Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
6,116 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,116 reviews
June 02, 2014
It Was All About Us! Our salesman, Thor Lewers, took the time to listen to our needs in a new vehicle. He also worked with the manager to get us the best deal possible. Our salesman, Thor Lewers, took the time to listen to our needs in a new vehicle. He also worked with the manager to get us the best deal possible. I was really interested in a Toyota Highlander Prius, but after hearing about transporting two bicycles, wheelbarrow, landscaping tools, and plants for projects around town, Thor steered us toward a Sienna. Another of our concerns was a comfortable and quiet ride for our trips to see our children in the winter. The 2014 Sienna meets all of those needs. We couldn't be happier! More
by DeniseFletcher
May 30, 2014
Team Work!! Everyone was freindly and always kept us informed. Also everyone was working so hard to get us the truck that we wanted. I just want to thank Toyota' Everyone was freindly and always kept us informed. Also everyone was working so hard to get us the truck that we wanted. I just want to thank Toyota's team and especially William very much for the great service and we will be visiting them again when we need another vehicle. More
by CLAPSAJL
Employees Worked With
Joe in financing, William Godwin
May 29, 2014
Wonderful!!!!!! Everyone at Toyota was extremely professional and accommodating. Scott was fabulous to work with. Jared went through and explained everything with t Everyone at Toyota was extremely professional and accommodating. Scott was fabulous to work with. Jared went through and explained everything with the vehicle. He even programmed my phone and Pandora. I had my grand daughters with me and one of the employees offered to warm up her bottle in the break room. I would highly recommend Toyota of DSM to friends and family. This is my 5th Toyota and I'll never own another brand of car. More
by barnum07
Employees Worked With
Scott Hampe
May 23, 2014
!794 Toyota Crew Max Excellent service from the beginning. Very good follow up prior to returning. Dealership is still under construction but looked 1st class despite th Excellent service from the beginning. Very good follow up prior to returning. Dealership is still under construction but looked 1st class despite the work being done. Inventory was slim on this model but fortunately found what I was looking for with a couple options installed at the dealership. Delivered on time and Finance was quick and easy. This is my second Toyota Tundra but probably not my last. Thank you for a pleasant experience. Sincerely, Ken Wilson More
by kenwilson
May 22, 2014
5 Toyota owner poor service in Des Moines I called 2 days in advance explaining no air conditioning air flow in Sequioa cabin. They told me it was sensors when I checked in air. 3 hours later I called 2 days in advance explaining no air conditioning air flow in Sequioa cabin. They told me it was sensors when I checked in air. 3 hours later I went to the service counter (they did not come and get me) and they said it was blockage which is what I told them when I scheduled the appointent and when I checked in. They now say it will take 6 hours and overnight. I don't have issue with that but if they had listened to me either time I explained the problem we would be 3 hours ahead. I love Toyotas and have purchased 4 from this dealership starting in 1982. Great place to buy a car. Do not get it serviced here. We live 55 miles avay and do most maintenance locally. The last service we had done at this dealership was on our Sienna. Very similar issues. We live midpoint between Des Moines and Iowa City and plan on future purchases in Iowa City. Service here is very subpar. More
by Ericp
Employees Worked With
Service Manager
May 20, 2014
Excellent Experience Purchasing my RAV4 was an excellent experience. Bob was so kind, helpful, and knowledgeable. I knew exactly what vehicle I was interested in and he Purchasing my RAV4 was an excellent experience. Bob was so kind, helpful, and knowledgeable. I knew exactly what vehicle I was interested in and he gave excellent service in assisting me with the sale. I was also impressed with Joe Myers who handled the final purchase and paper work. He was also very helpful and kind. Purchasing a vehicle at this location is a warm, non-stressful experience. Toyota should be very proud of this group of people. Thanks to all! Rose Paullin More
by roxxy044
Employees Worked With
Joe Myers, Bob Link
May 20, 2014
Great Experience We had a great experience at DM Toyota from the minute we drove in the door until we drove our new Highlander out the door! They communicated well wit We had a great experience at DM Toyota from the minute we drove in the door until we drove our new Highlander out the door! They communicated well with us and made us feel welcome. More
by LFoltz220
Employees Worked With
Bill Klomstadt
May 17, 2014
Excellent experience I was impressed with the experience I had at Toyota of Des Moines. Faraz was very friendly and knowledgeable, and made the experience of buying a car I was impressed with the experience I had at Toyota of Des Moines. Faraz was very friendly and knowledgeable, and made the experience of buying a car less stressful! More
by Eabbuehl
Employees Worked With
Ryan, Faraz Asad
May 16, 2014
Solid Experience Probably the best new car buying experience I've ever had. Derek was great to work with, found the car I wanted, shipped it in at no cost and they got Probably the best new car buying experience I've ever had. Derek was great to work with, found the car I wanted, shipped it in at no cost and they got me a better financing deal than my bank. More
by aaronkwhite
May 15, 2014
A great car buying experience The entire process of purchasing a Toyota Rav4 was made a very pleasant experience by the dealership staff and specifically, our sales consultant Dere The entire process of purchasing a Toyota Rav4 was made a very pleasant experience by the dealership staff and specifically, our sales consultant Derek Haskin. More
by Eric66
