Toyota of Des Moines

Becky was extremely helpful and honest in identifying the best vehicle for me and my needs Gentleman who showed me the vehicle features was extremely helpful and knowledgeable and patient with answering my best vehicle for me and my needs Gentleman who showed me the vehicle features was extremely helpful and knowledgeable and patient with answering my questions. More

Jim Weaver was very considerate and patient about our special family requirements for a pre-owned vehicle (ie pet allergies) . I was very impressed with the vehicle orientation and training for send off special family requirements for a pre-owned vehicle (ie pet allergies) . I was very impressed with the vehicle orientation and training for send off. Totyota of Des Moines was willing to meet or exceed pricing from another dealership and that was very helpful. More

We had no intention of buying a car November 12, we were planning on looking at different cars. Mr. Jeremy Pugh our salesman did an excellent presentation, was friendly, considered our needs, did not press planning on looking at different cars. Mr. Jeremy Pugh our salesman did an excellent presentation, was friendly, considered our needs, did not pressure us, but truly sold us on the Toyota Highlander. He was considerate of our concerns and questions, and answered them. We left Toyota of DesMoines driving our new car for several days in North West Iowa and just got back home. The car drives beautifully and I love it, thank you Mr. Pugh for making our decision to buy the car. Arta Harman More

Service staff is very responsive and professional. I typically use the dealership's pick-up and delivery service to/from my workplace, and the drivers are all very prompt and reliable. I wouldn't take typically use the dealership's pick-up and delivery service to/from my workplace, and the drivers are all very prompt and reliable. I wouldn't take my Toyota anywhere else for servicing! More

I feel that my experience at Toyota of DM was the best experience I have ever had at a dealership! I was seriously doubting that I would be accepted for a loan because of my credit history. I think Joe wa experience I have ever had at a dealership! I was seriously doubting that I would be accepted for a loan because of my credit history. I think Joe was his name in financing said he would get me approved for a loan and he did! I am so grateful to him. I feel that the dealership as a whole bent over backwards to make this happen for me. I have never had such a new vehicle and I couldn't be prouder. I want to say thank you to everyone that had a part in me driving away with a new car. I love love love my Toyota Camry! THANK YOU!!! More

I could not have asked for a better experience. The entire team was helpful, courteous, and made me feel more welcome than I could have ever dreamed. entire team was helpful, courteous, and made me feel more welcome than I could have ever dreamed. More

I have had such a wonderful experience with the service department - and especially Dennis, that now when it was time for a new car purchase, I instantly asked who would be a good fit for me. Dennis sugg department - and especially Dennis, that now when it was time for a new car purchase, I instantly asked who would be a good fit for me. Dennis suggested Becky Grissom, and I couldn't have asked for a better sales associate. She did a wonderful job answering questions and providing knowledgeable assistance. Sales service was as expected. Again, helpful information was provided as needed. The final gentleman who prepared my car, showed me where items were and how to use them was also very helpful. I gave a slightly lower rating for price because I do not make a great deal of money and Toyota's are somewhat expensive, but from past history, I know that the vehicle will be well built, last a long time, and run for many miles (we have had 3 - 4Runner's that have lasted for 325,000-sold to a second owner, 300,000, and nearly 500,000 miles respectively). I would recommend to anyone that they come to your location for their next car purchase. More

Lee let me know what was going on with my vehicle and was friendly when speaking with him. He spent time trying to find out what was going wrong with my sensors in my car so as to find the right solution to friendly when speaking with him. He spent time trying to find out what was going wrong with my sensors in my car so as to find the right solution to the problem. I would definitely bring my vehicle back for service and recommend Toyota to others. More

I had done a lot of research on Toyota Prius and Camry's. Steve contacted me and offered his help. He was always polite and non pushy. When I decided to purchase a car, my brothers and I had don Camry's. Steve contacted me and offered his help. He was always polite and non pushy. When I decided to purchase a car, my brothers and I had done research on prices and other dealerships and what I wanted. We met with Steve and he took a great deal of time explaining the process and what was offered with the Camry. We didn't have to dicker over price because we walked in knowing what we would pay. He matched it. He talked about other possibilities due to my high mileage on my old Camry but accepted my decision. I would recommend him to anyone else buying a car. More

We received great customer service from start to finish! I felt as if I was buying a brand new car instead of a used car with the time and attention that we got there. They took the time to explain all of I felt as if I was buying a brand new car instead of a used car with the time and attention that we got there. They took the time to explain all of the buttons and levers in the vehicle and gave me tips and sheets on using some of the new technology. All of the people that I met and interacted with there were great to work with. I would definitely buy from this dealership again! More