vehicle I was interested in. Every one was very friendly. More
The best car buying experience I hAve ever had. Professional and willing to work with us not push us onto something we weren't interested in Professional and willing to work with us not push us onto something we weren't interested in More
I had a very good experience at Toyota of Des Moines. My salesperson, John Lillig was very helpful without being pushy. He was able to get all my questions answered and did alot of extra for me. The rest o salesperson, John Lillig was very helpful without being pushy. He was able to get all my questions answered and did alot of extra for me. The rest of the staff we dealt with from walking in the door to driving out with our new car, could not have been better. We were overall very please and would deal with them again and recommend them without hesitation. More