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Toyota of Des Moines
Grimes, IA
8,349 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,349 reviews
July 12, 2020
I was able to test drive and purchase my car in 1 single visit! Much different from my previous experiences at other dealers. Friendly staff, squeaky clean facility and efficient in every department. We’ visit! Much different from my previous experiences at other dealers. Friendly staff, squeaky clean facility and efficient in every department. We’re very happy with our new Prius! More
by Mindy T
July 10, 2020
Todd provided great customer support with detailed information about the cars I am interested in. Thanks for taking the time. I’ll definitely stay with Toyota information about the cars I am interested in. Thanks for taking the time. I’ll definitely stay with Toyota More
by brandon.willett
Employees Worked With
July 10, 2020
Quick oil change. I had an appointment for an oil change in my Camry. They completed the oil change and all other service checks and I was gone in less than 30 minutes. I had an appointment for an oil change in my Camry. They completed the oil change and all other service checks and I was gone in less than 30 minutes. Great service. More
by Don
Employees Worked With
Chris Galvin and Dillon Phipps
July 08, 2020
Great interaction. Wish you were closer to me. Once JP one I was serious, everything went very smoothly. The guy that helped set up my preferences was awesome. one I was serious, everything went very smoothly. The guy that helped set up my preferences was awesome. More
by Kristy123
Employees Worked With
JR Hickenbottom
July 08, 2020
Excellent service I was greeted by Dave when I arrived to have my Highlander serviced. He was very thorough in explaining what would be done to the vehicle and he was I was greeted by Dave when I arrived to have my Highlander serviced. He was very thorough in explaining what would be done to the vehicle and he was very courteous. The service only took about an hour. I was very satisfied! More
by frankhanson
Employees Worked With
David Marchant
July 07, 2020
Tire repair for possible nail puncture. Felt the service was pretty good, perhaps a little long. Would like to have had a description of what actually caused the leak. Glad I no longer have Felt the service was pretty good, perhaps a little long. Would like to have had a description of what actually caused the leak. Glad I no longer have a tire leak issue! More
by Vern B.
Employees Worked With
Chris in Service
July 06, 2020
Thank you for a Great Experience Service Advisor Justin Madison greeted me and knew exactly how to solve my problem. He also explained they would do a recall change while I waited. Ev Service Advisor Justin Madison greeted me and knew exactly how to solve my problem. He also explained they would do a recall change while I waited. Everything was done promptly and properly. It was a Great Experience! Thank you! Incidentally, the mechanic also did a good job. He checked out the ride and found it was correct. More
by HearPaul
July 04, 2020
Every interaction within the buying experience was first rate from the moment I chatted with Jennifer online about a possible purchase to the moment I drove my new Highlander off the floor. rate from the moment I chatted with Jennifer online about a possible purchase to the moment I drove my new Highlander off the floor. More
by Shirley
Employees Worked With
Brenna Bjorland, Jennifer Cason
July 01, 2020
We had a great experience when purchasing our 4Runner this week. The salesman Ian, finance manager Rob and Spencer who showed us all the features were great to work with! this week. The salesman Ian, finance manager Rob and Spencer who showed us all the features were great to work with! More
by Mark Mcconahay
July 01, 2020
Everyone was friendly and helpful. Would be nice if an outdoor area was provided for waiting, especially for those of us physical distancing for safety. outdoor area was provided for waiting, especially for those of us physical distancing for safety. More
by Karen Mary
Employees Worked With
Cass Cupp, Bret Carter
