Toyota of Des Moines

Steve was very helpful. We had never bought a Toyota, much less driven one before. He went over all of the benefits of owning a Toyota, all of the features of the Rav4, and the financing available. He ma much less driven one before. He went over all of the benefits of owning a Toyota, all of the features of the Rav4, and the financing available. He made sure we had everything we needed and wanted in a vehicle. He introduced us to the finance person, the parts department, and took us out to meet the guy who went over everything in detail before we left. I don;t know the name of the guy who did that, but that was the most info we have ever gotten when buying a new car. Thanks! More

Had to trade in our old Highlander. Due to an issue with my local Toyota srvice department. After the 120,000 mile service the tire fell off. Hit a pedestrian. The dealer fixed the Highlander per insurance my local Toyota srvice department. After the 120,000 mile service the tire fell off. Hit a pedestrian. The dealer fixed the Highlander per insurance guidelines, but it was never the same. The vehicle leaned to where the work was done. I did'nt need to drive a wrecked vehicle. Fortunately we chose to give Toyota another chance and purchased a new Camry Hybrid. The vehicle has been satisfactory and we look forward to purchasing Toyota's in the future. Also looking for another trade. I would like to trade my van and need a $15,000 trade in value. For 2004 with 63,000 miles. The make is Toyota Sienna. Please let me know. Thanks. Mr. Patel More

We just recently purchased a new Camry from Toyota Des Moines. We dealt with Steve Bunce. At all times he was very professional and able to competently answer all the questions that we had while looking Moines. We dealt with Steve Bunce. At all times he was very professional and able to competently answer all the questions that we had while looking for a vehicle. Originally, we were looking at the RAV 4, but eventually came back 2 weeks later and purchased the Camry. We were especially impressed with Steve's willingness to come in on his day off to accomodate our schedule in purchasing the car. We know this had to be difficult, considering that his fiancee was undergoing chemotherapy that day. It made us feel uncomfortable doing this, but he assured us it would work, and made us feel comfortable the whole time while doing this. As a salesman, his attention to our needs in a time when they could have easily been diverted were excellent. Thank you for the experience. If our service continues like this while owning our car we will continue to be satisfied. Kevin M. Hansen More

The general atmosphere wasn't as "pushy" as I've come across in some cases. Scott did an excellent job of staying on top of things and checking where I was in my decision making process without being ov across in some cases. Scott did an excellent job of staying on top of things and checking where I was in my decision making process without being overbearing. I also appreciated that fact that he was more than willing to communicate with me via email and text messaging rather than phone, as that is my preference. Once there Matt did an excellent job of making the paperwork go smoothly and explaining the options, what they did and how they would affect my payment/coverage. I would highly recommend them to friends and family in the future. More

great freindly people to work with.they make buying a new car easy no hasssel time.they only dealership i have been to and havent felt pressured to buy. i would highly recomend toyota of des moines to any on car easy no hasssel time.they only dealership i have been to and havent felt pressured to buy. i would highly recomend toyota of des moines to any one .they have a large lot with a very good selection were you can find just what your looking for. More

The service was exceptional! I visited 10 dealerships and Vince was by far the friendliest and most pleasant one I have met. The car I purchased was professionally detailed and I believe I got a great d and Vince was by far the friendliest and most pleasant one I have met. The car I purchased was professionally detailed and I believe I got a great deal based on price negotiation with the other dealer and Edmunds.com. All people I interacted with were helpful, friendly and honest. Five star service. More

Our family has purchased two vehicles from Todd Fiechter Our family has purchased two vehicles from Todd Fiechter at Toyota of Des Moines in the last seven months. We love both vehicles. Todd was great to Our family has purchased two vehicles from Todd Fiechter at Toyota of Des Moines in the last seven months. We love both vehicles. Todd was great to work with. His is always very busy but he made us feel that we were his most important customers. He helped us find the perfect vehicles for us and got us great deals. He also helped our grandson, who is driving one of the purchased vehicles, understand the importance proper car care and safe operation. He was great to work with. We will return to work with Todd again when we need another vehicle. Paul P. More

We have purchased four vehicles from Des Moines Toyota since moving to Ankeny 10 years ago. We knew Jim Fisher from our past in Boone, IA, and have always found him to be someone who "takes excellent car since moving to Ankeny 10 years ago. We knew Jim Fisher from our past in Boone, IA, and have always found him to be someone who "takes excellent care of us." We especially appreciate his knowledge of the vehicles we are investigating. He is always very patient with us as we take our time in making our final decision. We, also, had a good experience working with business manager, Larry Middleton. He, too, was very helpful and personable. More

I enjoyed my sales experience with Todd. He is very personable and friendly. He gave great service and made sure that I had all the info he could give me about the car I purchased. I was impressed that personable and friendly. He gave great service and made sure that I had all the info he could give me about the car I purchased. I was impressed that Toyota spent an hour going over all of the car's features with me after the sale. This was very helpful. Joe and Todd invited me back if I had any more questions. Financing was very easy. Thanks for the new floor mats. More

I had a great experience with Toyota of DM. I was searching for my very first vehicle that would be in my name, and I was looking for a very specific type of vehicle with a fixed budget. I just happe searching for my very first vehicle that would be in my name, and I was looking for a very specific type of vehicle with a fixed budget. I just happened to stop by Toyota of DM to look at a vehicle that I saw online that I was interested in. Unfortunately the vehicle was gone by the time I got there, but Brandon (who assisted me) was very friendly and made every effort to look for a car that fit what I was looking for. I wasn't able to find anything that day but I got his card before I left. About a week later my uncle came down to help look for a car with me. We stopped at a few other dealers but did not feel comfortable with some of the dealers we spoke with. I decided to stop back by Toyota of DM and luckily for me, Brandon was working that day. He remembered me & remembered what I was looking for last time I was around. He showed me two SUVs that fit into what I was looking for and I really liked one of them that had just came in earlier that day, a used Toyota RAV4. Brandon was willing to work with us on the price and getting a few other details worked out, which really impressed my uncle and I. I picked up the RAV4 two days later and it was clean and in great condition. Toyota of DM has been a great dealership! About two days later I had an issue with a fuse, cruise control, and they even gave me new windshield wipers and they were willing to fix that at no cost to me since I had just purchased the car. That was when I knew that this was a great dealership that really made an effort to make sure that its customers were pleased with each purchase and would stand behind the quality of their service. I have had no problems with my RAV4 since then as they really did take care of everything for me. When it is time for me to get a new vehicle, I will definitely go back to Toyota of DM and I have already boasted about the service I received to my friends. More