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Toyota of Des Moines

Grimes, IA

4.7
6,956 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. ...
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,958 reviews

August 31, 2016

Moving on up. I was happy with all the help a received when I came into the dealership. I had not bought a new car in along time. Shane was very informative on the More

by New Toyota Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

Toyota of Des Moines responded

Hello New Toyota Guy. We're glad you had an easy shopping experience at Toyota of Des Moines. Thank you for you business. Enjoy the new vehicle!

August 30, 2016

Great-- Brenna is an awesome rep for your sales staff. We were looking for a very good used vehicle and were sent to Brenna Bjorland at Toyota of Des Moines to look for one. We found a Buick and we're very More

by DJG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenna Bjorland
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Dan. Thank you for sharing your experience at Toyota of Des Moines. We are delighted to hear Brenna was able to get you into the right car. We appreciate your business.

August 30, 2016

Great experience! My sales associate did a great job of making my experience quick and easy. I feel I got a good deal. He was reasonable with all my requests. More

by Wilder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faraz Asad
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Wilder1. Thank you for shopping Toyota of Des Moines. We appreciate your business. Enjoy your vehicle!

August 30, 2016

Leasing Corolla S Plus 2016 I'm an international student and this was my first experience, and first car in the USA. Derrick was very patient and prompt with my numerous queries. More

by kanika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Luttrell
Sep 27, 2016 -

Toyota of Des Moines responded

Hello kanika. Thank you for sharing your positive experience on DealerRater. We appreciate your business. We are happy to know Derrick and Dallas could get you into a vehicle that works for you. Enjoy the new Corolla!

August 30, 2016

GREAT experience! Car shopping can be overwhelming. It was smooth and easy from the minute we walked on the lot to the end when we drove off with our new car. Everyone More

by Angie Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Angie. It is great to hear you had a smooth and easy car buying experience at Toyota of Des Moines. Thank you for your business!

August 29, 2016

Improvements needed The post sale customer service is lacking. I had to follow up on the 'we owes' twice before a date was set for service. The 'free car washes' have yet More

by C Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M Robinson
Sep 27, 2016 -

Toyota of Des Moines responded

Hello C Mac. Thank you for taking the time to share your experience here on DealerRater. Our customers' feedback help us grow and improve as an auto dealership. We sure do appreciate your business. We are glad you are enjoying your vehicle.

August 28, 2016

It was a good experience Josh was great to deal with. I'm not the easiest guy to deal with and Josh hung right in there. Our Tacoma was delivered clean and Spencer went over a More

by Tacoma206
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Harris
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Tacoma206. We appreciate your business and your shout out to Josh. Congrats on purchasing your new Tacoma!

August 27, 2016

Great Service all around Thank you Toyota of Des Moines..Great people all around. They went above and beyond for us and help us throughout the process. I recommend. More

by k1ngivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Moran
Sep 27, 2016 -

Toyota of Des Moines responded

Hi k1ngivan. Thank for taking the time to share your positive experience. We are happy to hear the Toyota of Des Moines team did a great job helping you through the car buying process. We appreciate your business and hope you are enjoying your vehicle!

August 26, 2016

Highly professional and not high pressured sales I was impressed with the number of options available for purchase. My salesperson was honest, genuine and very professional. I really appreciated no h More

by ❤️My Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in finance, JD Kent, Heather Arbuckle
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Valued Toyota Customer. Thank you for taking the time to leave us such a positive review. We appreciate your business. We hope you are enjoying your vehicle!

August 26, 2016

Prius 3 Very knowledgable, friendly, and responsive to my questions and phone calls. Flexible in working out a time to complete the paperwork and pick up the More

by Blues DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brown -- also excellent!, Bob Staley
Sep 27, 2016 -

Toyota of Des Moines responded

Hello Blues DM. Thanks for the shout out to Bob and Brandon. We appreciate you taking the time to offer us your feedback on your car shopping experience. Thank you for your business!

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