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Toyota of Des Moines

Grimes, IA

4.7
6,662 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,662 reviews

March 13, 2016

Love my camry Had a great quick experience. I knew what I wanted and what I could afford. Sales agents were very nice and listened to what I wanted and made sure I More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Kavalier
Apr 26, 2016 -

Toyota of Des Moines responded

Hi Lindsay, thank you for sharing your experience on DealerRater. Congrats on your new vehicle!

March 13, 2016

Great place to buy The entire experience exceeded Mt expectations and the final price was fantastic. The sales reps and finance staff are great. I will be back next ti More

by DYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Toyota of Des Moines responded

Thanks for the feedback, DYCE. We appreciate your business!

March 13, 2016

Just right We had a great experience at Toyota of Des Moines when shopping and eventually purchasing our new Highlander. Specifically, Mike Jobe was awesome. He More

by JillW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jobe
Apr 26, 2016 -

Toyota of Des Moines responded

Hi Jill W. Thanks for your review of our dealership. We are pleased to hear that you had a good experience, and congrats on your new vehicle!

March 12, 2016

AWESOME Experience I have been searching for a new car for the past 4 months and doing much of my research online. Steve Henigan answered my email. What a great beginn More

by Corolla 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Toyota of Des Moines responded

Thank you for sharing, Corolla 2016. We are pleased to hear that you had a positive experience at our dealership! Congrats on the new Corolla, enjoy!

March 11, 2016

Toyota DM Fernando was a good salesman, patient, knowledgeable, hard working. Finance guy, who shall remain nameless, was not pleasant, especially when we decl More

by nothanks
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Vazquez
Apr 26, 2016 -

Toyota of Des Moines responded

Thank you for sharing your feedback, nothanks, we do take it seriously.

March 09, 2016

Our experience with purchasing a new car Both the Manager and the Sales Consultant were extremely helpful in making decisions. My wife and I like these people; and their concern for the job More

by H. Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Bierma, Chad Millhollin, and David Trachtenberg...all of high calibur!
Apr 26, 2016 -

Toyota of Des Moines responded

Thank you for sharing your experience, H. Baker. We appreciate your business!

March 08, 2016

Excellent service ..good people in great trucks.. I love Toyota ..l have one in the past in the run forever excellent machine..thanks Toyota's. For made me hap More

by Lupe1987
Recommend Dealer
Yes
Employees Worked With
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2016 -

Toyota of Des Moines responded

Thank you for sharing your experience, Lupe1987. Enjoy your new vehicle!

March 08, 2016

Best buying experience Their really isnt enough kind words I can say about working with BoB Link at Toyota! He got me in the perfect car for my family and my experience was More

by Laurenanderson19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad finance , Bob Link
Apr 26, 2016 -

Toyota of Des Moines responded

Hi Laurenanderson19. Thank you for sharing your experience at Toyota of Des Moines. Customer service is our #1 priority, and we are glad that our staff was able to help you with your new vehicle. Congrats!

March 06, 2016

Took Advantage of Trust My sister bought a used Toyota from this dealership and the business manager Bruce Long sneaked in $4000 of worthless warranties and fabric protection More

by solaryellow1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Henigan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Long
Mar 29, 2016 -

Toyota of Des Moines responded

Thank you for sharing your feedback with us, Solaryellow1. We believe the car buying experience should be easy and enjoyable for our customers and apologize that wasn’t what you experienced. We do appreciate having the opportunity to resolve the issue. Please don’t hesitate to reach out to our General Manager, JP Philips at (515) 276-4911, if needed. Thank you.

March 01, 2016

Scott H. Is great! Everyone was professional and friendly. Scott went above and beyond to meet our needs at a fair price. We were not easy to deal with and he was fabu More

by SuperhappyToyotafan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe
Apr 26, 2016 -

Toyota of Des Moines responded

Hello SuperhappyToyotafan, thank you for sharing! We certainly appreciate your business and hope you are enjoying your new vehicle.

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