Toyota of Des Moines

Incredibly Flexible vehicle purchase When we purchased the vehicle it was not in stock. Before it came a similar vehicle arrived at Toyota of DM and agree to change to it. Day I was sch When we purchased the vehicle it was not in stock. Before it came a similar vehicle arrived at Toyota of DM and agree to change to it. Day I was scheduled to pick it up had emergency trip to hospital for internal bleeding. Once I got out my sales person was in for back surgery. With all the challenges other staff took care of paperwork and vehicle delivery. Thanks to all for making this all work and I now have great new vehicle. Quick healing to my sales associate. More

A Truthful Seller Dan is a fantastic salesman! He has helped my husband and I from start to finish. If you have any questions he'll have the right answers and more. Dan is a fantastic salesman! He has helped my husband and I from start to finish. If you have any questions he'll have the right answers and more. More

Great experience again We have always had a fantastic experience at Toyota of Des Moines. That’s high praise when it comes to buying a car. Not my favorite thing to do nor We have always had a fantastic experience at Toyota of Des Moines. That’s high praise when it comes to buying a car. Not my favorite thing to do normally! Respect, professionalism, knowledge and kindness is what we have experienced. Toyota also does a great job serving our cars! More

Great, courteous service! I love that I can take my car in for an oil change and not be challenged with questionable up-sells. While they are thorough and do find any problems I love that I can take my car in for an oil change and not be challenged with questionable up-sells. While they are thorough and do find any problems that have arisen with my FJ, they have earned my trust completely in caring for my car in a reputable manner. I'm very pleased with the service department. More

Great experience Shane was a pleasure to work with. From the moment I entered the showroom until I drove away in my new Highlander everyone was professional, friendly Shane was a pleasure to work with. From the moment I entered the showroom until I drove away in my new Highlander everyone was professional, friendly and knowledgeable. I was able to negotiate the price to my satisfaction. An overall great experience. More

Getting ‘Winter Ready’ This Des Moines area Toyota dealership is ALWAYS professional, honest, caring, and trustworthy. I believe their service rep when recommendations are This Des Moines area Toyota dealership is ALWAYS professional, honest, caring, and trustworthy. I believe their service rep when recommendations are made, as they truly service MY car as if THEIR FAMILY was going to ride in it soon. I have been a loyal ‘Toyotan’ for 30+ years and plan to buy Toyota transportation until I no longer drive!!! More

Toyota of Des Moines is the best!! Every employee at Toyota of Des Moines is wonderful - friendly, knowledgeable, helpful and they go above and beyond for their customers. A friend who Every employee at Toyota of Des Moines is wonderful - friendly, knowledgeable, helpful and they go above and beyond for their customers. A friend who has purchased from Toyota of Des Moines and uses their service department recommended I check them out. When we were interested in a vehicle listed on their website, staff was excellent answering our questions through e-mail and text. When we decided to go to the lot to see the vehicle later in the day, it wasn't on the lot, but our sales rep tracked it down, drove us directly to the vehicle and we test drove it back to the lot with him showing us all the features of the vehicle. Overall it was a wonderful experience and I would highly recommend Toyota of Des Moines whether looking for a new or used vehicle or for service. This was my first time buying from them but I'm now a loyal customer because of this experience and would highly recommend them. More

Highlander Aaron Christensen did an excellent job going Over the Highlander. It was a pleasant experience at the dealership. I would recommend Aaron to others wh Aaron Christensen did an excellent job going Over the Highlander. It was a pleasant experience at the dealership. I would recommend Aaron to others who are looking for a vehicle. More

10,000 Mile Service I was greeted very promptly and spoke to the service Technion shortly. I chose to wait in the waiting room and after 45 minutes my name was called to I was greeted very promptly and spoke to the service Technion shortly. I chose to wait in the waiting room and after 45 minutes my name was called to discuss the service. This service was free during the first 2 years. More

Wonderful experience at Toyota of Des Moines No doubts that this dealer is rated as one of the best one in Iowa. The salesperson provided the services beyond our expectations. He walked us throug No doubts that this dealer is rated as one of the best one in Iowa. The salesperson provided the services beyond our expectations. He walked us through the options in which the types of vehicles we were interested in. It made the car-buying process go easily. He did not focus on how much he would earn the commission. Instead, he cared about the customer's preferences, which is the key thing that the dealers should be doing. I had a wonderful experience at Toyota of Des Moines and walked out with the truck that I plan to own. More