Toyota of Des Moines
Grimes, IA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Taking good care Showed me the vehicle with the options I needed. I liked the way they spent time to understand my budget and my needs. I was happy at the way he took Showed me the vehicle with the options I needed. I liked the way they spent time to understand my budget and my needs. I was happy at the way he took care of everything. More
Very Favorable experience at Toyota of Des Moines I recently purchased a certified 2014 Toyota Venza. Steve Johnson in sales was very easy to work with and answered all my questions thoroughly. The I recently purchased a certified 2014 Toyota Venza. Steve Johnson in sales was very easy to work with and answered all my questions thoroughly. The car is in great shape and I'm sure will provide us with years of reliable service. This is our 4th Toyota product and we've loved every one. More
Bambi made car shopping necessary I'm very happy with our experience. Totalled our car and needed something in our price range to meet our needs as a busy family. Thrilled that our bud I'm very happy with our experience. Totalled our car and needed something in our price range to meet our needs as a busy family. Thrilled that our budget could provide a Brand New Toyota! We never dreamed we could own a New car, not just new to us. The staff from the front desk, to everyone you meet in the halls were warm, friendly and ready to assist in any way. All of our questions were answered and explained in a prompt manner. Wonderful experience! More
Very Disappointed We went to Toyota of Des Moines because our daughter had such a good experience a year ago. Such was not to be the case for us. We found a vehicle w We went to Toyota of Des Moines because our daughter had such a good experience a year ago. Such was not to be the case for us. We found a vehicle we really liked and began the sales negotiation process. We were trading a Saturn Ion and paying cash for the balance. We also had an unusual request that we put into the negotiation. I anticipated that there might be some push back for our request. I even expected them to say no, although I was hoping they wouldn't. This was important to us, however, and we were willing to walk out if they did not accommodate us. What I did not expect was the venom that we received. To his credit, the salesman acted appropriately. We have no complaint with him. The Sales Manager, however, was a jerk. I have never had to deal with such an arrogant and rude sales manager. I've dealt with several difficult managers, particularly from Stivers and Stew Hanson, but never one so high on himself. He apparently does not need my business. We usually buy 1 - 2 new cars per year. I had hoped to add Toyota to our list of possible vehicles. The final straw was the unkept promises. Several times, I was told that the General Manager, Ray Murphy, would call me. Hasn't happened yet. I haven't totally given up, but it has been a few days now. We would truly like to purchase a Toyota Prius. It appears that we may have to go out of town to accomplish this. More
Great Experience I recently purchased my new 2015 Camry at Toyota of Des Moines, and it was another great experience. I worked with the same salesman Bob Link, who so I recently purchased my new 2015 Camry at Toyota of Des Moines, and it was another great experience. I worked with the same salesman Bob Link, who sold me my last Toyota Camry 7 years ago. They really try to make you feel welcome and do what it takes to put a deal together. Good people, good cars. More
Great service We were recommended by a family member to meet with Sadiq. Fortunately, I was looking for a specific truck and you guys had a used one for a decent pr We were recommended by a family member to meet with Sadiq. Fortunately, I was looking for a specific truck and you guys had a used one for a decent price. Sadiq was nice enough to come in on his day off to get the deal done. We were able to work out a great price without the haggleing or headache. I would definitely go back for my next vehicle. More
Go lease!! So helpful and full of information on buying and leasing. Laid it all out on the table no smoke and mirrors. I would go back and recommend them to all So helpful and full of information on buying and leasing. Laid it all out on the table no smoke and mirrors. I would go back and recommend them to all my friends/family. More
RAV4 purchase on Dec. 4th Overall my experience was great! Everyone was super helpful, especially Charlie our sales rep, and as soon as we got there we got straight to the pric Overall my experience was great! Everyone was super helpful, especially Charlie our sales rep, and as soon as we got there we got straight to the price we were wanting. It did take a little longer than we were expecting for the whole process, but in the end I drove away with a new car that I love so it doesn't even matter. Great job Toyota of Des Moines! More
Execellent Service Mr. William Godwin: My wife turned in a lease and leased another Corolla within 2-3 hours. We have been leasing Toyota vehicles for the last 10+ year Mr. William Godwin: My wife turned in a lease and leased another Corolla within 2-3 hours. We have been leasing Toyota vehicles for the last 10+ years and can't say enough good things about them, and so we anticipate continued outstanding service. My wife received excellent service. I suspect we will continue to drive Toyota Corolla for the next several years. Larry J. Bowden More
Great Customer Service Our sales person, Mike Jobe, is a bit new to the business, but he was eager, helpful, honest, and great to work with. He found the car we wanted and Our sales person, Mike Jobe, is a bit new to the business, but he was eager, helpful, honest, and great to work with. He found the car we wanted and worked hard to help us buy it. I would highly recommend him. We were astonished by the delivery person, (Roger Pries) who not only cleaned up the car, but spent over an hour carefully going over the features of our new car. We have never experienced such an effort to help us enjoy our new car. It's usually "here are the keys; call us if you have any questions". What a pleasant surprise! More