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Toyota of Des Moines

Grimes, IA

4.7
6,107 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,107 reviews

April 01, 2014

My experience at Toyota of Des Moines was good. The salesman was very helpful, although I did at times feel a bit of pressure to make a decision. In the end, I was very happy with my choice! More

by cwhipp2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2014 -

Toyota of Des Moines responded

Cwhipp2010, thank you for taking the time to leave us this review. We are glad you had a good sales experience working with Derek. Enjoy your new vehicle! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 31, 2014

My whole experience with Toyota of Des Moines was great. Steve Johnson worked with us and our whole experience was was pleasant from the first time I called Steve till we took delivery of our new Highlander More

by a09742
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Apr 01, 2014 -

Toyota of Des Moines responded

A09742, thank you for taking the time to give us your feedback. Thank you for your continued business! We are so happy that you have continued to have such great experiences while working with us and Steve in particular. Enjoy your new Highlander! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 28, 2014

Used Car Purchase We purchased a nice, clean 2008 Honda Accord and are very pleased with the car. Bobby as always listened to what our needs were and helped us find th More

by pattyburrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 01, 2014 -

Toyota of Des Moines responded

Pattyburrell, thank you for taking a moment to leave us this review. We are happy to hear that you have continued to be pleased with the service you receive when working with Bob. Thank you for your continued business! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 25, 2014

I recently had a bad service experience with Toyota of Des Moines, after discovering a broken part on a recently purchased RAV4. I posted a review, something I had never done before. Within an hour, I was More

by JimCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips, Ron Short, Larry Murphy, Joe Myers
Mar 26, 2014 -

Toyota of Des Moines responded

JimCM, thank you for taking a minute to leave us this review and for making us aware of the previous situation by reaching out to us online as well. We are glad that you had the issue resolved and had such a great experience working with everyone in our service department. Everyone will greatly appreciate hearing your positive feedback. Enjoy your RAV4! Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 23, 2014

Our rating was determined by the excellent people that made our visit complete purchasing our Highlander. We are looking forward with Dennis Parker in the Service Area to keep our vehicle maintained as More

by agrimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Mohrman, William Godwin
Mar 24, 2014 -

Toyota of Des Moines responded

Agrimm, thank you for taking the time to give us your feedback. We are glad to hear that you had such an excellent experience with Chris and William. We look forward to your visit to work with Dennis to service your new Highlander. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 20, 2014

I got a great price on my car. Many thanks to Steve Henigan! I will definitely be back in the future. I highly recommend Toyota of Des Moines. More

by a6666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 20, 2014 -

Toyota of Des Moines responded

a6666, thank you for taking a minute to leave us this review. We are happy to hear that you found what you were looking for and at a great price too! Steve will appreciate your positive feedback. Thank you in advance for your recommendation. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 19, 2014

Second car purchased through this dealer and generally had good service. The only time we had an issue was with service when my husband got some bad gas at a gas station in our 2009 Rav 4 and it destroye More

by ebergers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright
Mar 20, 2014 -

Toyota of Des Moines responded

ebergers, thank you for taking the time to give us your feedback. We are glad to hear that you came back to see us to purchase your second vehicle. Thank you for your patience and understanding as you worked with the service department to resolved the issue with your RAV4. We are happy to hear it was all fixed to your satisfaction. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 18, 2014

Working with William Godwin was pleasurable. He knew his business, he worked to assist us in getting more than we wanted at a price only slightly above our budget. More

by kandipetersen9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Godwin
Mar 20, 2014 -

Toyota of Des Moines responded

Kandipeterson9, thank you for taking a minute to leave us this review. We are happy to hear that you had such a great experience working with William. We work hard to serve our customers and get you the best vehicle that will suite your needs. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 16, 2014

We received excellent service from William and others who showed us how to use our vehicles (2). We will recommend Toyota of Des Moines to family and friends. More

by leb51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Godwin
Mar 17, 2014 -

Toyota of Des Moines responded

Leb51, thank you for taking the time to give us your feedback. We are happy to hear that William was able to provide you with excellent service during your time with us. Thank you in advance for any recommendations to your friends and family. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

March 15, 2014

Mr. Huff treated us with a courteous and business like presentation. He knew the product and presented it very well. At no time did we have a sense of pressure. More

by mistydog
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mar 17, 2014 -

Toyota of Des Moines responded

Mistydog, thank you for taking a minute to leave us this review. We are happy to hear that you had a great customer service experience with Rob. Please give me a call at 515-276-4911 if you would like to discuss your time at our dealership in greater detail. Thanks, Ray Murphy, General Manager.

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