Toyota of Des Moines | Page 544

Listened and took action Having your car die during rush hour is not a great way to start the day but Ian and then Bob salvaged a bad situation and turned it into a win. Ian u Having your car die during rush hour is not a great way to start the day but Ian and then Bob salvaged a bad situation and turned it into a win. Ian understood that my 2009 Yaris was on it's way out and presented the repair options frankly. When I advised I wanted to look at a new/used car he recommended Bob for when I came in later that day. Bob understood that my wife knew more about cars than me and treated her as the expert which is something far too many salesmen fail to do. He also didn't try to push us towards something we didn't need or want. He listened, adapted and just about 30 hours after my car died in the middle of the street I was driving off the lot in a used 2014 Camry at a great deal. More

Wonderful to work with... Brenna was wonderful to work with. She went above and beyond to ensure my transaction could happen. This was the most enjoyable all around car buying Brenna was wonderful to work with. She went above and beyond to ensure my transaction could happen. This was the most enjoyable all around car buying experience I have ever had. No pressure or games, just really straight forward answers. I love my new vehicle..... Thank you Brenna! More

Recommendation Brenda is a very nice, humble and very knowledgeable sales person. We enjoyed foing business with her. She gave us a great deal and ee highly recommen Brenda is a very nice, humble and very knowledgeable sales person. We enjoyed foing business with her. She gave us a great deal and ee highly recommend for anyone and will do so. Thanks. More

Very pleased with everything thus far! I have never leased a vehicle before, so going into this I was nervous. Brenna reassured me it is a great for many, that she herself leases as well. G I have never leased a vehicle before, so going into this I was nervous. Brenna reassured me it is a great for many, that she herself leases as well. Going forward in the process I felt much more at ease. Also, my parents have made several purchases through Toyota of Des Moines and have had great experiences each time. More

Wonderful My experience with Toyota of Des Moines was excellent from everyone that we came in contact with!! Thank you for the exceptional service & to Brenna My experience with Toyota of Des Moines was excellent from everyone that we came in contact with!! Thank you for the exceptional service & to Brenna for always keeping us informed as we anxiously waited for our trucks arrival!! And to Pete....for working so hard to get our payment where we wanted it!!! I will be recommending you to all my friends!! More

Great Experience Everyone was very nice and helpful! I felt that I was told everything up front and that made the process smooth and easy. I also felt that I knew ever Everyone was very nice and helpful! I felt that I was told everything up front and that made the process smooth and easy. I also felt that I knew everything I needed to about my vehicle when I drove it off of the lot. More

Excellent Every one I worked with were great! Shane was easy to communicate with and to get ahold of. The whole process went very smoothly. Pete helped me get t Every one I worked with were great! Shane was easy to communicate with and to get ahold of. The whole process went very smoothly. Pete helped me get the best bang for my buck while coming to the financial side and warranties. More

Excellent experience in purchasing a new Sequoia! Bob Link works hard for me and makes sure that I am satisfied. He is fair and reasonable in dealing on a price. Bob is always friendly and profession Bob Link works hard for me and makes sure that I am satisfied. He is fair and reasonable in dealing on a price. Bob is always friendly and professional. Dallas Buck is friendly and professional. Bob and Dallas are organized. More

Excellent Every one was very helpful and the experience was very smooth. I was very happy with all the services I received. The process was very easy I applied Every one was very helpful and the experience was very smooth. I was very happy with all the services I received. The process was very easy I applied online and got Pre-school approved so my visit to the dealership was fast with hardly any wait time. Everyone was very friendly and had answers for all my questions. It was a great experience and I would recommend everyone to shop here. More

Great customer service Everyone was friendly. Answered all my questions. Showed me how to use all the components on my new car. It was all about me and what I wanted.?it was Everyone was friendly. Answered all my questions. Showed me how to use all the components on my new car. It was all about me and what I wanted.?it was a great experience. More