Toyota of Des Moines

We recently purchased a 2011 Toyota Rav4 from Toyota of Des Moines. The sales person, JD Kent, was very helpful and knowledgeable; he was very thorough in answering our questions, and helped to make our c Des Moines. The sales person, JD Kent, was very helpful and knowledgeable; he was very thorough in answering our questions, and helped to make our car shopping experience a pleasant one. We are very pleased with our purchase, and would recommend JD to anyone who's in the market for a new or used vehicle. Great service! More

We were pleased. We would have liked more for our trade in, but ultimately we are happy. Steve was professional and knowledgeable and courteous. Thank you. in, but ultimately we are happy. Steve was professional and knowledgeable and courteous. Thank you. More

Chris Donahue did an excellent job. He knows that Chris Donahue did an excellent job. He knows that customers time is valuable and did everything in he could to expedite the car buying process! I le Chris Donahue did an excellent job. He knows that customers time is valuable and did everything in he could to expedite the car buying process! I left my hard hat and safety vest in my trade in. Chris Donahue called and offered to personally drop it off at my house. That in my opinion is going above and beyond the call of duty! It is refreshing to deal with someone who cares about customer service. Chris Donahue did awesome job he is great asset to your company. Also the guys in the delivery department were very helpful with all the options on the vehicle in showing me how everything worked. This is my second car I have purchased at your dealership and we will do business in the future. Keep up the good work. Also Forman Ford Glass Company would be happy to do any Aluminum and Glass work you need in the future, we treat customer service the same way Toyota does! Sincerely; Mark Wineman More

I had a great overall experience purchasing my new vehicle. I would definitely recommend this dealership and my sales rep (Shane Siegel) to my friends and family. vehicle. I would definitely recommend this dealership and my sales rep (Shane Siegel) to my friends and family. More

All of the staff was very friendly. The salesman I worked with (Chris Donahue) was very knowledgeable about the vehicle. They have great pricing for their cars. Their Toyota Care is a great program. with (Chris Donahue) was very knowledgeable about the vehicle. They have great pricing for their cars. Their Toyota Care is a great program. More

Last December (2013) I was ready to buy my first car. Thinking about it was a little intimidating, but many people, including family members, assured me that the folks at Toyota of Des Moines were friend Thinking about it was a little intimidating, but many people, including family members, assured me that the folks at Toyota of Des Moines were friendly, helpful and not the type of high-pressure car salesmen first time car buyers dread meeting. Chance would have it that my wife and I worked with Derek Haskin. From the very get-go he was cordial, compassionate and very concerned with helping us find the right car for our needs, at the right price for our budget. I had done my home work and knew that I wanted a certified pre-owned Toyota Camry. Even had an exact car picked out from the many featured on their website. Derek gladly showed us that particular vehicle, took us for a test drive, and was very knowledgeable about the strengths and shortcomings of the vehicle. By Derek's suggestion, we ended up with a different Camry - same year, black instead of silver, about 1,000 more miles, with an asking price of about $1,000 less. My wife and I liked this one even better than the first Camry. So it was time for negotiations. With no experience bartering over car prices, this wasn't an element of the process that I was looking forward to. But Derek was very considerate of our financial situation, preferred monthly payments, and worked with us to come to a final price that was beneficial to both sides. It was a much easier process than I ever could've imagined. A day after taking ownership of the car, I contacted Derek about a cigarette burn my wife had discovered along the window sill on the passenger side. Derek told us to bring it in right away and had the burn repaired free of charge. This left a positive, lasting impression for sure. If and when my wife and I go to buy our next vehicle, we'll gladly go through Derek Haskin again. He's a fine car salesman. More

Excellent service and sales provide by Jim Weaver. We looked at other dealerships and Jim set himself apart from the competition. You have a truly great salesman with Jim. Thanks Jim! looked at other dealerships and Jim set himself apart from the competition. You have a truly great salesman with Jim. Thanks Jim! More

It was a great experience as always. I have bought my last five cars here and will continue to do so in the future. Quality products and outstanding service last five cars here and will continue to do so in the future. Quality products and outstanding service More

Steve sent me a text message after the dealership was closed to let me know he had received my message and would get back to me. Not everyone would do that and he was very helpful when I did decide to g closed to let me know he had received my message and would get back to me. Not everyone would do that and he was very helpful when I did decide to go and lease a new vehicle. More

I had a excellent experience at Toyota of Des Moines from the moment I walked through the doors of the dealership. I was greeted and helped to find sales consultant Jim Weaver very fast. Jim worked very hard the moment I walked through the doors of the dealership. I was greeted and helped to find sales consultant Jim Weaver very fast. Jim worked very hard for me to get me the car I wanted. Even going out of his way to make sure I got the color I wanted to. The hole experience of leasing my New Prius through Toyota of Des Moines was great. I appreciate everyone that I dealt with. Thank You Jim Lloyd More