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Toyota of Des Moines
Grimes, IA
8,302 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,301 reviews
May 17, 2020
tire rotation Anytime I bring my car in for service the employees are polite, helpful, willing to answer all my questions and explain what I don't understand. Anytime I bring my car in for service the employees are polite, helpful, willing to answer all my questions and explain what I don't understand. More
by suellew
Employees Worked With
Joseph James service advisor
May 16, 2020
Air bag recall Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in the waiting area which I appreciated. More
by gwropus
May 16, 2020
Great customer service. The sales team are very personable, they interact and provide me with all the info I need. The price also was good. Overall great experience personable, they interact and provide me with all the info I need. The price also was good. Overall great experience More
by augustinesaliu
Employees Worked With
May 15, 2020
Excellent Very good service. I really appreciate Ian Davis. He is so helpful and kind. I was impressed with pick up and delivery service. They take good ca Very good service. I really appreciate Ian Davis. He is so helpful and kind. I was impressed with pick up and delivery service. They take good care of me and my car. More
by Shirley
Employees Worked With
Other Employees :
Bailey, set up pick up and delivery service. Went very well.
May 14, 2020
Great experience with everything. Great experience with everything and everyone at the dealership, they got me in right away, got the car fixed within a day and at a great price. Great experience with everything and everyone at the dealership, they got me in right away, got the car fixed within a day and at a great price. More
by troy.halbur
Employees Worked With
May 14, 2020
A good experience! I came in to take a test drive and left with a new RAV4. All in all, it was a stress-free experience. Todd was very pleasant to work with and the deal I came in to take a test drive and left with a new RAV4. All in all, it was a stress-free experience. Todd was very pleasant to work with and the dealership was set to make me a fair offer. Everything was handled very efficiently, and I was treated very well. More
by sherryrobinson
May 13, 2020
Got to say Kenneth Bright was great, He was very nice and helpful, direct and didn’t beat around the buches. Definitely a good experience. Everyone was polite and patient with our question and Concerns. Defi helpful, direct and didn’t beat around the buches. Definitely a good experience. Everyone was polite and patient with our question and Concerns. Definitely recommend. More
by Maribel
May 13, 2020
I'm very happy with the purchase I made last Friday at Toyota of DSM. There was no pressure from Ian, he was great with the purchase all around. Everything went super smooth. I'm happy with the car, happ Toyota of DSM. There was no pressure from Ian, he was great with the purchase all around. Everything went super smooth. I'm happy with the car, happy with the deal and anyone I hear looking for a car I will tell them to check you guys out. Thank you. More
by kylemccarl
May 13, 2020
Pleasantpurchase Buying a car at this dealership was an awesome experience. No pressure, very helpful. Eric was very good. He is very knowledgeable, honest and profes Buying a car at this dealership was an awesome experience. No pressure, very helpful. Eric was very good. He is very knowledgeable, honest and professional. I would not hesitate to purchase from him again. More
by mvcarlson
Employees Worked With
May 11, 2020
You had major repairs done to my truck very fast!!! And it appears to be perfect!! Thank you for the great service!! I will use your service department again. it appears to be perfect!! Thank you for the great service!! I will use your service department again. More
by Tam
Employees Worked With
Not sure
