Toyota of Des Moines

Timely Great service! The whole process took less than a day! Rob wasn't pushy one bit! That is what I look for in a sales person! Great service! The whole process took less than a day! Rob wasn't pushy one bit! That is what I look for in a sales person! More

Operation Accounting Supervisor Excellen customer service! JD was so helpful, eventhought we were there late at night close to their close time, he still very patiently help us to fi Excellen customer service! JD was so helpful, eventhought we were there late at night close to their close time, he still very patiently help us to find the car we are looking for. We love our new car! More

Great Experience I had a great experience with Toyota of Des Moines! Sadiq Quraeshi was extremely knowledgable and friendly. He made the buying process simple and easy I had a great experience with Toyota of Des Moines! Sadiq Quraeshi was extremely knowledgable and friendly. He made the buying process simple and easy! I would recommend his services to anyone! More

Jeremy and Toyota equals DreamTeam Speechless. Out of all the years of going in and out of dealerships car shopping/buying, this by far is the best experience I've had and my parent Speechless. Out of all the years of going in and out of dealerships car shopping/buying, this by far is the best experience I've had and my parents. This is the 6th purchase of a new vehicle at Toyota since 2009. Here's a brief history why this dealership is like a 5Star Hotel (best comparison I can think of). Parents went in 2009 and bought a brand new Tundra Limited and a Corolla S within a week from each other. Experience was so amazing for them that they returned in 2012 and upgraded to the Tundra Platinum and another Corolla S! Now here we are in the present. Last week parents went in again because they love the new generation Corolla S Plus. Jeremy stepped in the picture and my parents instantly knew this is the guy we want on our team! My mother is a tough lil woman and she has no time for BS. Let's just say at the end Jeremy made my mom into a softy! My pop's instantly liked him right off the bat. After the purchase, I get a call from parents telling me about the deal with the 2014 Camry. I wasn't in the market to purchase nor buy a Camry. But I went in anyway to check it out. Met Jeremy and BAM .. he sold me!! Walked away with a 2014 Camry SE and I love it!! This guy is so genuine and honest that he sold this family 2 brand new vehicles with in 3 days! We recommend Jeremy to the fullest! 11 out of 10 in our book! Family of 3, Tundra, Corolla and now my Camry!! Loyal customers right here! ToyotaNation :) Thanks to Toyota, Larry in financing whom my parents have known for awhile, Rob, Dennis in service, the rest of the team and especially thanks to Jeremy!!! You the man More

Mrs lee Mr. Mathews was literally the nicest salesman I have ever met in my life. The best car buying experience I have ever had. He took lots of time with me Mr. Mathews was literally the nicest salesman I have ever met in my life. The best car buying experience I have ever had. He took lots of time with me and never once tried to pressure me. He seemed to genuinely care. He explained everything to me. I know that if I should ever have a problem regarding the car he would help me More

Upgraded from a Corolla to a Camry Ever since purchasing our very first Toyota (a Yaris) 6 years ago we've been loyal customers. And Toyota of Des Moines gets all of our business. Our Ever since purchasing our very first Toyota (a Yaris) 6 years ago we've been loyal customers. And Toyota of Des Moines gets all of our business. Our sales person has sold us our last 2 Toyotas. We opted for a lease with our Corolla and it still had about 6 months left on it. Becky called us to let us know that they were running an unbelievable special on Camry's. So she got us out of our Corolla lease and in to a brand new Camry lease for less than what we were paying for the Corolla. We've loved every experience we've had with Toyota of Des Moines and all of their employees and we're not exaggerating. We came all the way from Marion, Iowa to do business with them again. And will do the same when our lease is up in 3 years. More

Traded in my RAV 4 for a new one William was so helpful and patient making sure that all of my questions were answered. William made sure that my experience was a good one. William was so helpful and patient making sure that all of my questions were answered. William made sure that my experience was a good one. More

Best car buying experience I ever had. Steve Henigan is the best car sales guy I have worked with so far. He is very friendly , courteous and truly professional . Good customer service. Steve Henigan is the best car sales guy I have worked with so far. He is very friendly , courteous and truly professional . Good customer service. Overall very very satisfied with my experience with this dealership and Steve. More

Friendly, courteous with no pressure. Steve Henigan was quick, courteous and professional. Even though I hate buying cars, he made it a painless and enjoyable experience. Complete explan Steve Henigan was quick, courteous and professional. Even though I hate buying cars, he made it a painless and enjoyable experience. Complete explanation of how all the bells and whistles worked was impressive. More

Amazing customer service! When I came in the middle of my work day just to look at vehicles, I was not only greeted with a smile but with team work and enthusiasm for what I wa When I came in the middle of my work day just to look at vehicles, I was not only greeted with a smile but with team work and enthusiasm for what I wanted, not what they wanted to get off the lot! Steve M. helped me in the afternoon and when I came back later in the evening to test drive the vehicle, he was with other customers so Faraz stepped in and took me on the test drive. I did ask him about stepping in on Steve M. as my original sales person and Faraz said "we work together around here, we help each other out all the time". That is a statement I wish more companies would follow. Within about a 35 hour turn around, I test drove, made Steve M. and the finance department work really hard to satisfy my desires and needs and signed papers to get my new to me used van! I love it! I was however disappointed that one of the key fobs doesn't work on one door. I was told you couldn't replace or fix it because of the difference between my loan payoff that you took care of for me which was amazing in itself. :-(. Guess I will learn to live with that issue. Thanks so much for a remarkable experience! Kim Marsh More