Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,117 reviews
Highlander Derek was great to work with and we enjoy working with him. I would recommend others to him. We were just not happy with the miles on the car since i Derek was great to work with and we enjoy working with him. I would recommend others to him. We were just not happy with the miles on the car since it was a dealer trade. More
Excellent Customer Service Faraz was there for us 100%. We appreciated greatly him going above and beyond in picking us up, getting us a tow service, meeting the tow service an Faraz was there for us 100%. We appreciated greatly him going above and beyond in picking us up, getting us a tow service, meeting the tow service and making sure we could make it all happen the same day. He truly show exceptional customer service and it made what could have been a miserable experience bearable. We greatly appreciate everything he did for us. So thank you for having such exceptional employees that truly put the customer first. Becky Meyer More
Thank you The staff I met were great. The guys who did the training were awesome as was the gentelman in finance. I really don't like trading vehicles, but they The staff I met were great. The guys who did the training were awesome as was the gentelman in finance. I really don't like trading vehicles, but they made it a good experience. Thanks, Toyota of Des Moines! More
Patient salesman I looked at and drove many vehicles in my monthlong search for the next new vehicle that would get me 300,000 miles over the next 15 years. I found my I looked at and drove many vehicles in my monthlong search for the next new vehicle that would get me 300,000 miles over the next 15 years. I found my new Toyota Camry with the assistance of salesman, Jeremy Pugh, whose patience I appreciated with all my questions and test drives over a couple week period. Thanks Jeremy. More
Customer-Driven Service Jeremy Pugh was very helpful and truly cared about helping us find the right vehicle. Jeremy was very pleasant to work with and answered all of our qu Jeremy Pugh was very helpful and truly cared about helping us find the right vehicle. Jeremy was very pleasant to work with and answered all of our questions in great detail. It was clear that customer service was his number one priority. I was very pleased with the quality of service I received at Toyota of Des Moines. More
Camry I loved my experience at Toyota. Everyone was very friendly. I would highly recommend Toyota of Des Moines. Thor was very outstanding at his job. I loved my experience at Toyota. Everyone was very friendly. I would highly recommend Toyota of Des Moines. Thor was very outstanding at his job. More
Excellent salesman Jeremy is awesome. He was willing to help find a vehicle that worked for you & no pressure to buy that vehicle if not satisfied with the vehicle. Rath Jeremy is awesome. He was willing to help find a vehicle that worked for you & no pressure to buy that vehicle if not satisfied with the vehicle. Rather than answer wrong he would verify the correct response first. More
Great job Derek was very easy to get along with. He explained everything very well. If he didn't know what something was, he made sure to find out for me when I Derek was very easy to get along with. He explained everything very well. If he didn't know what something was, he made sure to find out for me when I picked up my car. Great experience at this dealership! More
Jeremy Pugh The reason I gave such good scores when scoring Jeremy is that felt he put in a lot of time for my daughter and I. We were there 6 hours! But we were The reason I gave such good scores when scoring Jeremy is that felt he put in a lot of time for my daughter and I. We were there 6 hours! But we were busy the whole time as he answered our questions about leasing. Jeremy worked with us to get the best deal for my daughter's first car lease. We left there feeling that we got a fair deal and she was happy. Thank you, Jeremy. More
New Highlander We live in Florida and just bought a new Highlander from Toyota of Des Moines !! We were looking for a certain Highlander in Florida and the local de We live in Florida and just bought a new Highlander from Toyota of Des Moines !! We were looking for a certain Highlander in Florida and the local dealers were not able to find the car we wanted, So on a whim, since we were going to be in Iowa on a trip to visit family, we called Toyota of Des Moines and talked with Jeremy Pugh from their sales department. Jeremy was great to work with. Even though we were calling from Florida, he took us seriously, offered us a really good price, and worked very hard to locate and secure the Highlander we wanted. We would certainly recommend getting your next vehicle from Toyota of Des Moines and especially contacting Jeremy Pugh. Jeremy worked tirelessly to find the specific vehicle we wanted, is very personable, and made us feel like we were his only customer. Judy and Dan Dolan More