Toyota of Des Moines

DSM Toyota I contacted my sales specialist (Shane Siegel) prior my visit based on my previous purchase 'in '09 knowing I would get great personalized service ag I contacted my sales specialist (Shane Siegel) prior my visit based on my previous purchase 'in '09 knowing I would get great personalized service again and I did. I highly recommend Shane and this dealership. More

No Hidden Costs I first talked to my sales rep a few months prior to purchase. I had a laundry list of questions that the internet did not have the answers I wanted. I first talked to my sales rep a few months prior to purchase. I had a laundry list of questions that the internet did not have the answers I wanted. Dustin didn't have the answers off hand, but was able to secure the correct information within a few days. When I was finally ready to buy my vehicle, I shot an email of my exact desires and asked what would be my "out the door" price and the breakdown of the numbers. With complete transparency, they laid out everything for me. With a little negotiation, we were able to come up with a better price than what truecar was looking to give me. Having completed almost all the paperwork prior to going to the dealership, I was in and out in no time for the purchase. Then, I had a guy show me all the minute details of the technology of the truck. That part took way longer than the paperwork, but I know how to use it now. Probably the best part of it was having someone show me how to use it. More

Effortless I purchased my very first Toyota and I have to say I was expecting to be stressed, to not get what I wanted and to be talked down to or made to feel m I purchased my very first Toyota and I have to say I was expecting to be stressed, to not get what I wanted and to be talked down to or made to feel my sale wasn't as important due to other dealerships I have dealt with. I was very pleased when it was the total opposite! Steve was the sales man I worked with. He was very knowledgeable about the Prius. He gave me all the information I needed and wanted and was very professional. Dallas was the finance manager that I worked with this was the part I was dreading due to past experience, again it was the total opposite. Dallas was very friendly and worked hard to get me in the vehicle I wanted. I will definitely be returning and will be recommending all my friends. Thank you so much More

Belger Review Scott Hampe is the best salesman I have ever worked with. Scott is very detail oriented and see's to it that his customers walk away with what they w Scott Hampe is the best salesman I have ever worked with. Scott is very detail oriented and see's to it that his customers walk away with what they want at a fair price! More

No Pain, Great Gain Brenna treated my wife and I very well. She was patient and understanding. Brenna had our interest in mind as she helped us select our car. Thanks Bre Brenna treated my wife and I very well. She was patient and understanding. Brenna had our interest in mind as she helped us select our car. Thanks Brenna More

Great day. We had a great day getting our new Sienna. Everyone was willing to cooperate with us and answer all our questions. Good job by all. We had a great day getting our new Sienna. Everyone was willing to cooperate with us and answer all our questions. Good job by all. More

No pressure and fun! From my first phone call to my last visit my salesman Steve Henigan and Chad in financing made my experience exceptional! I had visited six other deal From my first phone call to my last visit my salesman Steve Henigan and Chad in financing made my experience exceptional! I had visited six other dealerships and was disappointed with the "feel" of them and how they do business. Steve really made an effort at getting me find the right vehicle for me and Chad helped me with finding a comfortable price. I just can't says enough great things about them and my experience. More

Awesome This dealer gives me every I need to keep coming back over and over. The staff is all friendly no matter what you are doing at dealership. This dealer gives me every I need to keep coming back over and over. The staff is all friendly no matter what you are doing at dealership. More

Excellent, outstanding customer service. Excellent customer service. Employees are respectful and willing to listen needs and requirements to meet customer goals and ultimately Toyota goals . Excellent customer service. Employees are respectful and willing to listen needs and requirements to meet customer goals and ultimately Toyota goals . I would recommend a dealership to all my friends and family. More

No pressure to buy or buy something I don't want Shane has helped me with the lease of two RAV4s and each time he has listened to me and never discounted anything I said or pushed me in a direction I Shane has helped me with the lease of two RAV4s and each time he has listened to me and never discounted anything I said or pushed me in a direction I did not want to go. He wasn't just put to sell me a car, he was out to sell me the right car that I wanted. And was very helpfull in making decisions even when it meant not getting the more expensive option. More