Toyota of Des Moines

Outstanding! My experience with Toyota of Des Moines and Ken Bright has been phenomenal! I never thought purchasing a vehicle could be so fun and so easy! When I w My experience with Toyota of Des Moines and Ken Bright has been phenomenal! I never thought purchasing a vehicle could be so fun and so easy! When I walked in to the new car showroom, I was greeted by Ken Bright. He is knowledgeable, diligent and straight to the point. It took me 4 hours from start to finish to drive off in my new Highlander! Thank you Ken and Toyota of Des Moines, this was my first purchase with you, but it most definitely will not me my last. I am now a forever customer! More

Upgrading Our Family Car We had an excellent experience working with Dan Murray! He was very good at asking questions about our car needs for our family. From entering the dea We had an excellent experience working with Dan Murray! He was very good at asking questions about our car needs for our family. From entering the dealership to pulling out of the lot with a new car, Dan made our experience easy and made it feel less of a transaction.He was very thorough in covering the features and benefits the vehicle had to offer. We were very pleased with our experience, many thanks to Dan! More

Excellent I have always depended on another local dealership for the last 18-20 years. For this purchase we wanted something different and found the Toyota Hig I have always depended on another local dealership for the last 18-20 years. For this purchase we wanted something different and found the Toyota Highlander. I was not only impressed with the vehicle but my salesperson and the dealership. It was a great experience and I was very impressed. My next purchase will be at Toyota of Des Moines and I could not be happier with my choice.... Michaela Robinson was a pleasure to work with and I would recommend her to anyone... Thank You! More

Awesome Josh Harris was great! Josh Harris helped us get our car. He was awesome 10 out of 10 couldn't have asked for a better experience with Toyota. Thank you so much we will de Josh Harris helped us get our car. He was awesome 10 out of 10 couldn't have asked for a better experience with Toyota. Thank you so much we will definitely be back and requesting him for help us with our next car! We were really nervous going into this purchase and he made it very comfortable and did not push us into a decision he really supported what was going to be best for us and our family. More

Found the exact truck we wanted Toyota DSM and Steve were very quick to find what we were looking for and made sure it was exactly as we wanted it. Also Spencer did a great job showi Toyota DSM and Steve were very quick to find what we were looking for and made sure it was exactly as we wanted it. Also Spencer did a great job showing us all the features in our new vehicle and answered any questions we had. More

no sales rep. pressure since the beginning when I met the sales rep. Brena she was very helpful, she answered all my question and best of all I didn't feel harassed (any since the beginning when I met the sales rep. Brena she was very helpful, she answered all my question and best of all I didn't feel harassed (any salesperson in any dealership would do that just make the sale) it was nice to buy a car at Toyota of Des Moines. More

Enjoyable Experience This dealership had no pressure and answered all of my questions honestly. They were easy to work with and made the process smooth and painless. I wou This dealership had no pressure and answered all of my questions honestly. They were easy to work with and made the process smooth and painless. I would recommend this dealership to anyone looking to buy a car. They went above my expectations to make sure I got the right care for me at the right price. Shane was great to work with and I would recommend him personally to anyone looking to buy. He was friendly and answered my questions but also made the process easy and efficient. More

Great dealer! Shane is one of the best dealers we have ever met(may be I should remove the word "one of"). He is so efficient, friendly, and shows great care about Shane is one of the best dealers we have ever met(may be I should remove the word "one of"). He is so efficient, friendly, and shows great care about your needs. We had a great experience with him as well as the Toyota of Des Moines! Highly recommended! More

Easy car buying experience. Shane contacted me via email about a car I had looked at on their website. I replied back saying I'd come in to look at it around a certain time, so Shane contacted me via email about a car I had looked at on their website. I replied back saying I'd come in to look at it around a certain time, so didn't really set up an appoint. Just so happened that I said I'd come in during one of their meetings. The lady at the desk had no issue of pulling him out of the meeting even though I said I was fine just walking around the lot to find the car and that I didn't actually have an appointment. During the test drive there was no set route or time limit. Which I did appreciate but didn't abuse. They looked at my trade in and gave (to me at least) a far value and also came back with a price well below what was posted on the internet. Even the loan for the care came in lower then what I had found on the internet before going in. There where some issues with the car that we actually didn't hash out. The windshield had a crack spidering out from the rearview mirror and one of the back doors wouldn't open. But after signing pretty much all the paperwork for the loan he swung in and said they would be getting those things fixed. Which they did at no extra charge....for things that in my mind they could have said we didn't negotiate that and you bought it as is. So that was great. But for full disclosure I did buy a used VW Jetta TDI from them. It hadn't been on their lot for long as it wasn't there less then a month ago. As of this writing VW hasn't announced their fix for the emission issues with this vehicle so I do not know if this played an influence on anything or not. All being said things went so well I feel a little guilty not buying buying a Toyota and several years from now when I need another vehicle this experience will have me looking at this dealership again. More

Very professional I worked with Josh Harris and Larry in finance. Both were knowledgeable and accommodating and I would definitely recommend both. The whole process we I worked with Josh Harris and Larry in finance. Both were knowledgeable and accommodating and I would definitely recommend both. The whole process went smoothly. More