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Toyota of Des Moines

Grimes, IA

4.7
8,328 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,328 reviews

June 17, 2020

Excellence every time They made it a very positive experience from the beginning. Steve did a lot of work and we received the vehicle we wanted. Brenna was the best in ever More

by elswano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gentleman who got the Rav4 ready and explained everything to us, Brenna Bjorland
Jun 18, 2020 -

Toyota of Des Moines responded

This is what we love to hear! Thank you so much for the positive feedback and the glowing recommendation! We look forward to getting the opportunity to work with you again in the future!

June 12, 2020

I was impressed with my overall experience. My salesman, Justin Harris, was very hardworking, patient, and answered all questions I had. If he did not know the answer he knew someone who did! The J.P. did w More

by Ashleeellsworth4
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Stover, Justin Harris
Jun 12, 2020 -

Toyota of Des Moines responded

Ashlee, thank you for taking the time to leave us this wonderful review. We are so glad that you experienced great customer service from so many people on our team. We hope that you enjoy your new vehicle. Please let us know if you need anything, and we can't wait to work with you again!

June 11, 2020

Josh provided an excellent vehicle assessment with a video walk around. Very much appreciated. I like all of my automotive experiences with Toyota of Des Moines. More

by johnwaldron1961
Recommend Dealer
Yes
Employees Worked With
Mike Lebeda
Jun 12, 2020 -

Toyota of Des Moines responded

John, thanks for leaving us a review on your experience with Toyota of Des Moines! We will be sure to pass along your thoughts to Josh. Come again!

June 10, 2020

I have always been happy with the work and the service that you dealership has provided. I was also pleased that I had a discount coupon that could be used. More

by Sharon Newman
Recommend Dealer
Yes
Employees Worked With
Chris Galvin - 5 stars
Jun 11, 2020 -

Toyota of Des Moines responded

Thank you for leaving us a review, Sharon! We are glad you enjoyed working with us, and we hope you come again soon!

June 08, 2020

Right from the test drive, the folks at Toyota of Des Moines were excellent to work with. Steve took the time to show me the features of the RAV4, then after showing me them in action, let me take the wh More

by dmongar
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcy Davis
Jun 09, 2020 -

Toyota of Des Moines responded

Thank you for taking the time to leave us such a wonderful review. We are so glad that both Steve and Marcy could make your car-buying experience a good one! We hope that you enjoy your new RAV4. If you need anything let us know, we can't wait to work with you again in the future!

June 07, 2020

Ian was excellent as always!! Appreciate him fixing a minor mistake from a past repair. He was able to get me in on short notice. More

by tdressen
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Toyota of Des Moines responded

Thank you so much for your feedback! We're so glad to hear that your appreciated Ian's efforts. We will pass your compliments on to him! We look forward to working with you again in the future!

June 06, 2020

Excellent service I have used this dealership for many years and they have always given me excellent economical helpful rapid service. They go above and beyond to make More

by aliceenfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Selby, Ken Bright
Jun 09, 2020 -

Toyota of Des Moines responded

Thank you so much, Alice! We truly appreciate you taking the time to let us know how we did! We also appreciate the continued business and hope to see you again in the store soon! Take care!

June 05, 2020

recall Very efficient in getting my recall done. Staff was especially considerate with all of the pandemic going on. I would recommend your service departmen More

by Billcon#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Toyota of Des Moines responded

Thank you so much for the wonderful feedback and recommendation! It means so much to hear such positive words during this time. We assure you that the safety of our customers as well as our staff is of utmost priority to us! We look forward to getting the opportunity to work with you again!

June 05, 2020

The customer service was excellent! Enjoyed doing business with you. We appreciated no pressure to buy a new vehicle. I also appreciated someone going over the features of the car More

by Kbald12807
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Toyota of Des Moines responded

That's awesome. And we appreciate you choosing Toyota of Des Moines. Thank you for taking the time to provide this awesome feedback on Steve and Toyota of Des Moines. Feel free to reach out to our office at any time so we can continue to provide excellent service for you.

June 04, 2020

OIL CHANGE FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLEN More

by alichinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Toyota of Des Moines responded

THANK YOU THANK YOU THANK YOU for this excellent and entertaining feedback. We are so glad your visit was fast, friendly, and excellent. We hope to see you again so we can continue this excellent service for you. Thank you for choosing Toyota of Des Moines

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