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Toyota of Des Moines
Grimes, IA
8,099 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 8,099 reviews
October 04, 2019
Didn't waste time playing the car sales game. Shane Siegle cut to the chase on the deal we wanted. Brenna was pleasant and made financing easy. Both a pleasure to deal with. Thanks Toyota Shane Siegle cut to the chase on the deal we wanted. Brenna was pleasant and made financing easy. Both a pleasure to deal with. Thanks Toyota More
by Ed Pilkington
October 04, 2019
Purchased a new 2019 Prius Both the sales and finance persons were excellent in listening and responding to our questions, and reached a price that was fair for both parties. W Both the sales and finance persons were excellent in listening and responding to our questions, and reached a price that was fair for both parties. We keep going back to Toyota of DSM because of the character of their staff - sales, finance, and service. It's nice to know that when you go there, you will not be taken advantage of. More
by Martha Gelhaus
October 04, 2019
This was by far the best place we have car shopped. Very nice people to work with and everything was done so quickly. Highly recommend. Faraz was awesome. nice people to work with and everything was done so quickly. Highly recommend. Faraz was awesome. More
by Scott1984
October 03, 2019
Brought Highlander in for a check on gas cap door not functional, took 10 minutes, found out it had been disconnected by another shop while putting on remote start. Fixed and on my way. functional, took 10 minutes, found out it had been disconnected by another shop while putting on remote start. Fixed and on my way. More
by Joan123
Employees Worked With
October 03, 2019
Great Service Justin helped me with my new tire purchase - love the fact I get free tire rotation with my purchase. He got me scheduled right away and my vehicle w Justin helped me with my new tire purchase - love the fact I get free tire rotation with my purchase. He got me scheduled right away and my vehicle was ready when promised. More
by Debbie S
Employees Worked With
October 03, 2019
Great experience. We visited the dealership multiple times and were treated very nicely each visit. From sales to finance to our vehicle tour each employee there was very professional times and were treated very nicely each visit. From sales to finance to our vehicle tour each employee there was very professional More
by Brad
October 03, 2019
Everything was very professional, start to finish. From the sales team to the financing. I never felt pressured in any way. Derek made the experience very easy. the sales team to the financing. I never felt pressured in any way. Derek made the experience very easy. More
by Joe
Employees Worked With
Derek Harris , Marcy Davis
October 03, 2019
Leasing 2019 Rav4Limited I was interested in leasing a 2019 RAV4 Limited. Shane worked with me to find the exact vehicle I wanted since they did not have it on their own lot I was interested in leasing a 2019 RAV4 Limited. Shane worked with me to find the exact vehicle I wanted since they did not have it on their own lot. They found the vehicle I wanted within a day and sent someone to pick it up and my entire transaction was finished within three days. Brenna, the finance person who worked with me, was super! This was a really good car buying experience. And so far, I love the RAV4! More
by RAV4 lover
October 02, 2019
Price gouging and reports of sharing people's ssn's. Don't go there!! Raised used vehicle price by 2k overnight because winter was coming and not because a sale ended. Don't expect fair prices there. Don't go there!! Raised used vehicle price by 2k overnight because winter was coming and not because a sale ended. Don't expect fair prices there. More
by Brianp
Employees Worked With
Bob Staley
October 02, 2019
Look Time Customer Service department is very good. Length of time to service my vehicle has always been excellent. Can't speak to the sales department at this time. Service department is very good. Length of time to service my vehicle has always been excellent. Can't speak to the sales department at this time. More
by TS
Employees Worked With
Chris Galvin
