Toyota of Des Moines

Scott, and Ryan seemed to go out of their way to make sure that I was pleased with the transaction that we had at the Des Moines Toyota dealership. They were prompt with return calls, and there was no "d sure that I was pleased with the transaction that we had at the Des Moines Toyota dealership. They were prompt with return calls, and there was no "down" time, except for the time-frame I had chosen in order to work around my personal schedule and to complete the sale of the new Corolla S in a timely manner for Toyota. I would highly recommend their services and the Des Moines dealership to anyone looking to purchase from that business! If they were waiters in a nice restaurant, I would leave a LARGE tip. If they were students in my classroom, they'd be leading the class with the highest grades for participation and completed work... Sorry for the Metaphors, but they deserve it! Thanks, Toyota! More

Very postive experience. Just went in for an inquiry about a possible trade in and walked out with a new vehicle! had a great experience working with Steve again. about a possible trade in and walked out with a new vehicle! had a great experience working with Steve again. More

The total experience of buying a new car from Toyota of Des Moines was very pleasant. The first thing I noted that was different from four other dealershps we went to for a test drive was that we were able Des Moines was very pleasant. The first thing I noted that was different from four other dealershps we went to for a test drive was that we were able to drive a new Toyota without a salesperson coming along for the ride. The salesperson we did business with, Becky Grissom, is knowledgable, friendly, and not at all pushy. She makes you feel very comfortable throughout the entire process. I'm going to go out on a limb and suggest all or most of the other sales staff are, too. Quite a few vehicles were being purchased the day we bought our new RAV 4 and there was a bit of a wait to meet with Larry in Finance. I had the chance to observe a number of sales and other staff on and near the showroom floor and everyone seemed to enjoy what they were doing. Perhaps they didn't but they all came across as very professional. We haven't bought a new vehicle in quite some time, so perhaps the concept of showing the new owner all the buttons and levers on the vehicle has been standard practice at dealerships for a while but that was an appreciated service. We have every reason to believe we will be pleased with our purchase. It has only been three days but I have already shared our experience with a number of co-workers. More

The salesman, Mr. Lillig, was efficient and professional throughout the experience. He took time out of his day to make sure we were taken care of. throughout the experience. He took time out of his day to make sure we were taken care of. More

We had a great experience with Jeremy Pugh. He was so helpful explaining the difference in putting 0.00 down and some money down. Thank you. helpful explaining the difference in putting 0.00 down and some money down. Thank you. More

We were very pleased with the entire experience in trading our '07 Camry Hybrid (on which we logged 195,000 trouble-free miles) for a 2012 Prius v. Ken Bright was friendly, courteous, and helpful. Als trading our '07 Camry Hybrid (on which we logged 195,000 trouble-free miles) for a 2012 Prius v. Ken Bright was friendly, courteous, and helpful. Also, the demonstration of the Prius' features before leaving the dealership couldn't have been better. Thank you for a job well done! Jim and Clarene Jefson More

This is the 3rd car I have bought at Toyota and 2nd with Scott Hampe. He does an excellent job with follow up and making sure I was happy with my decision. I would recommend Scott to friends and family. Scott Hampe. He does an excellent job with follow up and making sure I was happy with my decision. I would recommend Scott to friends and family. More

Ken did a great job helping me find a great car. i was looking at several small SUV's and it really came down to the customer service and great trade in value for my old car. looking at several small SUV's and it really came down to the customer service and great trade in value for my old car. More

Becky was very pleasant and helpful, she listened to what I wanted and knew my budget and did a GREAT job finding me exactly what I wanted. She also helped me prior to our visit to the dealership on the phon I wanted and knew my budget and did a GREAT job finding me exactly what I wanted. She also helped me prior to our visit to the dealership on the phone and through email. Becky was proffesional and very knowledgeable. This is the 3rd time we have bought a car through Becky and will continue to work through her and with her in future needs, questions, etc... More

We needed a car quickly, as our only other car was dying (after 158,000 miles). Jeremy Pugh took time to answer our questions and gave us an equitable package. (after 158,000 miles). Jeremy Pugh took time to answer our questions and gave us an equitable package. More